Hayley at Eleven Loves is truly one of the most helpful business owners you could hope to deal with. Her advice is honest and plentiful and the clothes are made beautifully. Delivery is very quick an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have now purchased quite a few items from Eleven Loves and not only is the quality of the clothing fantastic but the service from Hayley is outstanding. Delivery is rapid, you basically placed your... Mehr ansehen
Gorgeous clothes and the very best customer service experience. I wanted to order something that was low in stock but was due to go on holiday. Hayley allowed me to place the order and she delayed pos... Mehr ansehen
Unternehmen hat geantwortet
Eleven Loves have crafted a beautiful brand with quality, stylish clothing and Hayley shares so many tips on how to wear their pieces - it feels like a little community! Love the brand and my most re... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Eleven Loves creates beautifully made, effortless clothing for women that can be worn day to night, throughout the seasons, year after year. We do so with love and respect for the environment, our talented producers and our wonderful customers. We want to make our customers feel special every single day.
Kontaktinformationen
Willow House, Stony Lane, HP16 0DS, Great Missenden, Vereinigtes Königreich
- 07583248760
- hello@elevenloves.co.uk
- elevenloves.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
I have recently discovered …Elevenloves…
I have recently discovered Elevenloves , and … I wish I had found them sooner !!!
Quality clothes , true fit and they really look good, , .Its worth viewing the live shows as Hayley is very informative and truly engages with her customers , advising and supporting ideas
I am addicted!! 😱

Antwort von Elevenloves
5* customer service
5* customer service, very reactive personal service, query sorted, this company really cares about it’s quality and reputation and I will 100% remain a loyal customer. Super impressed.

Antwort von Elevenloves
I have purchased several items from…
I have purchased several items from Eleven loves all have been perfect for me. The customer service from this small business is second to none.
I can’t recommend it highly enough.

Antwort von Elevenloves
A happy customer
I recently found this lovely brand & I LOVE It!!!!!!
I have purchased seven items already,they are of beautiful quality & a perfect fit. Looking forward to my next purchase.
I am 68 years young & these clothes have give me my confidence back. I get lots of comments which is really nice.
I can recommend watching the videos on Thursday evenings & Sunday mornings. Lots of style tips with new items always coming in. Just love it.
The service is excellent, very quick & beautifully wrapped .
Happy shopping
Glennis xx

Antwort von Elevenloves
Top notch
Love this brand - really lovely clothes. I have ordered a number of items and always had fantastic customer service.
Really can’t fault this brand.

Antwort von Elevenloves
Amazing clothes and customer service!
I have been a customer of Eleven Loves for about a year and find their range to be a fab mix of staples and more stand-out items, all great quality. Their Izzy dresses (vest style and long sleeve are the best quality rib I've ever seen and fit like a glove). I also have the Leah linen waistcoat and trousers which received so many compliments in the summer. I have just had an issue with a fault in a sale jumper and received rapid responses to my emails this weekend. I then realised that it was Hayley herself replying! All resolved most deftly by her. Thank you!.

Antwort von Elevenloves
Quality clothes, exceptional customer service
Great quality clothes with exceptional customer service from Hayley. Royal Mail messed up my delivery and this was rectified by the owner Hayley the same day. I bought a sweatshirt to try out the brand and I will be buying again - love it!

Antwort von Elevenloves
Eleven loves sells stylish quality…
Eleven loves sells stylish quality items which you won’t find on the high street. Hayley the founder is always happy to offer her advice on styling, sizing etc . Eleven loves customer service is exceptional. Ladies support this small business you won’t regret it.

Antwort von Elevenloves
Ordered a sweatshirt and a ribbed dress…
Ordered a sweatshirt and a ribbed dress and both came quickly, packaged beautifully and are excellent quality and fit. Will definitely order again. I got a 15% off code from the person I saw marketing these items, so even more worthwhile!

Antwort von Elevenloves
A cut above the rest!
When you are out and another lady walks in with the same Tee it can be bad! Not when it is an Eleven Loves tee. We shouted Snap and then raved about how much we love this business and their products.

Antwort von Elevenloves
Truly divine in every sense
Hayley goes above and beyond and Eleven Loves is a brand that really involves its customers. Whether that’s decisions on styles, feedback on service or customer events, this brand has stayed true to its small roots as it has grown.

Antwort von Elevenloves
Customer service is wonderful
Customer service is wonderful. Personal and super fast response. Gorgeous items!

Antwort von Elevenloves
Customer Service
The customer service provided by Eleven Loves is exceptional. Responses to any queries are so quick and they are always super helpful. The ease of placing orders and the speed of delivery is unlike anything I’ve experienced before. Beautiful, high quality clothes too. It’s my favourite place to shop!!

Antwort von Elevenloves
Excellent customer service
Eleven Loves is a small business with the best customer service I have experienced. I received goods on 5th November and needed to email Hayley regarding a query I had a response from her within minutes and my query was actioned straight away. I do not know any other business who respond so quickly. Returns and refunds are also dealt with very quickly. Excellent service Thankyou

Antwort von Elevenloves
Just purchased the Juliette joggers
Just purchased the Juliette joggers, great quality, fun to wear and very fast service! thank you

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First order with Elevenloves
First order with Elevenloves. Great service quick delivery and very well presented. Very pleased with my blouse and sweatshirt they are both well made and good quality. I am normally a size 8 and ordered a small in the sweatshirt, it was perfect true to size. Customer service is also excellent just what you would expect from a small independent company.

Antwort von Elevenloves
Not one thing to love about Eleven Loves.
I’m experiencing the same blunt and poor service. Such a shame. I’ve had to return an item as it’s faded after one wash which is not good for the price. I wrote to Hayley and received a spiky response. Sent it back( hoping she was having a bad day). Chased for a response 10 days later. Told a team and technician had reviewed the garment. It’s a company of 1 so I doubt that. Still waiting for either the faulty garment back (joy) or a refund. Such a shame. We all recommend. You go down in the ‘mistakes bucket’ Eleven Loves.

Antwort von Elevenloves
waiting for a refund…..
12/8 *** edited***
Have managed to communicate with Hayley via email and she has responded and processed my refund as needed.
Have changed my rating as this has now been actioned.
The clothes were lovely but their communication is terrible. I have kept one item and returned 3 items with no refund so far, despite reaching out via WhatsApp, Facebook and Instagram. This is a bad sign as far as I’m concerned. If a company doesn’t process its refunds correctly then it should be avoided.

Antwort von Elevenloves
Not good customer service …
I asked for some help and understanding from this company and the tone I received back was blunt, not understanding at all and upsetting. I will not be dealing with this company again

Antwort von Elevenloves
Beautiful well made timeless clothes…
Beautiful well made timeless clothes that always flatter. I have purchased a number of items now to build a sustainable capsule wardrobe. Customer service is exceptional. Cant recommend highly enough.

Antwort von Elevenloves
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