Dr. Brandt SkincareBewertungen 

127
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I couldn't get the advertised deal when I was checking out to pay so I contacted Dr. Brandt customer service. I was a bit annoyed because you can't ask a question in the chat - you have to leave your... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I need to give a huge thank you to the Dr. Bandt research team, who has created such an amazing skincare line of products that provide serious results. After researching the other... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I am new to exploring Dr Brandt products so I had questions, they have answers. Actual human beings being understanding and working with their clients/customers! In today's world,I found this rare and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This product line changed my life my skin was absolutely awful and the Dr.brant skincare line did wonders for me after trying every skincare line this has been a 10 out of 10 I am truly thankful for f... Mehr ansehen

Unternehmensdetails

  1. Kosmetikproduktanbieter

Vom Unternehmen geschrieben

THE MORE WE SHARE, THE BETTER WE CARE Ushering in the next generation of skincare at Dr. BRANDT is a group of leading practitioners in the fields of dermatology, nutrition, genetics, plastic surgery, and psycho-dermatology. Together, they form The Dr. B EXPERTS, an advisory board that helps us keep our finger on the pulse of the latest advances in integrative dermatology.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

127 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(127)

67 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Would give no stars if available

Would give no stars if available. Live & learn as Dr Brandt products are useless AND expensive. Going to stick with medical grade products in the future,
total rip off!

21. November 2024
Bewertung ohne vorherige Einladung
Dr. Brandt Skincare-Logo

Antwort von Dr. Brandt Skincare

Hi there,

I'm sorry to hear that the product didn't work for you. We understand that results can vary from person to person. To help resolve this, please send us an email at customerservice@drbrandtskincare.com with your order number and details of the issue. We can then discuss your options for a refund or exchange according to our terms of service.

Thank you for your feedback, and we look forward to assisting you further.

Bewertet mit 5 von 5 Sternen

I was shocked to see bad reviews on…

I was shocked to see bad reviews on here for No more baggage! I have been using this product and several others for years and I love them so much! Im 45 and No more baggage takes years off! Maybe there is an application issue? For me there was a learning curve but once I figured it out....obsessed! I tell everyone I can about it! My second favorite is the primer which I mostly use on its own and it makes my skin look flawless!!! I also love the microdermabrasion! Amazing products worth every penny and will continue to be in my everyday makeup bag!!

2. November 2024
Bewertung ohne vorherige Einladung
Dr. Brandt Skincare-Logo

Antwort von Dr. Brandt Skincare

Hello Nebula,

Thank you so much for your glowing review! 🌟 It’s always wonderful to hear how much love our products are getting, and your dedication truly means the world to us. No More Baggage is a fan favorite, and your experience with it (and that learning curve!) is so helpful for others to hear. 😊

We’re thrilled to know our primer and microdermabrasion are also staples in your routine—flawless skin goals, indeed! 💖 Thank you for spreading the word and being part of our Dr. Brandt family!

#HappyCustomer #NoMoreBaggage #FlawlessSkin #SkincareLove #ThankYou

Warm regards,

Bewertet mit 1 von 5 Sternen

I bought the no more bags cream from…

I bought the no more bags cream from the misleading sales adverts. DO NOT BUY if you're expecting results as it's absolutely useless and makes no difference at all. It's not cheap either just money down the drain unfortunately definitely will not be buying anything from this brand again complete con!!!

25. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just as useless as a $10 product

No more bags product does not work. Not even a little. Complete ripoff! $15 to ship? If I return for refund I lose the $15 plus have to pay an additional $5. Good thing I used a coupon to save money (which I didn't. I lost). Out $50 cuz this tube is garbage. I still can't get over the $15 for shipping 😂

10. September 2024
Bewertung ohne vorherige Einladung
Dr. Brandt Skincare-Logo

Antwort von Dr. Brandt Skincare

Hi there,

I'm sorry to hear that the product didn't work for you. We understand that results can vary from person to person. To help resolve this, please send us an email at customerservice@drbrandtskincare.com with your order number and details of the issue. We can then discuss your options for a refund or exchange according to our terms of service.

