I couldn't get the advertised deal when I was checking out to pay so I contacted Dr. Brandt customer service. I was a bit annoyed because you can't ask a question in the chat - you have to leave your... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I need to give a huge thank you to the Dr. Bandt research team, who has created such an amazing skincare line of products that provide serious results. After researching the other... Mehr ansehen
I am new to exploring Dr Brandt products so I had questions, they have answers. Actual human beings being understanding and working with their clients/customers! In today's world,I found this rare and... Mehr ansehen
This product line changed my life my skin was absolutely awful and the Dr.brant skincare line did wonders for me after trying every skincare line this has been a 10 out of 10 I am truly thankful for f... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
THE MORE WE SHARE, THE BETTER WE CARE Ushering in the next generation of skincare at Dr. BRANDT is a group of leading practitioners in the fields of dermatology, nutrition, genetics, plastic surgery, and psycho-dermatology. Together, they form The Dr. B EXPERTS, an advisory board that helps us keep our finger on the pulse of the latest advances in integrative dermatology.
Kontaktinformationen
Cosmetic Dermatology, Inc. 10400 NW 21st. Street Suite 104, 33172, Miami, Vereinigte Staaten
- 800-234-1066
- customerservice@drbrandtskincare.com
- drbrandtskincare.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
bought this after being bombarded on…
bought this after being bombarded on Instagram!
It doesn't work at all!
If you have black skin and you're of a darker hue,Do not get this product as it dries like a coloured concealer!
The product dries out under your eyes and actually highlights your bags! It's awful! End of!
I'm genuinely annoyed because I paid £25 for a tiny sample tube that took forever to arrive,only for it not to work! Rubbish!
This product is totally rubbish
This product is totally rubbish! Its automatic subscription your orders and so difficult to get refund back.
53 and getting chemo
I’ve used the needles no more wrinkle smoothing for a few years because it is the best at tightening and plumping under the eye and lip area. I recently started the “dare to age” serum and moisturizer. Tonight I met my friend for dinner. I see her about twice a month. She told me tonight how amazing my skin looks.. what makes this so impressive is I’m 53yo and battling cancer. I’ve been getting chemo since January 3. It’s the first time she has said that to me since i started treatments. Dr Brandt, I’m your customer for life :) ,
No more baggage for real!
I buy the no more baggage under eye cream for my husband. It's great because men don't have the luxury of hiding things with make up. This cream gives his under eyes a big boost! This is the 3rd time I have reordered for him.
Amazing customer service
I appreciate the company's customer service, especially the help I received from Katerinne to place my order. She was there for me every step, helpful and friendly. I do recommend this brand, and, as a customer, you can rest assured that any concerns and issues will be immediately addressed and resolved. Thank you again for your amazing support.
Customer Support Specialist
I want to thank Katherine for being such an outstanding Customer Support Specialist! She certainly went above and beyond to help me get my problem rectified in an efficient and professional manner. More organization should have customer support representatives like Katherine who go the distance for the customer I love Dr. Brandt’s products and will continue to be a loyal customer.
Can’t rate this enough
This product is amazing after using my skin feels really clean and so soft
Great products but shipping/delivery can be quite slow
My girlfriend swears by their products and she has nothing but good words for their entire line, so I have no problem spending a bit more and gift them to her. That being said, one has to be patient when ordering from their website, especially because of the courriers handling their shipments. Lately when I look online at the status of my orders, they can be FOR DAYS in one warehouse or another, with nothing happening. To the point I have had to contact the courriers a couple of times and ask what's going on with my order and why is it taking so long.
Can’t say enough good things!
I cannot say enough good things about this brand, the products and customer service. Not only did I receive such quick responses but they were filled with joy, kindness and compassion. They go above and beyond. The 3-step brightening protocol is my favorite and the products are such great quality, my face has been loving them and my experience has been wonderful!
Fantastic customer service
I bought the ‘no more baggage’ eye cream in the Black Friday sales. It took quite a while to arrive but this was stated on their website. I had high hopes for the cream as there were so many good reviews on their site but sadly it did nothing for me at all. I contacted customer services to request a return and refund and they replied almost immediately with a full refund. Very impressed with customer service, just not so impressed with the eye cream unfortunately.
Great Customer Service: Got a full refund!
I had ordered 2 products for the first time from Dr Brandt, a neck cream that was only about 60 percent full and an eye cream that looked like it had been previously opened because it had dried cream around the rim. I decided to advise the company of my dissatisfaction and wow, got a 100 percent refund and got to keep the product! I really like the product so am so glad that I can purchase again with confidence that they will sort out any issues. I have already reordered!
The products do nothing and they don’t…
The products do nothing and they don’t respond to emails when I tried to contact them regarding their money back guarantee.
This product did not work for me at…
This product did not work for me at all. I also bought the fatigue eye gel to put on before hand. The product is a pinky orange paste and sits on your skin. The bags were still there. I really wanted to love this product but for me, it was not effective at all.
Does not work at all . Thick cakey paste.
Does not work. Very thick orange paste consistency. Sits on skin. Does absolutely nothing to my eye area other than leave a cakey residue. A total waste of money and it took forever to arrive. Very disappointed.
Customer service appears to be nonexistent
Customer service appears to be nonexistent. I received a wrong item out of multiple items on the order and after calling customer support three times and emailing them three times, I never heard back from customer support. Ended up just returning the wrong item. And, returns are not free, they charge you a fee of $4.99 for “handling and shipping”. I went back to using Perricone Md and their customer service is outstanding.
No baggage eye gel/ cream
Bought the eye cream ....it took 21/2 weeks to get to me. The "no more baggage " cream is trash. It's nor a cream or a gel it's dried up something.....it doesn't adhere to the skin....just clumps up. They state you get your money back ....now they are staying they do not allow returns from Canada and will not return my money. SCAM....BIG TIME SCAM. BUYER BEWARE.

Antwort von Dr. Brandt Skincare
This is Great
This is Great. My grandson's girlfriend says that it makes me look more handsome than him since i started using it haha!

Antwort von Dr. Brandt Skincare
Trustable
Trustable, reliable, serious! And a super customer service!

Antwort von Dr. Brandt Skincare
10 stars
The no more baggage makes me look like I’m 10 years younger. I’m having my 22 year old son’s friends telling me how fabulous I look

Antwort von Dr. Brandt Skincare
The best skincare company
The best skincare company, and the best customer service, thank you Dr. Brandt!!

Antwort von Dr. Brandt Skincare
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







