dollarama.com Bewertungen 

I went to dollarama today, and the manager who was standing in the enterence looks at me with a dirty look and no smile..and says nothing. Is it me or should all dollarama employees and management be polite and welcoming to all customers? I only know 2 employees who work there who are the only happy welcoming staff there. C&D.
I visit dollarama often and I've never had a positive experience with the manager. She's yelled at me, in front of customers, while I'm standing in line, yelled that I move my electric scooter from where it's parked. Couldn't she have approached me nicely?

Dollaramas new management Lilly, is not a nice lady. If she wants to continue her behavior i would like to speak to Muihui.

While not technically ILLEGAL, the question of selling items such as non-alcoholic beer to minors should be at the very least a topic of discussion. Lunch-time today, our local Dollarama(Lakeshore and 30th) decided it was a good idea to sell to several 12 and 13 year-olds. They proceeded to wander back to the school to consume in front of their friends and faculty.
After severe punishment at home (the faculty alerted us of the incident), I decided to head to Dollarama to have a civil discussion with the manager. Instead I was stonewalled(only had a face to face with an employee) and asked to leave a complaint. I wasn't looking for a fight, just simple acknowledgement and possibly some sort of in-store policy to be implemented. I wasn't even seeking disciplinary action for the teller.
I'm sure some parents are saying (kids will be kids), please repeat those words later in life when they are being marched in front of a judge.
It's a slippery slope when corporate greed over-rides our basic social interests. I'd like to believe that there are over-sight committees who would make the responsible decision in a case like this. They won't sell kids matches but beer is fine??
Also, what exactly is the function of a manager if not to handle internal development of the store. I'm a regular customer (at least I was) of our local store. It's implicitly irresponsible to our local community when the local management (all our businesses are locally run and managed) will not have a discussion that effects local community politics. I believe corporate should have a serious look at their management structure. Ethics training would be a plus. This may not be actionable in a court of law under current Ontario mandates and legislation, but the day will come when social justice will take the forefront. I would suggest Dollarama corporate consider this in their best interest to investigate.
Sincerely upset,
Andrew Cooper
p.s. This will be the same message I leave at the corporate complaints email.

Don't shop at Dollarama in Lower Sackville. I've been harassed four times with an employee saying she caught me stealing but she didn't call the police. Next time I'm there if she harasses me again, I will call the police. I have nothing to hide. I've been shopping there much longer than she's been working there and I've never had any issues with other employees.

I bought a "Bell Ornaments" package at the Dollarama in North Bay. The problem is that the glue dots provided don't hold the elf, Santa or Snowman in place. Everything falls apart. Also, the hair was missing from the elf. The idea is nice and its a great craft for children however, you would really need crazy glue to make it all hold together.

I bought a gift for my cat at dollerama and when I got home I realized there where maggots on the idiom

I tried to purchase a $50 gift card at Fredericton Dollarama, Main Street. the teller had trouble activating it so she asks for help from another teller. She came over and checked the balance on the card and said yes it is activated. My sight with just one eye is not good so I took their word for it.. fifteen minutes later I had my daughter check and it was clear the card was not active. I went back to the store and was told they could do nothing, the card is defective, so I would have the responsibility to contact head office by email. The local store manager was rude and would not do anything to help. Such unacceptable customer service. I will never shop at dollar store again and will spread the news NOT to buy a gift card here.

I spent $273 on fortnight gift cards at Dollarama that were not to be on the shelf because they were compromised. They would not give me a refund in store but sent me home to send an email to get my money back. After a week of replying to emails and sending pictures of all 9 gift cards they emailed me to tell me they will send me gift cards. This company is so fraudulent. Since when do stores not return your money especially when it was their error. They will never receive another cent from me. Dollar tree here I come.

Store address: 1099 Broadview Ave, East York ON M4K 2S4
Store Province: ON - Ontario
10/30/2024

8:30 p.m.

I am disgusted in the behavior of one of your male staff who saw me shopping down your food isle. He then purposely proceeded to walk down and stand directly in front of me while I was determining what I was going to purchase.

Racist behavior I will not tolerate by anyone, anywhere. I have spent over $100 in this store since I started shopping there. I don't know what kind of people you are hiring but I have had enough. I have informed my family and friends of this extremely unprofessional behavior and have spoken with my father's law firm for professional advice.

I will continue to shop here but from now on I will be filming my experiences. If this racist behavior continues, I will be reaching out to my social media and TV contacts to spread the word in mass distribution.

According to the Ontario Human Rights Code,

"every person has a right to equal treatment with respect to services, goods and facilities, without discrimination because of race."

