Delta Holidays Bewertungen 

400
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Jordan Kay the senior travel agent was vey helpful and found us a great deal. Smooth communication and gave us a lot of time to decide great chap thanks

Bewertet mit 5 von 5 Sternen

I've had a bad experience recently, if you look at my previous negative response you'll know why. However, Keith has been the only positive staff to make contact and help me out. I wish I had booked... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We booked last minute, as had issue with kids passports arriving! Keith summons was our man on the end of phone . Keith got us a superb luxury holiday in cofu, at an amazing price ! Everything thing w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Daniel was highly professional and helpful in assisting us when we needed to make some last minute changes to our trip due to medical reasons! We have used this company for many trips away and will co... Mehr ansehen

Unternehmensdetails

  1. Reisebüro

Vom Unternehmen geschrieben

Delta holidays is a leading UK based travel website which allows our customers to search for their holidays based on their individual requirements Booking holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports. Pick from All Inclusive, Half Board, Self-Catering or Bed and Breakfast, Small and Friendly hotels through to 4- & 5-star deluxe resorts, City Breaks, Beach getaways or ski holidays, Luxurious Long Haul Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price You can book with confidence as all our hotels and flight deals are ATOL protected. https://deltaholidays.co.uk/


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

400 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(400)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Adam was very helpful

Adam was very helpful

When I called to make a payment towards my holiday I was a bit on edge because I haven’t heard about delta holidays before but Adam explained how everything work and he has sent me over everything I need very helpful and he has put my mind at ease

10. Juli 2024
Bewertung ohne vorherige Einladung
Delta Holidays-Logo

Antwort von Delta Holidays

Dear Ruksar,

Thank you for your wonderful feedback! We're delighted to hear that Adam was able to assist you and put your mind at ease. Providing clear and helpful information is a top priority for us, and it's great to know that Adam was able to explain everything and provide you with what you needed.

If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to helping you enjoy your holiday!

Best Regards,
Delta Holidays

Bewertet mit 5 von 5 Sternen

Kearh helped me find fab holiday grate…

Kearh helped me find fab holiday grate help al give him 100% at his job x made me feel lucky to have suthch gd help

5. Juli 2024
Bewertung ohne vorherige Einladung
Delta Holidays-Logo

Antwort von Delta Holidays

Dear Beverley,

Thank you so much for your wonderful feedback! We're delighted to hear that Keith was able to help you find a fabulous holiday and that his assistance made you feel fortunate. We are proud of our team and appreciate your kind words.

If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again soon!

Best Regards,
Delta Holidays

Bewertet mit 5 von 5 Sternen

Polite and helpful

6. Juli 2024
Bewertung ohne vorherige Einladung
Delta Holidays-Logo

Antwort von Delta Holidays

Dear Customer,

Thank you for your feedback! We're pleased to hear that you found our service polite and helpful. Your satisfaction is our priority.

If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best Regards,
Delta Holidays

Bewertet mit 1 von 5 Sternen

Gregor white from delta holidays I…

Gregor white from delta holidays I don’t think is good at his job when I rang tui at St Helens my call went through to him when I asked him does he work there he said yes when clearly he doesn’t. After I paid for the holiday and tried to get hold of him on the phone or email on numerous occasions he would not get back to me or return any calls I just think they are all a joke at that place and would not trust anyone who works there.

31. Mai 2024
Bewertung ohne vorherige Einladung
Delta Holidays-Logo

Antwort von Delta Holidays

Dear Ian,

We are truly sorry to hear about your recent experience and deeply regret any inconvenience caused. At Delta Holidays, we take such matters very seriously and are committed to resolving this issue promptly.

To help us address your concerns, could you please provide us with more details, such as your booking reference number, the date of your booking, and any correspondence you've had with Gregor White? This will enable us to investigate the matter thoroughly and take the necessary steps to rectify the situation.

Please reach out to us at support@deltaholidays.co.uk, and we will ensure that your issue is given the highest priority. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this.

Best Regards,
Delta Holidays

Bewertet mit 5 von 5 Sternen

Keith was very helpful

Keith was very helpful, knowledgeable and had lots of patience. What a pleasure booking with him. Thank you Keith.

