Quick response from customer service. (Even on a weekend which was not expected) To clarify, I wouldn’t have had to call them if I would have read the instructions more thoroughly.. Great product so f... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
When I received my trampoline from a 3rd party seller, it was missing necessary parts. BCsn trampoline support quickly jumped into action and shipped out parts, some of which were overseas. Ve... Mehr ansehen
Going through UPGO was easy and convenient. Going through the extended warranty would have been a hassle, involving disassembling the machine, finding a way to pack it, and returning it for a small s... Mehr ansehen
Very helpful and responsive customer service! Helped with warranty issue quickly. I would buy from this company again. Nice to communicate with email and got product shipped to me quickly. 5 star serv... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
FED Fitness EB2 is worth it!
After much research I decided on the FED Fitness EB2 exercise bike. It is a high quality bike competing with similar brands at twice the price or more. Great customer service!
Satisfied with this one…
I reached out for help during assembly and Liz promptly responded with a resolution. I appreciate the customer service! This made me feel even better about my gym equipment purchase. Walmart delivery was fast too!
Expectations Exceeded
Wendy greatly exceeded expectations in keeping me informed about the progress of the replacement part for my Yosuda exercise bike. The part arrived today and fits perfectly!
Great customer service experience
Great customer service experience! Very fast response to my question and helped solve the minor issue immediately. This is my second trampoline from this company and I’ll continue to stay loyal to them.
They were extremely responsive and…
They were extremely responsive and helpful. I had a response within 24 hrs of every message (usually sooner) even on weekends.
The customer service team
The customer service team, especially Wendy, was extremely prompt in replying to my emails and resolving the issue. Wendy is very understanding and extremely professional In communicating. Thank you for your assistance and taking care of the matter so quickly and efficiently. I truly appreciate it.
Their customer service was quick to…
Their customer service was quick to respond
Customer support is outstanding
Customer support is outstanding! Thank you to the team and Louise in particular!
I found the customer service to be very…
I found the customer service to be very responsive and although I was missing parts from an item, I had purchased almost 2 years ago without issue. They are sending me replacement parts. They were very expedient and helpful.
excellent customer support
excellent customer support. They really try hard vto resolve CS issues expediently.
I love my mini trampoline so much
I love my mini trampoline so much. I use it 3 to 4 times a week. It's wonderful fun and I don't have to get in the heat or rain. I have told everyone I know about it and I know 1 of my friends has gotten one also. Thank you for being so helpful with my issue. I want to use my trampoline forever! I have the 48 inch BCAN. It's perfect for my 5'8 frame
Liz was incredibly helpful in resolving…
Liz was incredibly helpful in resolving my ask. Not only was she responsive but she helped my family use your product safely.
Thank you so much!! Liz is definitely the standard of customer service! 10/10
Customer service is top notch ,there…
Customer service is top notch ,there was an issue with not all of the parts not being delivered and within hours of an email everything was taken care of and then some!
Very responsive and professional…
Very responsive and professional customer service, and they use non-toxic plastics!
I am very pleased with this company
I am very pleased with this company.
There was an issue with something that was delivered and was damaged during delivery. They took care of the situation immediately and are sending me a brand new one!
Customer service is phenomenal
I will definitely do business with them again!
Super clear communication for customer…
Super clear communication for customer support, really makes a great product even better!
Yosuda folding exercise bike
We purchased a Yosuda folding exercise bike which came in quick time. Everything was well packaged and easy to assemble. We are very pleased with the bike. Its well made and good to ride.
There was one small, minor mark on the seat back rest and FED are replacing this item. Lavender responded quickly to our email and we would like to show our appreciation. I believe we made a good choice here.
Exercise bike from FED Fitness
The shipping was fast, the exercise bike was packaged very well, the instructions were very easy to follow, the price was very affordable, and the bike is very well built. I will enjoy using it, thank you.
Great Customer Support
Support has been great. I contacted FED Fitness immediately after my purchase to say that the advertised discount wasn't applied to my purchase and requested a credit. They responded right away and took care of it.
Great Customer Service
The package was significantly damaged in transit and when I contacted the company to let them know, they responded quickly and were great to work with to get the matter resolved.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








