We received a very high bill, due to an inaccurate meter reading which would have meant a monthly payment 10 X higher than normal! Having verified the actual meter reading (by photo evidence) via on-... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We were transferring our broadband to Everflow Utilities. This was not straightforward and needed two visits from the installers to complete. Through the process we found Mitch very helpful in keeping... Mehr ansehen
Unternehmen hat geantwortet
Hi,Andy was extremely helpful,and forthright with information I never knew.I only wish I had spoken with him sooner.He was very clear and understandable unlike some other company customer support help... Mehr ansehen
Unternehmen hat geantwortet
I contacted Everflow to query an invoice following change to our water meter. I spoke to Kerry who answered my many questions patiently and clearly. She was very pleasant over the phone and followed... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Making business simple (and greener!) At Everflow, we keep UK businesses flowing – literally! From water supply and waste collection services to connectivity, we provide smart, sustainable solutions that make life easier for you and kinder to the planet. Award-winning, reliable, and always ready to help, our team loves keeping things simple and efficient.
Kontaktinformationen
Vereinigtes Königreich
- 0330 6600 137
- customer.services@everflowutilities.com
- everflowutilities.com
See what you could save with Everflow
4,6
Hervorragend
6997 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Resolved my Issues
Have spoken with Dan from Customer Services & Paul from Collections today to help with my account issues. They dealt with it really promptly- both extremely helpful and friendly. Thank you for sorting it out.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear Customer,
Thank you for the review. We're really pleased Dan and Paul got your account issues sorted so promptly, and that both were helpful and friendly. We'll pass your thanks on to them. Thanks for being an Everflow customer.
Kind regards,
The Everflow team
Antwort von Everflow
Dear Customer,
Thank you for the review, we're glad you found the service efficient and professional. We appreciate you being with Everflow.
Kind regards,
The Everflow team
Professional and Knowledgeable
Jonny was very professional and knowledgeable. Clearly showed us what our savings would be and what we would expect regarding service. The solution he provided was clear and concise.
7. August 2026
Antwort von Everflow
Dear Customer,
Thank you for the review. We're really pleased Jonny was so professional and knowledgeable, and set out your savings and service clearly. We'll pass your thanks on to him. Thanks for choosing Everflow.
Kind regards,
The Everflow team
No issues whilst dealing with them
5. August 2026
Antwort von Everflow
Dear Customer,
Thank you for the review, and we're glad there were no issues dealing with us. If there's anything we could do to make it a five star experience next time, we'd love to hear it. We appreciate you being with Everflow.
Kind regards,
The Everflow team
Dealt with my query well.Julie was a…
Dealt with my query well.Julie was a pleasure to deal with.Very helpful & solved my problem with professionalism.
5 Stars.
7. August 2026
Antwort von Everflow
Dear Customer,
Thank you for the five stars. We're really pleased Julie was a pleasure to deal with and solved your problem so professionally, and we'll pass your thanks on to her. It's a pleasure to have you with us.
Kind regards,
The Everflow team
Very polite and helpful 😊
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear Dawn,
Thank you for the review, we're glad you found us polite and helpful. We're grateful to have you with us.
Kind regards,
The Everflow team
She very polite
She very polite, very good. He done all my job.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear Shalaw,
Thank you for the review, we're really pleased the team were polite and got everything sorted for you. Thanks for being with Everflow.
Kind regards,
The Everflow team
Very helpful,great customer service…
Very helpful,great customer service 10/10 I wish they was 10 stars they deserve it
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear Rafat,
Thank you so much, 10 out of 10 means a lot, and we'd happily take those ten stars. We're really pleased the service was so helpful. We appreciate you being with Everflow.
Kind regards,
The Everflow team
Having a query about an over inflated…
Having a query about an over inflated water bill Lean was able to explain the reason why, and also clarify how to resolve the issue.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear John,
Thank you for the review. We're really pleased our advisor could explain the reason for the higher water bill and talk you through how to resolve it. We appreciate you choosing Everflow.
