dollarama.com Bewertungen 

I'm talking about the dollar ama in saskatoon on circle. Drive, I bought a vanilla car there the other day and they didn't activate it and then the hassle to get the money back out of them with an absolutely uncalled to go there 3 times and I kept getting f***** around. They kept telling me there they kept reading about it. If they kept passing the bucks to the 2000 numbers and the 1 800 numbers attached to the book to them and both of those who are. Anyways, at the end of it all.I finally got my money back after I returned to refuse.Leave the store until I did and he still ripped you to wake me up $8.The manager or owner or whoever that guy is the eastern indian guy is a shady peice of s@#*

Mahima #155082 was the cashier for my purchase on Jan 26@ Dollarama, 6777 Morrison Street, Niagara Falls, Ontario L2E 6Z8
She was kind, courteous, insightful, and knowledgeable. Mahima made her customers feel welcomed.
It is exceptional staff like Mahima at this Dollarama that keeps us returning.
Thank you Mahima!

Un service à la clientèle très médiocre! Dollarama m’a envoyé pour la 3e fois une carte cadeau par la poste qui n’a jamais été activé pour remplacer une carte cadeau de 50$ qui a été facturé en double, donc j’ai payé 100$ pour une carte de 50$. Je n’ai jamais été remboursé!

Dollarama montry park ne calgary ab very untrained staff no respect for customers
Very dirty store
Staff very rude
Store manager lady very rude and disrespect lady I am customer from long time
New Store manager lady and new staff very rude and not respect for customers

i wish i could rate them less than 1.

had the misfortune of shopping for the Christmas gift cards I purchase every year. seems like their debit machines were having issues today. I had $500 worth of gift cards and cashier asked if we could break it up in 2 purchases which i agreed to. made the first purchase for $300 and swiped debit card and charge went through..then tried for the $200 remaining (total was $208.98 for this transaction) tried debit card and it would time out. Cashier asked if I had a credit card to try, so I swiped credit card for same amount and again it timed out. i told them i would go to ATM and withdraw the cash and return. so i go back a few minutes later with cash and purchase the last gift card and get my receipt for $208.98 stating it was a cash purchase. i come home check my banking and low and behold my credit card was charged and my debit card as well. i paid for 1 $200 card 3 times. called the location and they had me go back with receipts and screenshots of my banking only to be told they can't help me and i need to contact client care. contacting client care to speak to anyone was impossible and i could only submit everything via email. so I am out over $400, it's the weekend right before Christmas and could take until new year to attempt to get my money back.
this is ridiculous. will never shop at dollarama again. if no response to my email by the 27th of Dec., I will contact Pat Foran-consumer reporter for CTV news

I was at the aurora ont store..I asked for my items to be put in reusable bag ..when I noticed 3 items were missing I called and was told it's not their responsibility and that they couldn't help..
It maybe dollar store items at a cheap price but what if this person was elderly or it was what they could afford shame on dollarama for profiting several times .

The store at South hill mall Prince Albert
SK is so disorganized and boxes pilled in the isles you can hardly move. It has gone down hill what's up it used to be clean and tidy and stocked all the time. Going to shop at other store

My son bought two Amazon gift cards to $100 each. They were fraudulent and we have an email from Dollarama saying so, but all they will offer us is gift cards from their store. Seems like a scheme by the company to force people to buy the crap in their store. Planning on reporting them to the Canadian Consumer Investigation unit. And Amazon. Already filed a report with the police. This company is too corrupt to be on the Toronto Stock Exchange. Don't buy anything there!!!!!

Iove this store some to expensive but still love dollerrama PLEASE PLEASE BRING BACK THE SO FRESH FACE WIPES 🙏 🙏🙏🙏

I was at the new location on king street Waterloo.Ir took 2 managers to solve my problem.I bought a bag of chips with my items the Fri before and they wouldnt honor my item on the receipt that I brought.The lady at the desk forgot to give them to me.When I spike to the manager in charge she finally gave me my chips but very bad customer service

Self checkout attendant treated me like i was stupid at Rylander location in Toronto. I can't even open up a bag they provided to start scanning until she said to just go to cash cause i took too long. I didn't even scan anything yet, I was just getting the bag ready. I have been using self checkouts for years, I know how it works. I know how to use self checkouts and do not appreciate being treated like that. It wasn't even busy there was no reason for her to do that. This happened on November 9, 2023

