I couldn't get the advertised deal when I was checking out to pay so I contacted Dr. Brandt customer service. I was a bit annoyed because you can't ask a question in the chat - you have to leave your... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I need to give a huge thank you to the Dr. Bandt research team, who has created such an amazing skincare line of products that provide serious results. After researching the other... Mehr ansehen
I am new to exploring Dr Brandt products so I had questions, they have answers. Actual human beings being understanding and working with their clients/customers! In today's world,I found this rare and... Mehr ansehen
This product line changed my life my skin was absolutely awful and the Dr.brant skincare line did wonders for me after trying every skincare line this has been a 10 out of 10 I am truly thankful for f... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
THE MORE WE SHARE, THE BETTER WE CARE Ushering in the next generation of skincare at Dr. BRANDT is a group of leading practitioners in the fields of dermatology, nutrition, genetics, plastic surgery, and psycho-dermatology. Together, they form The Dr. B EXPERTS, an advisory board that helps us keep our finger on the pulse of the latest advances in integrative dermatology.
Kontaktinformationen
Cosmetic Dermatology, Inc. 10400 NW 21st. Street Suite 104, 33172, Miami, Vereinigte Staaten
- 800-234-1066
- customerservice@drbrandtskincare.com
- drbrandtskincare.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Would give no stars if available
Would give no stars if available. Live & learn as Dr Brandt products are useless AND expensive. Going to stick with medical grade products in the future,
total rip off!

Antwort von Dr. Brandt Skincare
I was shocked to see bad reviews on…
I was shocked to see bad reviews on here for No more baggage! I have been using this product and several others for years and I love them so much! Im 45 and No more baggage takes years off! Maybe there is an application issue? For me there was a learning curve but once I figured it out....obsessed! I tell everyone I can about it! My second favorite is the primer which I mostly use on its own and it makes my skin look flawless!!! I also love the microdermabrasion! Amazing products worth every penny and will continue to be in my everyday makeup bag!!

Antwort von Dr. Brandt Skincare
Wish I’d read these reviews first
Wish I’d read these reviews first. £50 for no more baggage eye cream. It does not work at all! What a waste of money.
If something sounds too good to be true…
I bought the no more bags cream from…
I bought the no more bags cream from the misleading sales adverts. DO NOT BUY if you're expecting results as it's absolutely useless and makes no difference at all. It's not cheap either just money down the drain unfortunately definitely will not be buying anything from this brand again complete con!!!
Just as useless as a $10 product
No more bags product does not work. Not even a little. Complete ripoff! $15 to ship? If I return for refund I lose the $15 plus have to pay an additional $5. Good thing I used a coupon to save money (which I didn't. I lost). Out $50 cuz this tube is garbage. I still can't get over the $15 for shipping 😂

Antwort von Dr. Brandt Skincare
I purchased the more needles smoothing…
I purchased the more needles smoothing cream, I’m starting to see improvement after only a few days of use. The issue I have is that I’ve been trying to get someone to answer me through chat or email or phone call about if I can use retinal 2% cream on top of it, I wish somebody would give me an answer. I did get the subscription.
Bought the no more baggage eye tube…
Bought the no more baggage eye tube after using it for about 2 weeks the tube solidified and I can’t get any out - I emailed to say this & was told to put it in hot water - massage it - I did this but to no alas nothing came out - I emailed again & was told because I’m international (in uk) & out of warranty period (difficult not to be as you have to wait weeks for it to arrive) they would not send a replacement or a refund & instead wanted to offer me discount on buying something else with them - to me this is shocking customer service on a product that I paid nearly £50 for - would never buy again - very poor
Constant unsolicited spam and…
Constant unsolicited spam and statements that I supposedly "subscribed", but I did not. Do not do business with any company that reaches out unsolicited and pretends that "you subscribed".

