Excellent customer service and lovely trousers. I made 2 mistakes, ordering the wrong size and then forgot to use my discount. It was all sorted quickly by Hayley and I have ended up with the righ... Mehr ansehen
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Das sagen Bewerter
Eleven Loves have crafted a beautiful brand with quality, stylish clothing and Hayley shares so many tips on how to wear their pieces - it feels like a little community! Love the brand and my most re... Mehr ansehen
Lovely clothing and customer service has been brilliant when I had an issue with some shorts. Would definitely recommend and will be shopping with this brand again.
I've bought a couple of things from here and the stuff is stylish and well-made. However, and I have to have a moan here - I bought a pair of cargo trousers which were great but the first time I wash... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Eleven Loves creates beautifully made, effortless clothing for women that can be worn day to night, throughout the seasons, year after year. We do so with love and respect for the environment, our talented producers and our wonderful customers. We want to make our customers feel special every single day.
Kontaktinformationen
Willow House, Stony Lane, HP16 0DS, Great Missenden, Vereinigtes Königreich
- 07583248760
- hello@elevenloves.co.uk
- elevenloves.co.uk
4,7
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87 Bewertungen
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Eleven Loves
Eleven Loves - what a fabulous company!
Not only do they make really great quality clothing, which you'll wear for years, not just a season. They also give first class customer service.
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Louse. Thank you so much for such a lovely review. I’m so pleased to hear you’re enjoying the quality of the pieces and that they feel like items you’ll wear for years to come. We put a lot of care into both our products and our customer service, so it really means a lot to hear this. Thank you again for your support for our small business. Hayley x
Fantastic customer service
Fantastic personal service when I contacted them directly. Purchased the black joggers & “Olive” blouse. Both are a perfect fit & feel so lovely on. Thank you.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Fiona. Thank you so much for taking the time to leave such a kind review. I’m so pleased to hear you’re loving both the black joggers and the Olive blouse, and that they fit so well. It really means a lot to us to hear that you enjoyed the experience of shopping with us too. Thank you again for your support for our small business. Hayley x
Lovely Quality
I saw this company on Facebook and loved the side stripe joggers and vest top but was worried if they weren’t nice of fit good the refund would be a hassle. I emailed and Haley told me about the free returns with replace, credit note or refund. This put my mind at rest. Delivery was free and it’s 48 hours royal mail
The clothes are gorgeous, the fit is brilliant and they are such good quality. I will definitely order again from them
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Thank you so much for your lovely review, Jane.
I’m so pleased to hear you’re happy with your side stripe joggers and vest top, and that the fit and quality have lived up to expectations. I’m also glad our returns policy helped you feel confident placing your first order with us, we always want shopping with Eleven Loves to feel easy and reassuring.
Thank you again for taking the time to share your experience.
Thanks, Hayley x
Exceptional Service and Gorgeous Items!
I took the plunge and ordered the 'Perfect Side Stripe Joggers' and 'Shoulder Pad T-Shirts' in a few colours after seeing them on Facebook Reels—and I am so glad I did! The quality is fantastic and perfect for dress up / dress down options.
The delivery was super quick and everything was very well packaged. However, the real star is Hayley. I posted a question about my order and had a response within 2 hours. Hayley went completely over and above with her explanations and recommendations; she truly exceeded my expectations!
It’s A* service all the way. If I could give 12 out of 10, I would. Now I just need to decide what to order next!?
27. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Thank you so much for such a generous and thoughtful review.
I’m really pleased to hear how much you’re enjoying the Perfect Side Stripe Joggers and Shoulder Pad T Shirts, they’re designed to be those effortless pieces that work just as well dressed up as they do day to day.
Thank you as well for your very kind words about the service and for your very kind personal feedback. It genuinely means a great deal to know the advice and support were helpful, and I’m so glad the experience exceeded your expectations.
Thank you again for supporting Eleven Loves, and I hope you enjoy choosing what to add to your wardrobe next. I am always here to help!
