I had an excellent experience ordering an outfit for myself and my daughters. Living so far away, Payal was able to offer a video appointment and showed me outfit within my price range. I selected my... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Been trying to get hold of anyone at Diya to get my refund issues for products that have been sent back. No response from anyone. There is no way to contact them via phone either. Have followed the re... Mehr ansehen
Hands down the BEST shop on Soho Road!! All staff are so warm and welcoming. We dealt with Naeela & Ranjit when ordering our party lengha outfits they were so lovely, honest and patient whilst we trie... Mehr ansehen
Unternehmen hat geantwortet
I have bought 8 outfits now in last couple months and everyone I love..being only 5ft an slim build an 49 it's been hard finding outfits to fit me..I do have to order from small to xsmall depending on... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Diya’s comprehensive women’s wear edit is inspired by international runways, celebrity looks and on-trend styles. Our team of buyers work constantly to bring together a curated edit of ethnic wear, which ensures versatility and style. As Diya grew online, so did our product portfolio. We subsequently ventured into our own Men’s, Kids and Accessories labels to fortify our offerings. Our commitment to featuring the best value and unique outfits, inspired by western silhouettes, rich fabrics and artisanal embroidery techniques, were available to the wider market. Today, Diya has an international presence in over 100 countries, throughout the UK and much further afield. We are recognised for our unique identity and distinctive designs, inspired by mesmerising colours, patterns, textures and hand-craft techniques from around the world. WHAT MAKES US SPECIAL? 1. ‘OFF THE PEG’ PRET ASIAN FASHION IN SIZES XXS – XXXL 2. AS QUICK AS NEXT DAY DELIVERY WITHIN THE UK. 3. EASY RETURNS AND REFUND PROCESS 4. 24/7 EASY SHOPPING 5. EACH DESIGN IS CURATED BY OUR OWN DESIGN TEAM.
Kontaktinformationen
Vereinigtes Königreich
- help@diyaonline.com
- diyaonline.com
4,0
Gut
1222 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Poor quality control and customer service
Poor quality control, poor customer service. I made a big order when some items were on sale as my husband required them for a trip. One item being marked as wrong size is acceptable but all items were marked as XL but some were big, others small, they all varied in sizes. This shows quality control is extremely poor and its CLEARLY MISSELLING. Upon my complaint they insisted I waste my time to repackage everything and send items back, after all the inconvenience caused, they couldn't even refund the order. I've told all my family and friends to never order from them again.
7. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Sally,
We're sorry to hear you had a bad experience with us.
As per the ongoing conversation over mail, we see that there was a slight difference in the size of the items you received.
As per our size guide, we have mentioned the garment sizes along with the chest measurements that it'll be suitable for, hence we had to request you to send the images of the items you received.
If you are still facing an issue and not satisfied with the solution provided over mail, kindly contact us.
Kind regards,
Team Diya.
Amazing quality of the product and I…
Amazing quality of the product and I got them for cheapest prices.
24. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Panna,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Wonderful clothes with amazing material…
Wonderful clothes with amazing material as usual !!
10. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Jawad,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Amazing quality
Amazing quality of fabrics and stitching. Very cost effective and works out a lot cheaper than buying loose fabric and then getting it stitched.
22. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Shzjz K,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Fabulous
Outfit received as described, loved the material and shape of it.
16. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Meena,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Fast delivery
Fast delivery. Excellent choice of clothes.
4. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Rana,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
6 identical designer pieces
Just received our 6 identical sarees, and they are beautiful. Each one exactly the same as the other. And their communication and delivery was flawless.
24. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Shebi,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
The material provided was of good…
The material provided was of good quality and the delivery was on time. The website is very user friendly and hassle free to order stuff.
4. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Garlapati,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Thank you for your great service nisha…
Thank you for your great service nisha and Rubina very quick and easy service
15. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Naveen,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Satisfied Customer
The dresses I ordered were absolutely lovely. The colours were same as in the pictures. The delivery was quick and prompt.
7. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi, Meenu
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Amazing and Happy
Where do I start these dresses on here are amazing very easy to order from Diya parcels come on time! Customer service is easy to get into contact with and reply within good time! Perfect have been using Diya for at least 5 years now amazing!
22. November 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
What a gorgeous dress
The dress was gorgeous it fitted perfect i asked for help with sizing i popped my measurements in they come up with size xxxL which was spot on my size. Everyone at the Kingdom Hall assembly thought it was pretty which made me feel so happy. So thank you Diya. Only one little negative is i wish they was more in my size xxxL. Sue 😁
15. November 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Suzanne,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Fantastic service
Fantastic service! Arrived next day, beautiful shoes and great price!
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Kay,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Always happy with my orders.
Always happy with my orders.
Orders are always on time and quality is amazing.
5. November 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Nada,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Beautiful suit!
The delivery was smooth and efficient. The suit arrived perfect timing. It was simply beautiful. Material was so comfortable. I was complimented a lot on the night I wore it. I recommended Diya online to everyone! I am definitely going to buy again!
1. November 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
What an amazing find !
What an amazing find !
I have my first Indian Wedding to attend and wanted to get some Indian jewellery to go with my outfit so bought a set from Diya.
Omg it is perfect in every way and looks way more expensive than it is - such an incredible price.
I placed a duplicate order by mistake so had to contact customer services who sorted out my duplicate order and refund immediately- incredible service
Delivery was super super quick too.
Thank you so much to all the Diya Team
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Rachel,
Thank you so much for your fantastic 5-star review!
We are thrilled to hear that you had such a positive experience with us.
Your kind words truly mean a lot to our team, as we strive to provide the best possible service and ensure every guest feels valued.
Kind Regards,
Team Diya.
Amazing quality and a quick service
Amazing quality and a quick service. Sizing was accurate. My order was delivered within a day of placing my order. 100% recommend to anyone
9. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Janvi,
Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
Great variety!!
Ordered couple different bangles for my friends engagement! the variety of colours and sizes are so impressiveee!!
It would be great to see some videos in natuaral light added to item gallery too!
19. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Sonja,
Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
I've always had a good shopping…
I've always had a good shopping experience with diya whether it's was with purchasing returns or refunds, everything always on time and perfect.
27. September 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Sufia,
Thank you for the 5-star review! We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
Quick shipping
Quick shipping, I got my parcel on time. The quality of the clothes (kurtas) are good too. Pricing could be abit better for the clothes but it’s ayt.
3. September 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Sami,
Thank you for your kind review.
We're delighted you enjoyed your experience. Your support means the world to us. Looking forward to serving you again!
Kind Regards,
Team Diya.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.