Antwort von Dr. Brandt Skincare
Cancel my order!I didn't receive my…
Cancel my order!I didn't receive my order in the first place and then was told that it will be send again.
I also acknowledged that I will be away starting from the 20th of June and that I need my package till this date.
Therefore as still it is not even on it's way,cancel it and return my payment!
This is not ok the way you treat your customers and lose our trust!!!!!
ORDER #322863 First order number:Your order number is: #319546

Antwort von Dr. Brandt Skincare
Pores No More line
Try the Pores No More line, it works wonderfully, I used to have very oily and big pores, but now my skin looks hydrated, and without shines and pores, and the primer makes my makeup last longer and look cleaner.
The customer service team guided me on how to use all of them to get better results. Thank you

Antwort von Dr. Brandt Skincare
Love their face sunscreen
Recently purchased their Liquid Sun Shield sunscreen and love it. No white cast residue, and absorbs quickly. Easy check out and no hustle.
Good news at long last!
I placed an order on 19 March and didn't receive a satisfactory response from their customer services about the status of my order. The tracking number they had provided was also incorrect. It eventually turned out that my order had been lost in transit and I'm pleased to know now that Dr Brandt Skincare has fully refuded me. Great news after days of mayhem.

Antwort von Dr. Brandt Skincare
Purchased the no more baggage which…
Purchased the no more baggage which didn't do a thing, was told by customer services I couldn't return due to it being open, I've sent numerous emails and all I get bk is sorry but it's open and can't be returned, how else you meant to try a product lol well they can get lost if they think I'm wasting anymore money .....
No More Baggage - peels off your face, no refunds
No More Baggage eye cream - this goes on fine and looks good at first…until you touch it. If you try to apply concealer with a brush, or touch your face later in the day, it easily peels off like rubber. You look like your face is peeling off. For their ‘guarantee’, when I tried to return it, there is no refund. They only offer a store credit. Don’t really want any more products after this bad one. Customer service does not reply to requests for a refund.
Absolutely appalling customer service
Absolutely appalling customer service. I purchased 2 bottles of liquid sunscreen. The product is impossible to get out of the bottle using the dropper applicator. When I did manage to apply the lotion I got sunburnt. I contacted customer services and provided them with answers to a long list of question and was advised they would carry out an investigation. After waiting 5 weeks I contacted them and was asked to answer the same questions yet again. They had not investigated my issues and kept fobbing me off clearly hoping I would go away. I decided to raise it as a claim with PayPal. Eventually they responded and sent me a returns form. I sent the products back well wrapped in layers of bubble wrap all at my own expense. A few days later I received confirmation they had received my return and I should wait for a refund. After almost 2 weeks I contacted them via chat and was told I would not be getting a refund as the items had been damaged when they received them!! Outrageous as it took 2 weeks to notify me that this was the case. I’ve asked for photos and they don’t have any. SCAMMERS!!! Lucky my husband is a solicitor so they have not heard the end of this
Exasperating customer service
I would echo the other poor reviews. It took me weeks of emails to return a product due to a quality issue. I kept receiving holding messages and just when I'd given up, my item was refunded.
I have never experienced such poor customer service - it's such a shame and it's put me off ever buying Dr Brandt again.
Empty box
I purchased my item was in stock. Got an empty box delivered was told out of stock. Sent an empty box ??????? Bizarre and no explanation for this and no apologies as I accused deliver service
I received bad product and cannot get a credit for it
I received bad product (No More Baggage) a tiny tube for $42.00. I immediately requested a return label and was told you had to wait for approval? The product couldn't even be squeezed out of the tube it was so dry. I finally rec. a label and their P.O. Box received the product back on March 9th. Today is March 30th. No response after asking twice for a credit and they NEVER answer their CUSTOMER SERVICE line. DO NOT buy their products this operation is a scam. You will also notice there is no return policy on their web site, I wonder why? Off to dispute this with my credit card company now. I have since noticed looking at other reviews that many others have had the same issue so BUYER BEWARE.
Your skin will thank you
I was hesitant on getting the Vitamin C serum because the price tag but I am so glad I made that leap. My skin has never been softer. I have always had really dry skin and this is seriously a miracle serum, my skin has transformed and feels so hydrated! Worth every penny.
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