Ebike Exchange Bewertungen 

82
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fast communication and easy to deal with. Very quick payment ebike was collected on Saturday and payment in bank account on Monday afternoon. I initially had my bike for sale on marketplaces but rece... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Of all the selling sites we tried, this was the simplest, most honest and straightforward. The others were pretty hopeless all round. We didn’t get as much as we’d hoped for our bikes, but maybe we we... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Highly recommended. Such an easy alternative to trying to sell an e-bike privately. I was unsure at first, thinking they would give me a very low offer, but the price they quoted was actually very fai... Mehr ansehen

Bewertet mit 5 von 5 Sternen

EBike exchange offered me a reasonable price for my bike and a courier was arranged by them. The bike was collected after a few days and 2 days later i get an email confirming the bike had been recei... Mehr ansehen

Unternehmensdetails

  1. Second-Hand-Fahrradladen

Vom Unternehmen geschrieben

Ebike Exchange offer a large selection of affordable and professionally reconditioned e-bikes.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

82 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(82)

82 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Must be the easiest and safest way to…

Must be the easiest and safest way to sell a bike.
Our two bikes were collected on Thursday and the money was in our account the following Tuesday.
Being able to choose a collection date was also super convenient and the carrier was careful to pack the bikes, protecting them with blankets.
Overall very good !!

8. Mai 2026
Bewertung ohne vorherige Einladung
Ebike Exchange-Logo

Antwort von Ebike Exchange

Thank you for the great review — we really appreciate it!

We’re glad the whole process felt easy, safe and convenient from start to finish. Being able to choose a collection day and having the bikes professionally packed are both things we know make a big difference when selling bikes remotely, so it’s great to hear that worked well for you.

Most importantly, we’re pleased everything went smoothly and payment reached you quickly once the bikes arrived with us.

Thanks again for choosing Ebike Exchange — we really appreciate your trust and support!

Bewertet mit 5 von 5 Sternen

really good service from valuation to…

really good service from valuation to collection to payment. Cannot recommend highly enough.

13. Mai 2026
Bewertung ohne vorherige Einladung
Ebike Exchange-Logo

Antwort von Ebike Exchange

Thank you for the fantastic review!

We’re really pleased to hear you had a smooth experience from the initial valuation all the way through to collection and payment. We work hard to make the process as straightforward and transparent as possible, so it means a lot to receive feedback like this.

Thank you again for choosing Ebike Exchange and for the recommendation — it’s hugely appreciated!

Bewertet mit 5 von 5 Sternen

Logistical Perfection ✔️

As I small business owner I understand customers and customer service, Ebike Exchange were hassle free from initial contact to transfer of payment on completion, given the logistical problems associated with battery pack transportation that’s no mean feat.

Very professional, wouldn’t hesitate in recommending.

7. Mai 2026
Bewertung ohne vorherige Einladung
Ebike Exchange-Logo

Antwort von Ebike Exchange

Thank you for the brilliant review!

As a fellow small business owner, your feedback means a great deal to us. We know that selling and transporting eBikes — especially with battery logistics involved — can seem complicated, so we work hard to make the entire process as smooth and hassle-free as possible from first contact through to payment.

We’re really pleased everything went smoothly for you and truly appreciate the recommendation.

Thanks again for choosing Ebike Exchange!

Bewertet mit 5 von 5 Sternen

I was a bit apprehensive selling my…

I was a bit apprehensive selling my bike as you hear so many horror stories theses days. However Alex at Ebikeexchange has been excellent. From my initial acceptance of their reasonable offer everything went as they said it would, the pick up, the appraisal and the prompt payment. I would thoroughly recommend Ebike exchange.

6. Mai 2026
Bewertung ohne vorherige Einladung
Ebike Exchange-Logo

Antwort von Ebike Exchange

Thank you for the fantastic review!

We completely understand the apprehension — unfortunately there are a lot of horror stories around private selling these days — so it’s great to hear the process gave you confidence from start to finish.