5. Juli 2024
Bewertung ohne vorherige Einladung
Delta Holidays-Logo

Antwort von Delta Holidays

Dear Michele,

Thank you so much for your wonderful feedback! We're thrilled to hear that Keith was helpful, knowledgeable, and patient while assisting you. It’s always a pleasure to know that our team members are providing excellent service.

If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best Regards,
Delta Holidays

Bewertet mit 5 von 5 Sternen

Great service

Great service, thanks sid

4. Juli 2024
Bewertung ohne vorherige Einladung
Delta Holidays-Logo

Antwort von Delta Holidays

Dear Customer,

Thank you for your kind words! We're delighted to hear that you received great service. Your satisfaction is our top priority.

If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

Regards,
Delta Holidays

Bewertet mit 5 von 5 Sternen

My experiences booking summer holiday

The holiday experiences of booking online by Daniel was very informative and went above and beyond. Also, whenever I had any queries relating to room or flight even transfer (private car) Daniel did dealt with each aspect of my holiday package deal. Im extremely happy with the services. I will be travelling in mid July 24.

20. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t trust delta holidays

Don’t trust delta holidays. I have booked a holiday with them and been told the hotel has an air condition and we went to the hotel there wasn’t air conditioning and the heat was 35 degrees
We had heat stroke and mosquitoes bite every day . My daughter was struggling to sleep in the night
When I spoke to delta holidays was no answer and they ignored me

29. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service from Gregor,this is…

Excellent service from Gregor,this is the fifth holiday we have booked with the help and guidance from Gregor,Delta/Galaxy holidays must be proud to have a team member who is very diligent,helpful ,courteous and above all very professional.
well done Gregor, looking to book many more holidays with your guidance.

16. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Currently battling with supervisor…

Currently battling with supervisor Martin after the hotel aspect of my holiday next Sat has gone insolvent..this is unfortunate and happens which is way there’s ATOL or Abta and it’s happening thousands of travellers who are getting fully looked after by other companies such as Love Holidays..if the uncertainty wasn’t already stressful enough,their persistence that I’ve to pay an extra £220 on top of a £1k holiday for one person is ridiculous. I’ve =checked and I can book same flights and hotel for cheaper now than I paid a week ago yet they are insulting me by offering me £300 back instead of £1049!

6. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

one of the biggest scam companies going I swear

DO NOT USE!!!!!! THEY SAY THEY'RE ATOL PROTECTED BUT THEY ARENT JUST LOOK ON THE ATOL WEBSITE FOR THEIR LIST OF COMPANIES AND DELTA NOR GALAXY HOLIDAY AREN ON IT SO YOU WILL NOT GET A REFUND OF ANY TYPE!!!!!!!!!!!!! Booked a holiday with Deltaholidays and dealt with a "Jordan Kay" and apparently this guy works for this company and another called Galaxyholidays. Flights and travel went fine but this poxy scam of a company booked the hotel rooms but never paid for them so me and my husband had to pay an extra £380 ontop of the orginal fee for the holiday. So the company just up and took our money for the hotel for themselves. Wish I could give a negative 5 star review maybe trustpilot should add this feature.

5. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

ZERO STARS!!!!DO NOT!!!!!REPEAT DO NOT…

ZERO STARS!!!!DO NOT!!!!!REPEAT DO NOT…
ZERO STARS!!!!DO NOT!!!!!REPEAT DO NOT BOOK WITH THIS COMPANY!!!! THEY ARE SCAMMERS!!! FOUND THEM THROUGH A DEAL THEY WERE ADVERTISING ON WOWCHER (false advertisement). WHEN I SPOKE TO THEM (Richard) SAID DEAL WAS NO LONGER AVAILABLE BUT COULD FIND ME SOMETHING SIMILAR IN ALIGNMENT WITH MY BUDGET. AFTER BEING RUSHED AND QUITE FRANKLY PRESSURED, I AGREED TO A PARTICULAR HOTEL AND FLIGHT. I ASKED TO PAY IN THREE INSTALMENTS WHICH WAS AGREED. AT TIME OF BOOKING I WAS INFORMED THAT THE HOTEL BOOKING COULD NOT BE COMPLETED UNTIL FULL PAYMENT WAS COMPLETED. I DID THIS YESTERDAY ONLY TO REALISE THAT A COMPLETELY DIFFERENT HOTEL WAS BOOKED. THAT HOTEL WAS A HOTEL I REJECTED DIRECTLY WITH THE AGENT BASED ON THE HORRIBLE REVIEWS OF THE HOTEL AND ALSO THE FACT THAT IT WAS OVER 1HR AWAY FROM WHERE I WANTED TO BE. WHEN I ASKED FOR THIS TO BE RECTIFIED I WAS TOLD THAIT CAN ONLY BE DONE IF I WAS WILLING TO PAY AN EXTRA £700.00 ON TO OF THE £1290.00 I HAD ALREADY PAID. I WAS TOLD THAT SINCE I HAD AGREED VIA EMAIL THAT ALL THE “DETAILS” ARE CORRECT THAT I HAD AGREED TO THIS HOTEL. MIND YOU Richard HAD VERBALLY TOLD ME THAT IT WAS NOT POSSIBLE TO BOOK THE HOTEL I WANTED UNTIL PAYMENT WAS COMPLETE. SO THE ONLY DETAILS I WAS CONFIRMING AS FAR AS I WAS AWARE WERE THE PASSENGERS DETAILS AND FLIGHT DETAILS NOTHING TO DO WITH THE HOTEL. NOW THEY ARE STATING THAT I HAVE TO PAY AN EXTRA £498.00 TO GET THE HOTEL I WANT. THEY (Richard) MADE AN INTENTIONAL ERROR ON THEIR SIDE KNOWING THAT WHEN I COMPLETED THE INSTALMENTS THAT WOULD EITHER NOT REALISE THEY HAD SOLD ME A COMPLETELY DIFFERENT HOTEL AND WILL THEREFORE SETTLE FOR THAT, OR TWO REQUEST FOR THE CORRECT HOTEL IN WHICH CASE AS THEY ARE WILL UPSELL TO CLEARLY EXTORT MORE FUNDS FROM ME. THIS MORNING A CONTACT FROM THE NUMBER I HAVE BEEN IN COMMUNICATION to Richard/Ricki/Daniel WITH SENT ME A TEXT ASKING ME IF I WAS PAYING THE EXTRA £498. I SAID AFTER CAREFUL CONSIDERATION, READING FROM MANY UNSATISFIED CUSTOMERS WHO FOUND THEMSELVES IN A SIMILAR POSITION, THE FACT THAT THEIR WEBSITE LINKED TO THE EMAILS THEY HAVE BEEN SENDING ME LEADS TO A DEAD PAGE, THE FACT THAT EVERYTIME I HAVE CALLED TO MAKE A PAYMENT AS SOON AS I HAVE MADE THE PAYMENT THE LINE GOES SILENT THEN I HAVE TO CALL BACK (which I can admit did raise my suspicions but since I was able to speak to someone I didn’t make a big deal out of it) AND THE FACT THAT NOW ALL OF A SUDDEN Ricki/Richard and Daniel ARE NOT AVAILABLE TO ASSIST ME, I WILL NOT BE PROCEEDING AND REQUEST A FULL REFUND!!!! ALL OF A SUDDEN NO-ONE IS AVAILABLE TO HELP ME!!! I AM A SINGLE MOTHER WHO WORKS HER BUTT OFF TO MAKE ENDS MEET. THIS HOLIDAY WAS MEANT TO BE A TREAT FOR MY BOYS WHO I SPEND ALOT OF TIME AWAY FROM SO ICAN MAKE ENDS MEET. I AM BEYOND INFURIATED BY THIS WHOLE EXPERIENCE. I DEMAND THAT Holidayjet/galaxytravel/deltatravel or whichever other name you trade under, KINDLY AND RIGHTFULLY REFUND EVERY SINGLE PENNY YOU OWE TO ME. I WILL NOT STOP GIVING YOU BAD REVIEWS UNTIL YOU CORRECT THE MATTER. I HAVE INFORMED CONSUMER WATCHDOG AND TRADING STANDARDS OF YOUR PRACTICE SO THEY ARE AWARE OF WHAT YOU ARE DOING TO INNOCENT PEOPLE. PLEASE PEOPLE SAVE YOURSELF THE HEADACHE I AM FACING!!!

31. Mai 2024
Bewertung ohne vorherige Einladung

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