Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within... Mehr ansehen
I loved the item which I ordered but sadly, it didn't work properly. However, after I reported this, I was straight away sent a replacement which is perfect. Excellent and very friendly customer se... Mehr ansehen
I ordered a “midnight” Chuug tankard as a gift for a dear friend. It arrived within 2 days of ordering ! Fantastic ! The quality and attention to detail are excellent and I know my friend will be deli... Mehr ansehen
Unternehmensdetails
Über Dust and Things
Vom Unternehmen geschrieben
Kontaktinformationen
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, Vereinigtes Königreich
- 03452221501
- support@dustandthings.com
- dustandthings.com
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Easy ordering
Easy ordering, packaged well and quick delivery, just love these personalised pint glass for birthdays.
Good price not too expensive.
Only sent one item when paid for two
Only sent one item when paid for two. Sent two emails and no reply. Very dissapointing as they was meant to be for a gift.
Fantastic customer service
Fantastic customer service! Martha and the team have been amazing, and the personalised glasses are perfect. Would highly recommend!
My personalised chopping board was stolen but Dust and Things were a HUGE help!
I ordered a personalised chopping board as a wedding gift and had it sent directly to my accommodation near the venue. Just two days before the wedding, I discovered that an Evri courier had stolen it (currently under investigation and police reports). I was devastated, thinking it would be impossible to replace the gift and get it delivered in time.
Thankfully, I spoke with Martha at Dust and Things, who was absolutely incredible. She arranged for a replacement board, fast-tracked the delivery, and ensured it arrived before the wedding. The board looked beautiful, fantastic quality and exactly what I’d hoped for.
Thank you for your professional and caring service. I’m truly grateful for your help and will be recommending and purchasing from you again.
Amazing company who care..
Excellent company, lovely products,
They go the extra mile to ensure you're looked after..
I couldn't speak highly enough of them...
Especially Martha who knows the true essence of exemplar customer service.
ordered engraved glasses for a gift
ordered engraved glasses for a gift, really pleased with them, would use this company again
Good quality and quick delivery
Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged & glass is great quality, with clear, neat lettering. Just what we wanted. Great item and brilliant service. Will definitely use again.
This is the fourth Dust and Things…
This is the fourth Dust and Things memory box I've ordered. They're the perfect gift for so many occasions and everyone who has received one has loved it. I was bought them as gifts and have just shared more.
Everything arrives so quickly , well packaged and perfectly executed. I recommend to everybody!
USES EVRI - AVOID
Uses Evri for delivery. How can you claim Express delivery when using Evri. It took them 5 days to deliver a gift. The event had passed when I received the item, making it useless as I had to buy another.
Not using Dust and Things again purely because of the people they choose to deliver their product.
Not packaged well enough either. A sliver of bubble wrap to protect a fail thin metal container? Absolutely not.
Excellent customer service and quick…
Excellent customer service and quick delivery.
The photo frame was of good quality
Engraved boxes
I bought engraved boxes for my grandchildren, and while the engraving was perfect, the boxes had sharp screw ends which would not be safe for little hands
Our gift turned up with a broken lid…
Our gift turned up with a broken lid unfortunately so I informed Martha and she immediately sent out a new one with a very kind hand written note. Very nice gesture.
Highly recommend this company.
The product arrived damaged and they…
The product arrived damaged and they have not responded to my emails
Nice but damaged/poorly made
The gift is nice and arrived quickly but was not made well and although I have emailed twice I have had no response. Had to give it as was, which means as it’s not properly sealed it won’t be usable for long, which is disappointing as it was a 50th birthday present.
Great product at a great price.
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