They are doing everything right! They respond to an inquiry almost immediately….. they really put the customer first! First time ordering from them and I’ll continue to do so and will spread the wo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I highly recommend these cases. They are good quality and appealing to the eye. Make sure you order the correct size it’s very easy to select the wrong size when ordering. Customer service is excel... Mehr ansehen
Unternehmen hat geantwortet
Horrible experience. Over 3 weeks for the company to process and drop the item off at a USPS facility for an order that I paid for on Nov 9th. It has been just shy of a month now and still nothing. T... Mehr ansehen
Unternehmen hat geantwortet
By the time I received my order, my phone ended up being replaced under warranty. I was unaware that with this warranty claim, I would receive a model newer than the model I purchased a case for. I re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to EASY-CASES on Trustpilot! At EASY-CASES, we're dedicated to providing a seamless ecommerce experience, offering an extensive array of intriguing and top-notch phone cases. Our commitment lies in ensuring reliability and utmost customer satisfaction every step of the way. Driven by our fervor for ecommerce, we strive to translate this enthusiasm into a flourishing online platform. Our primary aim is to present you with a diverse collection of phone cases that resonate with your preferences and style. Constantly enriching our website with pertinent and valuable content, we aim to cater to the needs of all our visitors. Your unwavering support and affection serve as the fuel propelling us towards continuous enhancement, ensuring we deliver nothing short of excellence in both products and services. Thank you for choosing to explore our platform on Trustpilot. We sincerely hope your experience with EASY-CASES exceeds your expectations and leaves you thoroughly satisfied. Warm regards, The EASY-CASES Team
Kontaktinformationen
6 Halcomb St, N1 5RF,, London , Vereinigtes Königreich
- support@easy-cases.com
- easy-cases.com
3,7
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69 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Exceptional products & outstanding customer service
By the time I received my order, my phone ended up being replaced under warranty. I was unaware that with this warranty claim, I would receive a model newer than the model I purchased a case for. I reached out and made customer service aware of the circumstances. To my surprise, they offered to ship a case for the newer model in the same style as the original item as a gift!! I've never had such a wonderful customer service experience. I will say that you should anticipate a bit of a wait for your items to be delivered. All in all, this has been an exceptional experience.
2. März 2025
Bewertung ohne vorherige Einladung
Antwort von Easy Cases
Dear Maria,
Thank you so much for your kind words and for sharing your experience! 😊 We're delighted to hear that our customer service team was able to assist you with your case replacement. At Easy-Cases, we always strive to go above and beyond for our customers, and your satisfaction means the world to us.
We truly appreciate your patience with the shipping time and your understanding. Your support and feedback inspire us to keep delivering exceptional products and service. We look forward to serving you again in the future!
Best regards,
The Easy-Cases Team 💙
Beautiful 💕💕💕
17. Februar 2025
Antwort von Easy Cases
Dear A great life,
Thank you so much for your kind words and love! 💕 We're thrilled that you’re happy with your purchase. Your support means everything to us!
Looking forward to serving you again soon! 😊
Best regards,
The Easy-Cases Team 💙
I have not received my product and…
I have not received my product and there’s no way to contact you. The customer service email says error.
1. Februar 2025
Antwort von Easy Cases
Dear Joan,
We understand your concern and want to provide you with an update on your order. According to USPS tracking, your item was delivered to the front desk, reception area, or mailroom at 2:45 PM on February 19, 2025, in TRENTON, NJ 08618.
Tracking Number: 9214490324919100310165
We recommend checking with your building’s front desk, mailroom, or neighbors in case it was received on your behalf. If you're still unable to locate your package, please reach out to us at support@easy-cases.com, and we’ll be happy to assist you further.
Best regards,
The Easy-Cases Team 💙
Excellent job
Excellent job, I will definitely being buying more products.Thank you so very much.
1. Februar 2025
Antwort von Easy Cases
Dear Tracey,
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you loved your purchase and appreciate your support. We can’t wait to serve you again and bring you more amazing products!