We’re really pleased everything went smoothly with the collection, appraisal and payment, and that the communication throughout met expectations. Your recommendation means a lot to us.

Thank you again for choosing Ebike Exchange — it was a pleasure dealing with you!

Bewertet mit 4 von 5 Sternen

Very easy to sell the bike

Very easy to sell the bike. Bit of confusion with the courier service not coming on the days I suggested but overall, nice and easy, and very easy to deal with

6. Mai 2026
Bewertung ohne vorherige Einladung
Ebike Exchange-Logo

Antwort von Ebike Exchange

Thank you for the review and for the honest feedback.

We’re really pleased to hear the overall process was easy and straightforward, and that you found us easy to deal with throughout. We do apologise for the confusion around the courier collection dates — occasionally there can be delays or scheduling changes outside of our control, but we appreciate your patience while it was sorted.

Thanks again for choosing Ebike Exchange and we really appreciate the recommendation!

Bewertet mit 5 von 5 Sternen

Great concept and service

It was great to find a business that was excited in what they were doing whilst supplying the service you want. As a keen biker, I’ve always found it difficult to part exchange an existing bike for an upgrade. I rang Alex, he gave me a part exchange value against a bike I wanted which was very fair and once agreed the bike was delivered within 48 hours. So great service, great delivery and great price.

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I got a great bike from Ebike Exchange

I got a great bike from Ebike Exchange, and for a very good price. It had done 190miles, other than some scuffs on the pedals and crank arms, it was in near perfect condition. Less than half new price. I have ridden it for a couple of weeks to check all is good, and it is. I went to the showroom to look at the bike and I was seen straight away and the bike set up for me, a couple of tweaks after a test ride, job done. Thank you, I really love the bike- Thank you.

10. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ebike Exchange made a decent offer for…

Ebike Exchange made a decent offer for my old bike. They were very efficient and arranged prompt collection.
As soon as they received the bike, they paid immediately . The whole experience was easy and I would use them again next time rather than the hassle of selling on eBay or marketplace

14. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service, not pushy but helpful

Went to test ride a couple of bikes. They were both well prepared and in excellent working condition. Choose one only for my wife to then buy the other one. If you want an ebike then they are worth a serious look.

14. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great bike

Bought a low mileage HAIBIKE from these guys and it’s a great bike. Virtually as new despite being 5 years old.

Great service. 10/10 from me

Thanks Alex

17. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The whole transaction was effortless

The whole transaction was effortless. The price was competitive; I was offered at a fair price. Alex arranged the collection, and the money was in my bank within 48 hours of the bike being collected by the courier.

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good Service

Easy communication. Provided everything I asked for. Bike ordered on Monday and delivered by Wednesday. Arrived in good condition. So far so good.

27. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I would recommend this place to anyone

I would recommend this place to anyone, having brought a canyon tourque on from them everything was as described and delivery was quick and easy, even on the online appointment they went over the timing of 15 mins to make sure all my questions were answered. They gave me the space I needed to make an informed decision on my purchase.

Only set back was a charger was missed on delivery for the gears. However they were incredible dispatched it that day and arrived quickly. Customer service was on point. Cannot fault them and is a go to place for e-bikes

22. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional excellent service

Ebike Exchange was recommended to me by my Wife and it was probably one of the best things I did. From start to finish, the process went smoothly and it took less than a week from bike being collected to payment being sent. The exchange of emails and instructions from them was very professional and well explained for what I need to do. This company also offered me a good price for my E-bike and I fully recommend them. I would consider using them again in the future. 5 stars from me!

7. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service all through.

Great service all through. Within 4 days from accepting offer bike had been collected, inspected and payment received. No hassle, all organised by Ebike Exchange and tracked and insured delivery.I would not hesitate to use them again.

12. März 2026
Bewertung ohne vorherige Einladung

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