FinestCarMats.co.uk Bewertungen 

I do not recommend this company AT ALL! They cannot fulfil their orders on time and do not have the correct manner of customer service. I had to get my bank to step in to resolve this issue. I have ordered car mats from multiple places prior to this and never experienced this sort of level of service.

At BARE minimum the customer service should be better and give definitive timescales not say “we will get these out as soon as possible.” Now reordering from elsewhere having missed my required deadline for needing these mats.

It’s fitting that not a single review has been replied to.

They trade as ITS Leisurely Look as well possibly so avoid like the plague if you see this name as well!

Unfortunately this company did not fulfil my order they kept saying the mats would arrive but I lost trust after 17 days, when they said again the mats would arrive the following week ! Currently I’ve asked for a refund so fingers crossed. It’s a shame as I try to order from companies other than Amazon.

Wow what a SCAM. Do NOT buy from this company, I ordered some mats for my car, thinking they’d come in 5-8 days AS STATED on their website in big bold letters.

23rd of April I purchased these, we are now on the 19th of May & they haven’t even been sent to me.

Customer service? They just keep saying the same thing, it’s in production, it’s in production

Well maybe they have monkeys & tortoises working for them. Who knows.

What a terrible company, hopefully not for much longer. Scammers

The company’s is a disgrace, I paid for it over 2 weeks ago and still haven’t sent it out, I have asked for a refund and they are refusing. The company is a disgrace I wouldn’t recommend them at all !

I ordered a set of mats 3 weeks ago and just got an email that they will be sent this week and seeing this is Monday it will be another week I'm sure. Their customer service is rubbish. They advertise 5 to 8 days for despatch. I would avoid at all costs. Update, It’s now been 5 weeks and still haven’t received car mats. No emails either.

DON’T BUY MATS FROM THESE SCAMMERS!!
I waited 5 x weeks and 10x emails, and when the mats arrived they don’t fit the anchor points in the front foot wells! And quality is very very poor they’re no thicker than cardboard!

I was amazed buy how great my car mats was when I received them,

I ordered my car mats on 22nd April and it is now 15th May and my mats still haven't been sent. Contacted them several times and today asked for a refund, to be told that my mats are made and should be sent today or early next week. So, still vague promises of despatch. Avoid this company like the plague, they are at best a disgrace and at worst, a bunch of crooks.

Car mats,arrived after quite a lengthy wait,they are of good quality and fit perfectly. Just need to sort out the shipping times.

Order placed 25th of April - still not got them. No contact other than me asking why there was a delay. They ran out of carpet apparently. Wow ... Really poor customer service and I still don't know what is happening...

Laura was very helpful and wouldn't give up until everything was sorted on my behalf. Great customer service and good quality mats.

This company is a scam, 10 working days later (14 days) and still no shipment. I’ve emailed customer service multiple times and keep being told they will send soon and still no shipment.

Very efficient, lovely quality and excellent fit (better than car manufacturers ones

DO NOT WASTE YOUR MONEY !!!! Hubby ordered new car mats over 3 weeks ago - they do not respond to emails . We have now requested a refund Shambles of a company !! Also reported to trading standards . UPDATE - Mats recieved !!! Very poor quality !!!!! Cheap looking!!! Had to trim a load of treads off . Like I said DO NOT WASTE YOUR MONEY !!!!!!

Horrendous.. poor quality mats, plastic used for binding, sewing atrocious, uneven cut out, there is absolutely nothing to praise.
Took over a month to receive!
Stay away from this company you can buy better quality from your local discount store.

Good people to deal with. Mats made to fit my car just right. Great quality and delivery.

Customer was in contact all through the manufacturing process with delivery updates. When the product arrived there was a component missing. My query was handled very quickly and professionally and items sent to me.

After receiving the wrong mats (the mistake was my own) Laura from FCM was able to rectify this almost immediately without any further costs. The quality of the mats are outstanding in every way and definitely compliments my Audi S5 - I thoroughly recommend.
Thanks again!

Regarding the car mats, they are exceptionally well-suited.

I ordered mats that were meant to take 5-7 working days. After 33 days still no mats. It took them 27 days to tell me their machine was broken. When I asked for contact information to make an informal complaint and I would like a refund. Which by their policies and procedures I had a right to. Laura in their customer service kept ignoring emails
Sent. I have now reported to trading standards for ignorance and refusing to give information customers have the right to know. Do not go near this business take your money and your business elsewhere