Best regards,
The Easy-Cases Team 💙
Antwort von Easy Cases
Hi Shari,
Thank you for your wonderful review and 5-star rating! ⭐⭐⭐⭐⭐ We truly appreciate your support and are thrilled to hear that you had a great experience with Easy-Cases. Your satisfaction is our top priority!
If you ever need assistance or have any questions, feel free to reach out. We look forward to serving you again! 😊
Best regards,
The Easy-Cases Team
my gucci watch band came without the…
my gucci watch band came without the box as the picture on your website had the band in the box and the band has a funky cheap toxic plastic smell like that made in china smell .
29. Jänner 2025
Antwort von Easy Cases
Hi Regina,
We're sorry to hear that your Gucci watch band didn't meet your expectations. We strive to provide high-quality products, and we truly appreciate your feedback.
Regarding the packaging, our product images are for illustration purposes, and while some items may come with a box, it is not always included. As for the scent, new materials sometimes have a manufacturing smell that typically fades after a short period.
We want to make things right! Please reach out to our support team at support@easy-cases.com so we can assist you further. Your satisfaction is important to us, and we'd love the opportunity to improve your experience.
Best regards,
The Easy-Cases Team
Antwort von Easy Cases
Hi there,
We’re very sorry for the delay you experienced — we understand how frustrating it can be to wait that long. We’ve checked and can confirm that your order has now been successfully delivered. 😊 If there’s anything else we can do to improve your experience or assist you further, please don’t hesitate to reach out at support@easy-cases.com.
– Jena from Easy-Cases
I never received the iPhone case…
I never received the iPhone case ordered on January 31, 2025. Please refund my money.
1. Februar 2025
Antwort von Easy Cases
Hi there,
Thank you for your message. We’ve checked and can confirm that your order was successfully delivered. 📦 Sometimes packages may be left in a mailbox, with a neighbor, or at a local post office — please double-check those options. If you still haven’t received it, kindly contact us at support@easy-cases.com, and we’ll be happy to assist you further.
– Jena from Easy-Cases
Very nice case
Very nice case, color and design is impressive although it’s not authentic cc.
29. Jänner 2025
Antwort von Easy Cases
Hi Sandra,
Thank you for your kind words and for taking the time to leave a review! 😊 We're glad to hear that you love the color and design of your case. We strive to offer high-quality and stylish products that our customers enjoy.
If you ever need any assistance or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again!
Best regards,
The Easy-Cases Team
Antwort von Easy Cases
We apologize for the shipping delay you've experienced. According to our records, your order has been delivered. Please contact our support team so we can arrange a special gift as an apology for the delay.
Thank you for your understanding,
Easy-Cases Team
Wow Very High Class Case!
Wow! I usually don’t write many reviews, only when products really WOW me. I just got my new Coach iPhone 15+ case in the black tones and I was amazed…absolutely way more than I expected.. It looks very classy, extremely high-quality and just beautiful. The quality is very nice and the finish is very stylish. It is true to what’s in the website, but it looks even better when you receive it. I absolutely recommend this case if you want to add some class to your phone. It is well worth the money! You will be amazed when you get it!
17. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Easy Cases
Thank you so much for your wonderful review! 😊 We’re thrilled to hear that the Coach iPhone 15+ case exceeded your expectations. High-class design and premium quality are exactly what we aim for, and we're so glad you love it! Your kind words truly mean a lot to us. Enjoy your new case, and feel free to shop with us again anytime! 💖✨
— Easy-Cases Team
A silicone case for my iPhone 12
A silicone case for my iPhone 12. It looks great in the muted grey/green and feel nice. I’d definitely buy another for future phones.
18. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Easy Cases
Thank you for your feedback! 😊 We're so glad you love the look and feel of your silicone case in muted grey/green. It's great to hear you'd consider buying another for future phones! We appreciate your support and look forward to serving you again. 💖📱
— Easy-Cases Team
Excellent
It's my first to order iPhone cover from this company. I give it 5 stars because the iPhone cover is very beautiful and I like it so much. Also the price is way cheaper than Amazon.