Thank you for your feedback, and we look forward to assisting you further.

Bewertet mit 2 von 5 Sternen

I purchased the more needles smoothing…

I purchased the more needles smoothing cream, I’m starting to see improvement after only a few days of use. The issue I have is that I’ve been trying to get someone to answer me through chat or email or phone call about if I can use retinal 2% cream on top of it, I wish somebody would give me an answer. I did get the subscription.

19. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bought the no more baggage eye tube…

Bought the no more baggage eye tube after using it for about 2 weeks the tube solidified and I can’t get any out - I emailed to say this & was told to put it in hot water - massage it - I did this but to no alas nothing came out - I emailed again & was told because I’m international (in uk) & out of warranty period (difficult not to be as you have to wait weeks for it to arrive) they would not send a replacement or a refund & instead wanted to offer me discount on buying something else with them - to me this is shocking customer service on a product that I paid nearly £50 for - would never buy again - very poor

20. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Constant unsolicited spam and…

Constant unsolicited spam and statements that I supposedly "subscribed", but I did not. Do not do business with any company that reaches out unsolicited and pretends that "you subscribed".

9. Juli 2024
Bewertung ohne vorherige Einladung
Dr. Brandt Skincare-Logo

Antwort von Dr. Brandt Skincare

I understand your concern, and I’m sorry for any confusion. To clarify, we offer a subscription option for all of our products, which includes a 20% discount and free shipping as a benefit. 📦💸

This subscription is entirely optional and is meant to make it easier for customers who want to regularly receive their favorite products while saving on shipping costs. If you didn’t opt into the subscription but received related communications, it’s possible there was an error or mix-up.

Please contact our customer support team at and they can help resolve any issues with your account and make sure you’re only receiving the communications and services you want. Thank you for your patience and for bringing this to our attention. 🙏

Bewertet mit 1 von 5 Sternen

Cancel my order!I didn't receive my…

Cancel my order!I didn't receive my order in the first place and then was told that it will be send again.
I also acknowledged that I will be away starting from the 20th of June and that I need my package till this date.
Therefore as still it is not even on it's way,cancel it and return my payment!
This is not ok the way you treat your customers and lose our trust!!!!!
ORDER #322863 First order number:Your order number is: #319546

31. Mai 2024
Bewertung ohne vorherige Einladung
Dr. Brandt Skincare-Logo

Antwort von Dr. Brandt Skincare

We sincerely apologize for the inconvenience you experienced with your recent orders. We understand your frustration and regret that the package did not arrive in time for your needs.

We have reviewed your case and see that both packages were sent to you, with the second one provided at no additional cost.

All money was refunded and she received the all products

Bewertet mit 5 von 5 Sternen

Pores No More line

Try the Pores No More line, it works wonderfully, I used to have very oily and big pores, but now my skin looks hydrated, and without shines and pores, and the primer makes my makeup last longer and look cleaner.
The customer service team guided me on how to use all of them to get better results. Thank you

1. Mai 2024
Bewertung ohne vorherige Einladung
Dr. Brandt Skincare-Logo

Antwort von Dr. Brandt Skincare


That's wonderful to hear! It's always great to hear about our products making a positive difference in our customers' skincare routines. The Pores No More line is indeed fantastic for tackling oily skin and minimizing the appearance of pores. We're thrilled that you've found success with it, and it's fantastic to hear that our customer service team was able to assist you effectively. If you ever have any questions or need further assistance, please don't hesitate to reach out. Here's to healthier, happier skin!

Bewertet mit 3 von 5 Sternen

Good news at long last!

I placed an order on 19 March and didn't receive a satisfactory response from their customer services about the status of my order. The tracking number they had provided was also incorrect. It eventually turned out that my order had been lost in transit and I'm pleased to know now that Dr Brandt Skincare has fully refuded me. Great news after days of mayhem.

