They are doing everything right! They respond to an inquiry almost immediately….. they really put the customer first! First time ordering from them and I’ll continue to do so and will spread the wo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I highly recommend these cases. They are good quality and appealing to the eye. Make sure you order the correct size it’s very easy to select the wrong size when ordering. Customer service is excel... Mehr ansehen
Unternehmen hat geantwortet
Horrible experience. Over 3 weeks for the company to process and drop the item off at a USPS facility for an order that I paid for on Nov 9th. It has been just shy of a month now and still nothing. T... Mehr ansehen
Unternehmen hat geantwortet
By the time I received my order, my phone ended up being replaced under warranty. I was unaware that with this warranty claim, I would receive a model newer than the model I purchased a case for. I re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to EASY-CASES on Trustpilot! At EASY-CASES, we're dedicated to providing a seamless ecommerce experience, offering an extensive array of intriguing and top-notch phone cases. Our commitment lies in ensuring reliability and utmost customer satisfaction every step of the way. Driven by our fervor for ecommerce, we strive to translate this enthusiasm into a flourishing online platform. Our primary aim is to present you with a diverse collection of phone cases that resonate with your preferences and style. Constantly enriching our website with pertinent and valuable content, we aim to cater to the needs of all our visitors. Your unwavering support and affection serve as the fuel propelling us towards continuous enhancement, ensuring we deliver nothing short of excellence in both products and services. Thank you for choosing to explore our platform on Trustpilot. We sincerely hope your experience with EASY-CASES exceeds your expectations and leaves you thoroughly satisfied. Warm regards, The EASY-CASES Team
Kontaktinformationen
6 Halcomb St, N1 5RF,, London , Vereinigtes Königreich
- support@easy-cases.com
- easy-cases.com
3,7
Akzeptabel
69 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I loved my case
I loved my wallet case great quality, great service, I made my first purchase, and I got the wrong size, and they immediately sent another one to fit my iPhone at no cost, I was very satisfied with everything.
6. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Easy Cases
Thank you for your fantastic review! We're thrilled to hear that you love your wallet case and were satisfied with the quality and service. We're glad our team could quickly resolve the sizing issue and ensure you received the correct case for your iPhone.
If you need any further assistance, please don't hesitate to reach out to us at support@easy-cases.com. We appreciate your support!
Best regards,
The Easy-Cases Team
My experience was great
My experience was great. My first time ording my cases didn't fit so I reached out to customer service and they immediately fixed the problem. Will recommend to family and friends 🧡
20. Mai 2024
Antwort von Easy Cases
Thank you for your wonderful review! We're glad to hear that your experience was great and that our customer service team was able to resolve the issue with your cases promptly.
Your recommendation means a lot to us. If you need any further assistance, feel free to reach out to us at support@easy-cases.com.
Best regards,
The Easy-Cases Team
I loved the variety of styles
21. Mai 2024
Antwort von Easy Cases
Thank you for your kind review! We're delighted to hear that you loved the variety of styles we offer.
If you have any questions or need further assistance, feel free to contact us at support@easy-cases.com. We appreciate your support!
Best regards,
The Easy-Cases Team
Avoid this company
Complete lack of "customer service" and accountability for their inferior products.
20. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Easy Cases
We are very sorry to hear about your negative experience with our customer service and products. Your feedback is important to us, and we take it very seriously.
We strive to provide high-quality products and excellent customer service, and it’s clear we fell short in your case. We would like to make things right. Please reach out to our support team at support@easy-cases.com so we can address your concerns and find a resolution.
Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in us.
Best regards,
The Easy-Cases Team
I received my case in black with the…
I received my case in black with the two cc on the tag to close wallet , two days later the cc fell off . I don’t know why or how but I lost them ! So I just have a plain black case now . Is there anyway I can get another one ??
22. April 2024
Antwort von Easy Cases
Thank you for your review and for bringing this issue to our attention. We're sorry to hear that the two CC tags fell off your black case. This is certainly not the experience we want for our customers.
We’d be happy to send you a replacement case. Please contact our support team at support@easy-cases.com, and our support representative, Jena, will assist you with the process.
We apologize for the inconvenience and appreciate your understanding.
Best regards,
The Easy-Cases Team
Great fit and feel
Great fit and feel. Loved the look of it and exactly what I ordered.
5. April 2024
Antwort von Easy Cases
Thank you for your wonderful review! We're thrilled to hear that you love the fit, feel, and look of your new case and that it met your expectations.
If you need any further assistance, please don't hesitate to reach out to us at support@easy-cases.com. Enjoy your new case!
Best regards,
The Easy-Cases Team
Antwort von Easy Cases
Thank you for your fantastic review! We're thrilled to hear that you love your iPhone case. Looking forward to serving you again in the future!
Warm regards,
Easy-Cases Support Team 💕
Case did not fit
30. Jänner 2024
Antwort von Easy Cases
We're sorry to hear that the case didn't fit as expected. Your satisfaction is incredibly important to us, and we want to make things right. Please reach out to our customer support team, and we'll be happy to assist you with a return or exchange to ensure you find the perfect fit for your device. Your feedback helps us improve, and we appreciate the opportunity to make your experience with Easy-Cases a great one. Thank you for your understanding.
Warm regards,
Easy-Cases Support Team 💕
These cases are beautiful,love them all💕
5. März 2024
Antwort von Easy Cases
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you love all of our cases at Easy-Cases. Creating beautiful and functional cases is our passion, and knowing that our customers appreciate them means a lot to us. If you ever need anything else or have any questions, feel free to reach out. We're here to help!
Warm regards,
Easy-Cases Support Team 💕
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.