20. Jänner 2025
Antwort von Easy Cases
Thank you for your amazing 5-star review! 🌟 We're so happy to hear that you love your iPhone cover and found it to be both beautiful and a great value. We truly appreciate your support and look forward to serving you again! 😊
Best regards,
Easy-Cases™ Team 📱✨
Love this product!
21. Jänner 2025
Antwort von Easy Cases
Thank you for your kind words! 🌟 We're so happy to hear that you love your product. Your support means a lot to us, and we look forward to serving you again! 😊
Best regards,
Easy-Cases™ Team 📱✨
Nice construction and sewing fits my… great product
Nice construction and sewing fits my iPhone 15 Pro perfectly
20. Jänner 2025
Antwort von Easy Cases
Thank you for your great feedback! 🌟 We're so glad to hear that you love the construction and fit of your case for the iPhone 15 Pro. Your satisfaction means everything to us! Enjoy your product, and we look forward to serving you again. 😊
Best regards,
Easy-Cases™ Team 📱✨
Thing looked cheap
Thing looked cheap, poor stitching, crooked logo, cheap material. I'd planned to gift it to my niece. But it wasn't something I would give anyone.
20. Jänner 2025
Antwort von Easy Cases
We’re sorry to hear that this product didn’t meet your expectations. While we strive for high-quality standards, we acknowledge that this item may have had some issues with stitching and material. Your feedback is valuable, and we appreciate you sharing your experience. Please reach out to our customer service team so we can assist you further.
Best regards,
Easy-Cases™ Team 📱✨
Great Products...
I made 2 separate orders both where great product was as described. very pretty and durable. It took a little over a week to get can't wait to buy again. wish you guys made handbag charms...just a thought LOL
17. Jänner 2025
Antwort von Easy Cases
Thank you for your wonderful feedback! 🌟 We're so glad you loved both of your orders and appreciate your support. We’ll definitely consider adding handbag charms—great idea! 😊 Looking forward to serving you again soon!
Best regards,
Easy-Cases™ Team 📱✨
Excellent customer service
Excellent customer service. I mistakenly ordered the wrong model case and after a pleasant email interaction with customer service they kindly sent the correct case free of charge. This was going above and beyond and I truly appreciate them.
25. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Easy Cases
Thank you for your kind words, Chris! 🌟 We’re so glad we could assist you and ensure you received the correct case. Providing excellent customer service is our priority, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help! 😊
Best regards,
Easy-Cases™ Team 📱✨
You will love the product!!!
So I ordered an iphone case from easy cases and it arrived today. I LOVE it!!! The shipping took awhile so I emailed them. They responded right away and gave me updated information and the date as to when my case should arrive. Im very pleased with the site and really pleased with their customer service. Im definitely going to order another iphone case from them. I dont need another one but they have so many cool cases that I am going to order a second one. Really, they are great. Oh did I mention that the quality of the phone case is phenomenal. You wont be disappointed!!!!
18. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Easy Cases
Thank you so much for your amazing review! 🌟 We’re thrilled to hear you love your iPhone case and had a great experience with our customer service. It’s wonderful to know you’re considering ordering another one—your support means the world to us! 😊 We’re so glad the quality exceeded your expectations, and we promise to keep offering cool, high-quality cases that you’ll love. Thank you for choosing Easy-Cases™!
Best regards,
Easy-Cases™ Team 📱✨
I highly recommend these cases
I highly recommend these cases. They are good quality and appealing to the eye. Make sure you order the correct size it’s very easy to select the wrong size when ordering. Customer service is excellent and helped/answered questions promptly. Highly recommend!!!!
5. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Easy Cases
Thank you so much for your glowing review! 🌟 We’re delighted to hear you love the quality and style of our cases, and that our customer service team could assist you promptly. Your recommendation means the world to us, and we’re here to make every experience as seamless as possible. Thank you for choosing Easy-Cases™! 😊
Best regards,
Easy-Cases™ Team 📱✨
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