26. März 2024
Bewertung ohne vorherige Einladung
Dr. Brandt Skincare-Logo

Antwort von Dr. Brandt Skincare

Dear Ms. Hensessi I sincerely apologize for the delay in responding to your message.

We regret to inform you that, due to the international nature of your order, we consider it as final, and your parcel was lost in transit. Unfortunately, this means we are unable to process returns or replacements, and for now we consider your package as lost. However, please be assured that your satisfaction guarantee remains intact.

To address your concerns, we have initiated a refund for the full value of your product. You can expect to see this reflected in your original payment method within the next 7- 10 business days.

We trust that this solution is satisfactory for you. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We are here to help.

Thank you for your understanding, and we appreciate your continued trust in our service.

Bewertet mit 1 von 5 Sternen

Purchased the no more baggage which…

Purchased the no more baggage which didn't do a thing, was told by customer services I couldn't return due to it being open, I've sent numerous emails and all I get bk is sorry but it's open and can't be returned, how else you meant to try a product lol well they can get lost if they think I'm wasting anymore money .....

31. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No More Baggage - peels off your face, no refunds

No More Baggage eye cream - this goes on fine and looks good at first…until you touch it. If you try to apply concealer with a brush, or touch your face later in the day, it easily peels off like rubber. You look like your face is peeling off. For their ‘guarantee’, when I tried to return it, there is no refund. They only offer a store credit. Don’t really want any more products after this bad one. Customer service does not reply to requests for a refund.

11. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely appalling customer service

Absolutely appalling customer service. I purchased 2 bottles of liquid sunscreen. The product is impossible to get out of the bottle using the dropper applicator. When I did manage to apply the lotion I got sunburnt. I contacted customer services and provided them with answers to a long list of question and was advised they would carry out an investigation. After waiting 5 weeks I contacted them and was asked to answer the same questions yet again. They had not investigated my issues and kept fobbing me off clearly hoping I would go away. I decided to raise it as a claim with PayPal. Eventually they responded and sent me a returns form. I sent the products back well wrapped in layers of bubble wrap all at my own expense. A few days later I received confirmation they had received my return and I should wait for a refund. After almost 2 weeks I contacted them via chat and was told I would not be getting a refund as the items had been damaged when they received them!! Outrageous as it took 2 weeks to notify me that this was the case. I’ve asked for photos and they don’t have any. SCAMMERS!!! Lucky my husband is a solicitor so they have not heard the end of this

28. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Exasperating customer service

I would echo the other poor reviews. It took me weeks of emails to return a product due to a quality issue. I kept receiving holding messages and just when I'd given up, my item was refunded.
I have never experienced such poor customer service - it's such a shame and it's put me off ever buying Dr Brandt again.

19. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Empty box

I purchased my item was in stock. Got an empty box delivered was told out of stock. Sent an empty box ??????? Bizarre and no explanation for this and no apologies as I accused deliver service

30. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I received bad product and cannot get a credit for it

I received bad product (No More Baggage) a tiny tube for $42.00. I immediately requested a return label and was told you had to wait for approval? The product couldn't even be squeezed out of the tube it was so dry. I finally rec. a label and their P.O. Box received the product back on March 9th. Today is March 30th. No response after asking twice for a credit and they NEVER answer their CUSTOMER SERVICE line. DO NOT buy their products this operation is a scam. You will also notice there is no return policy on their web site, I wonder why? Off to dispute this with my credit card company now. I have since noticed looking at other reviews that many others have had the same issue so BUYER BEWARE.

30. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Your skin will thank you

I was hesitant on getting the Vitamin C serum because the price tag but I am so glad I made that leap. My skin has never been softer. I have always had really dry skin and this is seriously a miracle serum, my skin has transformed and feels so hydrated! Worth every penny.

25. Mai 2021
Bewertung ohne vorherige Einladung

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