Been trying to get hold of anyone at Diya to get my refund issues for products that have been sent back. No response from anyone. There is no way to contact them via phone either. Have followed the re... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had an excellent experience ordering an outfit for myself and my daughters. Living so far away, Payal was able to offer a video appointment and showed me outfit within my price range. I selected my... Mehr ansehen
Unternehmen hat geantwortet
Hands down the BEST shop on Soho Road!! All staff are so warm and welcoming. We dealt with Naeela & Ranjit when ordering our party lengha outfits they were so lovely, honest and patient whilst we trie... Mehr ansehen
Unternehmen hat geantwortet
I have bought 8 outfits now in last couple months and everyone I love..being only 5ft an slim build an 49 it's been hard finding outfits to fit me..I do have to order from small to xsmall depending on... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Diya’s comprehensive women’s wear edit is inspired by international runways, celebrity looks and on-trend styles. Our team of buyers work constantly to bring together a curated edit of ethnic wear, which ensures versatility and style. As Diya grew online, so did our product portfolio. We subsequently ventured into our own Men’s, Kids and Accessories labels to fortify our offerings. Our commitment to featuring the best value and unique outfits, inspired by western silhouettes, rich fabrics and artisanal embroidery techniques, were available to the wider market. Today, Diya has an international presence in over 100 countries, throughout the UK and much further afield. We are recognised for our unique identity and distinctive designs, inspired by mesmerising colours, patterns, textures and hand-craft techniques from around the world. WHAT MAKES US SPECIAL? 1. ‘OFF THE PEG’ PRET ASIAN FASHION IN SIZES XXS – XXXL 2. AS QUICK AS NEXT DAY DELIVERY WITHIN THE UK. 3. EASY RETURNS AND REFUND PROCESS 4. 24/7 EASY SHOPPING 5. EACH DESIGN IS CURATED BY OUR OWN DESIGN TEAM.
Kontaktinformationen
Vereinigtes Königreich
- help@diyaonline.com
- diyaonline.com
4,0
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1223 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Company sends faulty item and then does not help
So just before eid ordered an outfit from Diya. Clearly they do not get checked before being sent out. There was fabric missing at the front and back. Knowing we were a day away from Eid I felt so helpless and desperate. They offered me a 10% discount. Then moved to 12.5%. Laughable if it was not so awful for me. Partial refund they call this.You would struggle to get half price with the fault it has. Best place for it is the bin. A company shows its true colours by how they handle a situation. And these are the worst kind of company out there. No help at all nor an apology. Would never shop here again. No ethics at all but quick to take your money and keep it.
1. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi,
We're sorry to hear you had a bad experience with us.
This is a very rare case that a faulty item is delivered to our customer.
However, if a case like this arises, as per our policy we provide a free return, exchange or partial refund if you wish to keep the items.
We request you to mail us at help@diyaonline.com and our team will address your concern.
Kind Regards,
Team Diya.
Order came quicker than expected just…
Order came quicker than expected just in time for Eid. Colour exactly as shown on website and lovely quality. Got so many compliments and with the price you can’t go wrong
10. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Laura,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Impressed
I was apprehensive at first as I never ordered from Diya before but I was impressed. Plenty of plus size options, reasonably priced, good quality and speedy delivery! I will be ordering again!
10. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Sharan,
Thank you for your kind words and for taking the time to leave us a feedback.
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
The delivery was so fast.packing is…
The delivery was so fast.packing is good and love the dress and material quality.
Thank u
12. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Divya,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Good quality
Speedy delivery, a lot of selection and good quality fabric
8. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Sarabjit,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Good varied options of suits available…
Good varied options of suits available at DIYA. There high quality and vary from cheap to more expensive. For the money you pay, you get good return. I would recommend.
31. März 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Kazi,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Great choice of colours and styles for…
Great choice of colours and styles for all the family.
Have always shopped with DIYA for Eid, easy to use website, reasonable prices, quick delivery and save me time rushing to the stores and queuing for last minute Eid shopping.
8. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
Compliments about my kameez everywhere I went 😍😍
Honestly speaking every year for eid or any occasions I buy all my suits and kameez from here because it’s amazing with all the different choices and the designs and quality also the size which I’ve never had any issues with always fit right and always get compliments from everyone about my kameez love it keep bringing out these amazing kameez diya which suits my taste always!. Love love love
9. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Farhana,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
I’ve purchased few kurta from Diya and…
I’ve purchased few kurta from Diya and I really love all of them. Sizes all perfect and price is very reasonable. I recommend them and will shop from them more .
25. März 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Tina,
Thank you for your kind words and for taking the time to leave us a 5-star review!
We're thrilled to hear that you had such a positive experience with our product/service.
Your satisfaction is our top priority, and we look forward to continuing to meet and exceed your expectations in the future.
Kind Regards,
Team Diya.
I have shopped with Diya for a very…
I have shopped with Diya for a very long time it is always my go to for suits as it’s reliable high quality speedy delivery I always recommend Diya to my family and friends
1. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Shameem,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Very happy with my purchase..dresses…
Very happy with my purchase..dresses looked lovely on
5. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Rofica,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Very pleased with the product/ size and…
Very pleased with the product/ size and quality.
3. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Aria,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
A very happy accident! 🥰
I discovered this brand by accident, and am delighted I found them. The clothing is well-made, sizing is accurate and delivery super speedy. Thank you so much! ☺️
5. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Lisa,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
The suit I ordered was absolutely…
The suit I ordered was absolutely beautiful,and reasonably priced…highly recommend!
3. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Suraiya,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
All good
Easy to navigate and see all options. Quality garments at good prices, size guide is accurate and delivery is on time. All good!
4. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Very fast delivery
Very fast delivery, good quality dress and as described
24. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Shehrbano,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Excellent service
Excellent service. Good choice online. Very happy with what I received.
26. März 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Kiran,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Diya is always so good and perfect
Diya is always so good and perfect. I really like diya as its quality and fashion is very good and unique and diya is very true to its commitment. I never got any troubles by ordering in Diya. I will always be with diya in sha Allah
3. April 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Farjana,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Antwort von Diyaonline
Hi Iqra,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Frequent buyer
I have been buying from Diya online for a number of years. Haven't been disappointed in the quality or sizes of the clothing. Keep up the good work!
25. März 2024
Bewertung ohne vorherige Einladung
Antwort von Diyaonline
Hi Khalida,
We're delighted to hear you had a good experience with us. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
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