Many thanks
Hayley
I recently bought a jumper and after…
I recently bought a jumper and after the first wear it unfortunately developed a small issue. I contacted Eleven Loves and they were absolutely excellent — Hayley was so quick to respond, really helpful, and they arranged a replacement with no hassle at all. The way this was handled was fantastic and really reassuring. I have had a number of other items from this company and had no problem at all with them and found them to be of excellent quality. Great customer service, I wouldn’t hesitate to order again.
27. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Thank you so much for taking the time to leave such a thoughtful review.
I’m really pleased we were able to resolve this quickly for you, and thank you for your kind words about the way it was handled. We put a great deal of care into both our products and our customer service, so it’s lovely to hear that came through.
Thank you as well for your continued support of Eleven Loves, it really does mean a great deal to our small team.
Many thanks
Hayley x
Great company, fabulous clothes!
As someone with really long legs, I struggle to find the perfect length in trousers and skirts. Somehow, Hayley manages to design beautiful clothes that genuinely do fit all!
I am now the happy owner of jumpsuits, the tulle skirt, several jackets, and most recently, the amazing Billie Jeans. I love them all. Great quality, exceptionally well designed and such versatile pieces.
I have always received excellent customer service and love the personal touch with this company.
Well done Hayley and Team, keep doing you!
24. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Thank you so much for taking the time to leave such a wonderful review. We’re so pleased to hear how well our pieces work for you. Thank you as well for your kind words about our customer service and the personal touch. We’re so grateful for your continued support, it means so much to our small business. Thanks, Hayley x
Excellent Service
Faultless service yet again from Eleven Loves. I had 2 queries this morning - one querying the colour of an item and the second checking if it would be possible to amend a delivery. Both queries were answered super quick and queries resolved without any problem. I have bought from Eleven Loves before and the quality is excellent so am looking forward to receiving my latest items. Would highly recommend.
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Fiona. Thank you so much for taking the time to leave such a lovely review.
We’re so pleased we could help with your queries quickly and get everything resolved smoothly. It really means a lot to hear such kind feedback, especially from a returning customer.
Thank you again for recommending Eleven Loves and for your continued support. We hope you love your new pieces when they arrive.
Thanks again, Hayley x
Just bought some of their jogger sets
Just bought some of their jogger sets. The material feels very expensive, great quality. Hayley has also been very helpful with my order queries. I would definitely recommend buying from this company. Alex
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Alex,
Thank you so much for taking the time to leave such a lovely review. We’re so pleased to hear you’re enjoying your jogger sets and that the quality lived up to expectations.
I’m really glad I could help get everything sorted for you, and it honestly means a lot to know you’ve since added more colours to your wardrobe. Thank you again for your support and recommendation, it’s hugely appreciated by our small team.
Best wishes,
Hayley x
Customer service was excellent
I had a problem with the courier but Eleven Loves resolved the problem for me. Very satisfied with outcome
24. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Catriona. Thank you so much for your kind words. We are so pleased that we were able to get this sorted for you! Customer service is our top priority, so it is great to hear you are happy with the outcome. We also really appreciate you working with us to resolve this—your help made all the difference! Thanks, Hayley x
Washed black barrel jeans
Washed black barrel jeans - Such a lovely shape, fit, construction and colour. I shall definitely buy another pair. A great online shopping experience including communications and delivery. This is my second Eleven Loves purchase and couldn’t be happier. My first was a denim dress which has been my go to all year.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Gillian. Thank you so much for such a lovely review. I am so pleased to hear your wonderful feedback on the Billie jeans and on the shopping experience. Many thanks, Hayley x
Great company
Excellent customer service from Hayley. She was so helpful and responsive. Ordered joggers which are gorgeous!
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi. Thank you so much for your wonderful review. So pleased to hear how happy you were with both the customer service and the joggers. Thanks, Hayley x
Amazing service
Haven’t received my order yet but I made a mistake over delivery address and it was immediately sorted out. Amazing service!
10. September 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Thank you so much for the lovely review about the customer service, which is much appreciated. Looking forward to getting your order to you. Thanks, Hayley x
Returned good and failed to get a…
Returned good and failed to get a refund when I returned them.
The quality was good, however didn’t fit me.
