Eclipse Broadband Ltd Bewertungen 

Matthew (Adviser) was very informative & helpful, explaining in detail of what will happen, cost, & timescale. Certainly a good experience.

It is time to move over to VOIP and I was sent an email with the option of either proceeding on line or by telephone. I chose the latter to ensure everything was properly explained and I was rung by Laura. She was very good taking me through all the steps and explaining them clearly. I have always found in dealing with Eclipse that this is the case, they have real people to deal with who are very helpful. We have been customers for over 20 years.

Paul (Garland) not only met, but exceeded my                    expectations! Credit, where credits due :D
IF Marvel are looking for a new SUPERHERO,
Paul, has my vote!

Call answered quite quickly and I was transferred to someone who was helpful and solved my oroblem.

Honest, direct communications about necessary changes to my broadband package.

Michael-Lee was very friendly and helpful, explaining things in a patient and supportive way, including ringing me back quickly after we were cut off.

The chap was brilliant…….he was particularly patient……and worked with me

The person I spoke to (Matthew) was very knowledgeable and very helpful.

I have been a customer of eclipse for its customer service. Today confirmed that. It was a pleasure to talk with a very helpful lady

Just been speaking with George at Eclipse about upgrading my service. I got excellent information which has helped me through the options available to me. I will definitely be going ahead with them..

The problem was examined in detail and arrangements to remedy it were made quickly

Ali was very helpful in resolve the problem. All sorted and thankyou very much.

Sarah has helped us in the past she is so friendly and explains things you can understand don't let her go she is brilliant at her job fantastic service

Friendly sales person. I liked him . Explained the new package thoroughly.

Ali patiently resolved the problem setting up my new router. I believe it had been despatched with an incorrect setup, but 5 stars for Ali.

Excellent very good

I just wanted to write a quick review after speaking to Maria on the Eclipse Helpdesk support team. She made the experience so satisfying and went above and beyond my expectations to solve the problems I was facing. An outstanding support specialist. Thank you.

Once I'd got through, the person I spoke to was very helpful in talking me through all the implications of switching to fibre.