Dinelli Bewertungen 109

Such an easy and pleasant shopping experience. Great quality, quick shipping, and lovely packaging. Will definitely be returning.

My T1000 sunglasses arrived sooner than expected, and wow, they look even better in person. The finish is immaculate and they feel durableyet lightweight.

Everything about the purchase felt premium. Worth every penny.

One of best online purchases I've made this year. Not only did the product arrive beautifully wrapped, but the quality really impressed me- solid, well-made, and stylish. They've earned a loyal customer in me!

I bought the Dark Wahlbergs as a gift for my brother, and he loves them. The packaging looked premium, and the sunglasses themselves are sturdy and beautifully made. The order came sooner than expected, and the communication from the team was great.

The Liza Dinelli's are simply gorgeous- elegant, modern, and super comfortable. I've had so many compliments already. You can tell the quality straight away.

Very sleek designs, comfortable fit, and the packaging makes it feel premium.

I love everything about this brand-the designs, the fit, the service. Even the packaging feels thoughtful. Highly recommed.

Love my new glasses! They came in a lovely box and feel sturdy. Shipping was super quick too.

I purchased these sunglasses and contacted the company the very same day they arrived to let them know they were too small. Despite this, they flatly refused to offer either an exchange or a refund. Very disappointed with both the product sizing and the lack of customer service. Would not recommend purchasing unless you are 100% certain they will fit, as they clearly do not stand behind their customers.

They have the worst returns policy I’ve ever seen. “Email us to return” and they never respond. The quality of them is lovely but the fact they never respond is so off putting. Be 100% you’re going to keep them before purchasing.

I ordered 2 pairs of sunglasses for my daughter’s birthday, unfortunately she’s 28 not 8 years old, they looked like children’s glasses!
I have emailed Dinelli 7 TIMES now for instruction for me to start the RETURN, every email has been ignored.
ive now had to get my credit card involved.

Unless you are 100% sure you want the sunglasses then avoid at all costs. Mine looked like the pink version of harry potters glasses so asked for a refund. Took many chasers to even get the return address and I still haven’t received confirmation of return despite sending the glasses back weeks ago. No-one is replying to my emails about my refund which is worrying.

The sunglasses themselves were okay. Looked roughly the same as on the website. They were quite small, though, so I decided to return them as they were uncomfortable. Trying to get a message back from them is almost impossible. I've had to nag them for weeks on end for a refund. I suspect that had I not chased them, I'd have been ignored entirely. Unless you can try these on in person and you're sure you want to keep them, I wouldn't bother. If you're buying online, avoid at all costs. Bought on the 29th of May. Return requested on the first of June. Refund not received until the 30th of June!

Absolutely love the 2 pairs of glasses i got. Highly recommended

Do not use this company! I’ve sent them 7 emails and 3 messages on their website to return a pair of glasses. Still no reply surely this is against the law or some standards. Honestly never again. Avoid!

This isn't the first time I've experienced terrible customer service. They don't reply using the messaging service on their website or Instagram. I'm trying to return a pair of sunglasses and have no idea how to do it. I'd love to know how the people who have left 5* for customer service, have managed to experience this?

Have an illegal returns policy under UK law and are not allowing me to return goods purchased. Customer service is poor. Do not purchase from this site.

Took weeks to arrive, glasses were wonky/bent and was told this was due to the temperature in transit. No refund/exchange offered and messages/emails ignored unless you message about 10 times. Avoid avoid avoid

I bought a sunglasses moreone week ago, i didn't receive it, i sent a email and anybody replied back. Bad experence.