Kind regards,
The Everflow team
I wish to thank Stephen from Everflow…
I wish to thank Stephen from Everflow for his assistance with issues I have had with my phone.
Stephen is polite and has patience with an oldie like me.
Explaining the things I need to do at my end.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear Customer,
Thank you for the review. We're really pleased Stephen was so patient and helpful with your phone issues, and took the time to explain what you needed to do. We'll pass your thanks on to him. Thanks for choosing Everflow.
Kind regards,
The Everflow team
the help given by Leanne Tizard made…
the help given by Leanne Tizard made every thing so easy to sort out
She was a great help
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear Customer,
Thank you for the review. We're really pleased Leanne made everything so easy to sort out and was such a great help, and we'll pass your thanks on to her. We're grateful to have you with us.
Kind regards,
The Everflow team
Great company
Great company. Used for years. Always someone to speak too and really helpful when needed to contact.
5. August 2026
Antwort von Everflow
Dear Sally,
Thank you, and thanks for sticking with us over the years. We're really pleased there's always someone to speak to and that we can help when you need us. It's a pleasure to have you with us.
Kind regards,
The Everflow team
Easy process to set up new account
Easy process to set up new account. Friendly staff, great customer service and highly recommend.
5. August 2026
Antwort von Everflow
Dear Carly,
Thank you, and thanks for the recommendation. We're really pleased setting up your new account was easy and the team gave you great service. We appreciate you choosing Everflow.
Kind regards,
The Everflow team
2nd review to Everflow…
This is my 2nd review to Everflow within days apart. I spoke to 2 friendly and excellent advisors. Paul had been very helpful in answering my billing query and transferred me to lovely Chelsea. She had made a quick resolution and explained clearly what I had to do. I absolutely love their service.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear May,
Thank you, and lovely to see a second review. We're really pleased Paul helped with your billing query and passed you to Chelsea, who resolved it quickly and explained everything clearly. We'll pass your thanks on to them both. It's a pleasure to have you with us.
Kind regards,
The Everflow team
Julie was great and explained the whole…
Julie was great and explained the whole process clearly and was very friendly.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear Customer,
Thank you for the review. We're really pleased Julie explained the whole process clearly and was so friendly, and we'll pass your thanks on to her. We appreciate you being with Everflow.
Kind regards,
The Everflow team
Olive was terrific
Olive was terrific. provide me all the information that I needed and advised where it was to be found etc. I expected my call to be difficult and it was very smooth sailing. Thank you Olive!
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear Customer,
Thank you for the review. We're really pleased Olive gave you all the information you needed and made a call you expected to be difficult so smooth, and we'll pass your thanks on to her. Thanks for choosing Everflow.
Kind regards,
The Everflow team
Antwort von Everflow
Dear Mark,
Thank you for the review, we're glad the process was easy and smooth and the team were friendly. We're grateful to have you with us.
Kind regards,
The Everflow team
Great Customer Service
Julie was friendly and sorted everything out without any problems. Excellent customer service
5. August 2026
Antwort von Everflow
Dear Mr Davis,
Thank you for the review. We're really pleased Julie was friendly and sorted everything out without any problems, and we'll pass your thanks on to her. Thanks for being with Everflow.
Kind regards,
The Everflow team
Excellent customer service from Louise
Excellent customer service from Louise! She gave me a clear solution, took the time to talk me through everything, and explained it step-by-step. Extremely helpful support from Everflow.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Everflow
Dear Tina,
Thank you for the review. We're really pleased Louise gave you a clear solution and took the time to talk you through everything, and we'll pass your thanks on to her. It means a lot to have your support.
Kind regards,
The Everflow team
Excellent customer service by Julie
Julie dealt with my query in a very prompt and
courteous manner, refreshing, in today’s world.
Would highly recommend Everflow for their
customer service.
5. August 2026
Antwort von Everflow
Dear Stephen,
Thank you for the review, and for the recommendation. We're really pleased Julie dealt with your query so promptly and courteously, and we'll pass your thanks on to her. We're glad to have you with Everflow.
Kind regards,
The Everflow team
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