I am so disappointed they are now using AI to hire staff. No interview or anything just sent to the store to work. You are not hiring robots you are hiring people who have to work well together. And just sending people without allowing the manager to vet them is disgusting.

You ask us to honest and constructive in our review. We'll I think your customer service is a joke. I tried for the better part of an hour to get someone on the phone. Only to be given the run around at every turn. Then adding insult to injury...you just hang up after every line or extention! How can you call that Customer service?

I got cotton pads the last month. The each pad were thinner.I don't remember the price I paid I will want to pay some more with usual quality. I get Dollar Rama is cheating this time. Also drawstring clear Multipurpose Bags 24"x 28" I used for recycle. The plastic is thinner. I took recycle dump place during walk plastic bag was broken.All came out and pick up one by one. So embarrassing with this experience.

I bought a cable for $4 + at Dollarama in jun and when i charge to my android it was loose and cannot charge. it was defects,the plug did not click to my android. I took to the store they refuse to change saying I need receipt. I email to Dollarama on jun25 and multiple times in jul, August and finally they ask 5 question
Where I buy,date I buy,time I buy,total invoice,the item ...how many ppl
remember all these shopping info 2 months ago for a $4 cable . The admin reply me with all these 5 question already waste more than $4 of the company time .,I am sure the adm is paid more than $4 writing the email to me...how inefficient is
Dollarama ...
Please note ..date I buy is not remember but system required one so I input one jun 21/24 to proceed...

Bought gifts cards for Father's day of this year 2024 for the amount of $100
and there was nothing on them.
Contacted head office and they told me they where defective.
They said they would issue a cheque back to me in the emails.
3 months later, nothing and they will not respond back to me!
Multimillion dollar company and ripping people off.
I am thinking about pursuing this to small claims court.

I bought a Over Door Hanger ($3.5CAD) in Dollarama Nanaimo. It can not fit my door. (It is ordanary door. nothing special). I take the hanger to store, require to change another type hanger that can be screwed on the door. but the employee told me that anything in dollarama is final sale. no return, no exchange. I think this is not fair to customer. custormer have the right to get a workable product.

If there was a 0 rating I would definitely use it. One star is way too generous when it comes to crap products from China and the worst customer service ever!! So called " manager" in the St Albert location wouldn't even give me her name to file a complaint . They don't wear name Tags for a reason.

Today, me, and my friends went to Dollarama And we got two lol doll toys and we are so excited to open them that when we got home they’re fake one of us got a fat body and one of us got a skinny body with the same head and different clothes that didn’t even fit and shoes that didn’t even fit that had sand in them different bottles to and they both did different things mine peed and throw it up and hers did the same and they’re only supposed to colour change and cry and the cost is five dollars which is very expensive for a child and they’re fake as well. Do you know how sad a kid not would be to go home and find out the toys fake, the toy was so poorly made. There was paint chipping in the paint was so sloppily put on the toy. and the cat on the package doesn’t even come in the pack and the checklist is different to.

Every time I buy phone chargers, the charger poor Every time I buy phone chargers, the charger poor breaks always

Really awful customer service. I brought in my shopping bag and when I asked the cashier to help me putting the items in the bag, she adamantly refused! Then I was asked to hurry up and move on as I was holding the line. Consequently, I asked to speak to a manager, they sent me a part-time high school student supposedly acting as a manager assistant. What a joke!
Expect this to happen to you!

Cashier refused my $20.00 dollar bill it had a little cut in it. She said it was ripped she could not take it cause the bank would not take it. I said it just needs a little tape. She refused it. It was the store at 1591 Wilson Ave. Toronto Ontario. I asked to talk to manager she was not available. I contacted customer service. I still have not received any feedback. So I am posting here to let everyone know

I found my path blocked while the Indian Security Guard blocked the exist of a customer while screaming, You STUPID IDIOT'..'why did u DO itt'! The customer apologized for knocking a can off the (poorly stocked).shelf. 'why u.not TELL me' ? Shrieked the Guard. Then..I kid u not..'Fck.OFF' yelled the Guard. The other clerk there emitted a.foul stench from her armpits...which made me feel sick. And I was late getting to work this morning bcos i wanted to lpay for my bar of chocolate. Which eventually I did. But I return no more. I dont need to be hearing this.And I'm still reeling from that awful smell. Use deodorant. Please! Yikes. I think Dollarma might even sell it. Broken escalator. The chocolate bar was OK...99cents..but man o man! It was around 1130.or.so this morning. I'm actively avoiding this travesty from now on. The customer did say, 'this is harassment' but the Guard stood his.ground, I tell ya.