I sent them back, chased 4 times over 4 weeks and failed to get my refund. I ended up going through my credit card
11. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi- thank you for your review. As you know, we contacted you when the return was received as it smelled strongly of perfume. It is very rare that we need to do this and we will only do so if our fulfillment partner have tried airing the item for a few days and are unable to remove the smell. Our terms and conditions state we need items to be returned in a saleable condition . As a sustainable brand we can't dispose of goods that are returned in a faulty condition and trust our customers to return them unworn and not smelling of perfume. We offered to return them to you but instead of responding you chose to submit a chargeback through your credit card company. This is damaging for a small independent sustainable brand. Hayley
Black Bettine blazer
My first purchase from Eleven Loves but will not be my last. I bought the black Bettine blazer in the sale and am delighted with it. The material is lovely quality and I received extremely helpful sizing advice from Hayley. Am thrilled to have discovered this lovely brand.
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Kate. Thank you so much for your lovely review. I am so pleased to hear that you are happy with the Bettine blazer and for the wonderful feedback on our brand. Many thanks for your support for our small business. Thanks, Hayley
I have recently discovered …Elevenloves…
I have recently discovered Elevenloves , and … I wish I had found them sooner !!!
Quality clothes , true fit and they really look good, , .Its worth viewing the live shows as Hayley is very informative and truly engages with her customers , advising and supporting ideas
I am addicted!! 😱
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Lilian- what a wonderful review, thank you so much for the very kind feedback. The engagement with customers is my favourite part of running Eleven Loves and makes such a difference to improving what we do. It only works because of my amazing customers so thank you for joining them. Thank you for all the support for my small business. Hayley x
5* customer service
5* customer service, very reactive personal service, query sorted, this company really cares about it’s quality and reputation and I will 100% remain a loyal customer. Super impressed.
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Lisa, thank you so much for your wonderful review. I am so pleased to hear your feedback about our customer service, which is very important to us. Thank you for your support for our small business. Hayley x
I have purchased several items from…
I have purchased several items from Eleven loves all have been perfect for me. The customer service from this small business is second to none.
I can’t recommend it highly enough.
12. März 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Kim. Thank you so much for your lovely review and kind feedback. I am so pleased to hear that you have been happy with all of your purchases and with the customer service. Thank you for all your support for our small business. Thanks, Hayley x
A happy customer
I recently found this lovely brand & I LOVE It!!!!!!
I have purchased seven items already,they are of beautiful quality & a perfect fit. Looking forward to my next purchase.
I am 68 years young & these clothes have give me my confidence back. I get lots of comments which is really nice.
I can recommend watching the videos on Thursday evenings & Sunday mornings. Lots of style tips with new items always coming in. Just love it.
The service is excellent, very quick & beautifully wrapped .
Happy shopping
Glennis xx
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Glennis. Thank you so much for your wonderful review. It is lovely to hear that you are finding the Sunday and Thursday lives helpful and for the amazing feedback on our clothes. I will pass on the customer service feedback to our fulfillment partner- they are great and will be delighted to hear this. Thank you for all your support for my small business. Hayley xx
Top notch
Love this brand - really lovely clothes. I have ordered a number of items and always had fantastic customer service.
Really can’t fault this brand.
2. März 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Suzanne. Thank you so much for your wonderful review. I am so pleased to hear your feedback about our customer service. Thank you for all your support for our small business. Hayley x
Amazing clothes and customer service!
I have been a customer of Eleven Loves for about a year and find their range to be a fab mix of staples and more stand-out items, all great quality. Their Izzy dresses (vest style and long sleeve are the best quality rib I've ever seen and fit like a glove). I also have the Leah linen waistcoat and trousers which received so many compliments in the summer. I have just had an issue with a fault in a sale jumper and received rapid responses to my emails this weekend. I then realised that it was Hayley herself replying! All resolved most deftly by her. Thank you!.
9. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Elevenloves
Hi Sue. Thank you so much for your kind review which is hugely appreciated. So pleased to hear your feedback on the quality of the products and that we resolved the issue with the jumper in a way that you were happy with. Thank you for all of your support. Many thanks, Hayley x
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