Delta Holidays Bewertungen 

Keith Simmonds was very easy to deal with and very helpful

Thanks Keith - got us a great deal and was very pleasant to deal with - accommodated all my needs for what I was looking for in a holiday

Thank you to keith simmonds for helping us get a lovely get away holidyas perfect customer service and very profesional thank you for the experience

Daylight robbery. There is obviously no such thing as a good deal. They add more and more extras on and you end up paying well over the odds. They do not tell you of these extras untill they have taken your money and then they will not refund you. Then to top it off they are rude to you when you try and state facts that these extras should be told to the buyer beforehand. Absolute joke of a company and will not be using them again.

Daniel was highly professional and helpful in assisting us when we needed to make some last minute changes to our trip due to medical reasons! We have used this company for many trips away and will continue to use them for many more! Excellent customer service, and would highly recommend!

Sid was very helpful helping us with our problems we had 👍

Advertised at £249pp at 8am this morning and the website said it was valid as of 5pm last night. I contacted (Cannot mention name) at Delta Holidays who said that the prices fluctuate and it has now gone up to £339pp. I get that prices fluctuate in short spaces of time but not by almost 40%

I then noticed at 9am this morning that the price was set at £249pp with "Offer accurate as of May 21st, 2024, 08:36 AM" stated on the posting - so I contacted Delta Holidays again and she said again it's £339pp.

So somebody has manually updated this with a false price which should be illegal and reported to trading standards as this is in reality a scam.

Sid was very helpful and patient

I can not believe what’s happened ,
We have just turned up to the airport ,
The hotel transfer company said we should have arrived yesterday but you booked it the wrong day !!!!!
Me and my children are here at the airport waiting for a pick up and have been told they will not take us as we should have been picked up yesterday!!!
We have now had to pay €85 to get to the hotel .
I can not believe this ,
When we first booked the holiday you guys told us we had to change our flight date to the day after but obviously you didn’t change the transfers .
I have very tired children who have had to wait around for a lift to the hotel , not to mention they have learning difficulties and find any changes to our plans extremely stressful .
I will take a picture of the record of the hotel transfer money coming out of our bank, so you can return our money as quick as possible.
Annoyed is an understatement.

Very quick to talk no waiting on phone like so many other companies. Very good staff . Spoke to a nice gentleman called Sid Very knowledgeable. And gave us all information needed

Well, what to say. We paid huge amount of money to go all inclusive , paid all transfers, when we checked how far the hotel was, Camphill we were told long journey to hotel (4hours) , so changed it to Xafira Deluxe Turkey. Even paid and upgraded. to make sure it was hassle free and more. Total paid more then £1,300.
On our arrival the transfer agent did not show up, great, spent 30 minutes trying to locating him, worse still, got a drive that spoke 2 words or English, did not know the directions and spent 4 hours on the road, to get to the hotel. super got there FINALLY 1.30am , the hotel did not have any food TO OFFER, left-overs from the PREVIOUS evening was offered, cold soup and bread. (decided too much for 5 -star food) so went to bed hungry...

Next day , super , no internet IN THE ROOMS, OR HOTEL, had to pay for it , £10 per device, bought 2.

The free WIFI only in the lounge and within 10 metres of it.

Now all inclusive holiday means, all inclusive not in Turkey, here you have to pay for Fresh orange Juice, Ice Cream TO MENTION A FEW, since we do not drink alcohol (which was included) , was told by travel agent that there are 3 super restaurants you love it, you don't have to pay , just book 1 time , when when we enquired was told they all 3 are closed... so that was a blast.

So , we ended up in Turkey , had a TERRIBLE transfer agent and the hotel is staffed with non-speaking English people, all spoke ONLY Turkish and even using an App- was like living in ancient times, (Sign-Language works here ).

By the way no point to exchange money to local currency , Euro is what is wanted, we used up what we exchanged , we got it at 35 per £ , but when we used it , it was converted back at 40 to the £ , so we lost again.

ADVISED the travel agent , they were least bothered and said , thank you for your review, we try and improve - but offered little else.

Communication since the complaint is none to little there-after from the travel agent.

We are still here, today is the 3rd day in and experience is as said above as bad as,
however we finding our own way to try and enjoy the rest of it NO thanks to the agents here.

Now we will see if the transfer agent arrives on time to get us back to the airport, watch this space for an update.

I asked the travel agent who will be responsible if the transfer agent fails on the return leg and what we should do , no answer and no solutions offered.

DONT TRUST WHAT THEY SAY , SEEMS TRAVEL AGENTS SELLING PACKAGES , WITHOUT BEING TRUTHFUL OR HONEST.

WARNING !! HOLIDAY BOOKINGS
May 2024
This is a WARNING to all that are trying to book a holiday for any occasion.. if there way to give nothing for the experience, I would. Unfortunately no blame to the the girl that was helping me with my family holiday, she tried her best to find the best destination for me and my kids and we did, I paid a deposit and was told to pay the full amount a week before departure..I thought fantastic!! told my kids and was so excited to go. But then I saw there was no payment taken out of my account, so decided to contact the girl that took my booking.. but then I got a call from the manager demanding a further deposit for a larger amount, I was confused at this time and said it was all agreed when I made the booking, that full payment will be made a week before departure. He demanded more money for them to guarantee my booking, it felt like pressure was being put on me, if I don't pay the extra my holiday would be cancelled.. I refused to pay more, so they decided to cancel my holiday and offered to refund my deposit. I was so disgusted with this company and thought others should be aware of this company.. I would suggest that go with a company that is well known and pay the extra.. This company works on pressure selling and demands customers to pay more so they earn more.. furthermore there was no fault of the girl that helped me find a great holiday, she only works there and her hands are tied.. ALL I SAY IS BEAWARE..money is hard to earn and fraudsters are there to take what they can...

Sid is excellent , fantastic communication skills
Thank you

Good service well done jason

****DO NOT USE***** I got quoted a price for a holiday and paid the deposit. They then came back and said I had to pay £80 per person more for the flights. I had already agreed to upgrade my room! The cost originally was £656 plus £80 for upgrade. After additions that I had not agreed the cost was just under £1000. Absolute thieves. They refused to return deposit although they could not fulfil the contract I had agreed with them and told me to fight it in court!
And so I will!

Jason Roy was very helpful in sorting out my boarding passes was a good experience 11/5/24

Jason Roy and team helped me and the family with our holiday thank you

Daniel was very helpful, and all went to plan.
Would definitely book through him again 10/10

Very helpful and connect sid