I wish I could give 0/5 stars about my experience. For my son's school project I purchased some stuff and his teacher had requested for something different so I went to return for it. Upon reaching the store I was told about their store policy so I asked if I can get store credit so I was told even that is not allowed. So next time I would rather spend extra money and buy stuff from wallmart where I can have ease of mind of being able to return things compare to dollarama,

The Dollarama store self serve machines, are rigged to keep a portion of customers' change, usually 5 to 25 cents at a time. To accomplish this, the machines eject most of the change, except a small portion, which only ejects about 60 seconds later, after the initial change is ejected, and the customer long gone . The staff then remove the remaining change, presumably for the management to pocket for themselves. I have seen this many times at the self serve machines, basically theft. Another tactic, is for the machines to return perfectly good coins initially, which serves to confuse customers who are making a change count. Calls to Calgary management, receive a standard reply that they will 'fix' the 'defective' machine. Nothing is done. The 'defective' Coinstar technology, which these machines employ, guarantee that keeping a portion of customers' money is built into the system. To make matters worse, Dollorama stores also cheat by posting lower prices on the shelves, versus those at the checkout. They do this regularly, and calls for a full refund of the price are thwarted with hostile 'manager not here' excuses from the staff. This is a very brazen attempt to swindle extra money out of Canadian customers, while openly flouting consumer protection laws. If the price at checkout is higher than advertised, you keep the item AND are fully refunded. Dollorama doesn't want customers to know this. For your own interest, do not shop at this store.

I purchased two meteor chocolate bars in the store on September 29, 2023 at Brownsline Etobicoke. At home after removing packaging the chocolate had bloomed and the outside of the bar was white and tasted off.

Their complaint process on line is time consuming and they should have live service agents when calling their customer service number.

dollarama Acton
The store manager is absolutely horrible no customer service or people skills. I feel bad for the employees that have to work underneath someone like that. I will not step foot in that store again.
We purchased a bunch of stuff as I was standing at cash I noticed I paid for something that we didn’t pick up ( shower curtain) so I said to the girl
Oh I’m sorry that’s not mine then I checked the receipt and noticed she charge me for it so I said oh I’m sorry sweetie. This is it hours. He came over to take a phone call and she told him what happened. He looked at me said read the bottom of the receipt can’t do nothing. and walked away
His demeanour was horrible no eye contact nothing and he could’ve listen to the story.

They sell very bad products and they refuse to exchange or refund anything you buy from there . I am sure most of the clients don’t know that . I wanted to return an item after 5 minutes of buying it but they refused . Does the customers-protection know that ?

I frequent all the time at the dollerama mapleridge plaza peterborough. Yesterday while getting out of my car a young asian girl was going into work. What i saw next was appauling.. She spit a large wad of substance spit no doubt from her mouth in the parking lot with not a care in the world. Y do u allow this its disgusting god knows where her hands have been

I went into the Dollarama on 785 Dakota Street. The clerk rang through my order and gave me the appropriate change for the items I was purchasing.
I thought the experience was decent, not necessarily too interested in the customers, but did their jobs. I bought Pepsi I wanted for a QR code promotion for 3 months of free music. Found out the QR scanner in a new feature on computers, my version was too old to use it. Pepsi for $1 is cheaper, than the $1.25 I paid for a smaller bottle. At least I got my Pepsi.

Dollarama's exchange policy is terrible. How can every other store in the world accept refunds/exchanges except for this one. Bought a $4 bag but while she was ringing it up realized it was the wrong kind. I went back in and grabbed the one I needed. Got back in line to get to the same cashier and said I just bought this bag 2min ago but wanted to exchange for a cheaper one. After two other people were contacted including the manager, was told I couldn't exchange AFTER 2 MINUTES??!! I said, "keep the more expensive one, I'll take the cheaper one" Nope, it ruins their inventory. Dollarama, your customer service is awful and this policy doesn't make sense. Not shopping there ever again.

Bought 2 Apple gift cards for $100 both came back null …went to the store to exchange and was told to contact customer service which is like an endless maze.I’ve never had any problems with other retailers with defective cards.Went over to Safeway to buy two more cards and they are now keeping the Apple off the display,the lady at the desk was saying there is an organized group that has figured a way to
Tamper with these cards and that retailers in the area know about this.Needless to say now I’m getting the royal runaround.