fisheandlilly.com Bewertungen 

594
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered the Scandinavian Walnut Oslo Console to use as a dressing table. It came perfectly packaged and well protected, two days later. All I had to do was assemble the legs which was really easy. I... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I ordered two Scandinavian Walnut Oslo bedside tables. Ultimately I'm happy with the products which suit the room well. However, there was a big difference between the way they were packaged, with one... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought a console table/dressing table from Fishe and Lilly. The table is beautiful, so nicely put together made of quality materials. The delivery was quick and the instructions to put the table tog... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I ordered within time window for next day delivery and 2 days later, the courier hasn’t even got the package, so I have cancelled. When I spoke to them, they blamed the courier.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft

Vom Unternehmen geschrieben

Fishe and Lilly was created in 2021 to provide stylish and high quality furniture to families like ours who wanted to create a unique looking home. We’re a family business run by the two heads of our household. My wife calls me Fishe, and I call her Lilly.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

594 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 60 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(594)

170 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great furniture (Oslo walnut range)

Great furniture (Oslo walnut range), prompt and efficient delivery and great response from customer services to queries.

23. September 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Hearing that you’re loving your Oslo walnut pieces—and that our delivery and support teams came through for you—absolutely made our day!

The Oslo range in rich walnut is one of our absolute favorite designs to craft, so knowing it looks great in your home and that our team gave you the quick, helpful service you deserve means the world to our business.

Thank you so much for taking the time to leave us a note and for choosing Fishe & Lilly!

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Purchased a dark wood console/dressing…

Purchased a dark wood console/dressing table. Arrived promptly, packaged well, great quality, reasonable price. Faultless service. Thank you

22. September 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi Julia,

"Faultless service" is about the best compliment we could ever hope to receive—thank you so much!

We put a lot of work into making sure our dark wood finishes look stunning in person, and we work hard behind the scenes to keep our prices fair and our transit packaging bulletproof. Hearing that your new console table landed promptly and met every expectation means the world to our small team.

Thank you for supporting our family business. We hope you enjoy the new piece in your home for years to come!

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 3 von 5 Sternen

Prompt but slight imperfections

Nice furniture and prompt delivery, however my TV unit arrived scuffed and struggling to get in touch with customer service!

24. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Receiving a scuffed TV unit is frustrating enough, but struggling to get through to our support team when you need a hand makes it ten times worse. I am genuinely sorry.

I'm really glad to hear you loved the piece itself and that the delivery was swift, but you should never have to chase us down when something arrives damaged in transit. That's completely on us.

I want to step in and take care of this for you personally. Please email me directly at stephen@fisheandlilly.com with your order details. I'll make sure it's solved to your complete satisfaction.

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Wright Oak Bedside Tables

The Wright Oak Bedside Tables arrived in good time and I was impressed by the very sturdy packaging. The only thing I had to do was to screw the legs on, which was very easy. The bedside tables are as described, true to colour and look great.

20. September 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Fast delivery, bomb-proof packaging, easy setup, and true-to-life colors—that is the exact experience we aim to deliver on every single order!

We work really hard to make sure our photography accurately reflects our real timber finishes and that our packaging holds up during transit, so knowing we nailed it for you means a lot.

Thanks so much for leaving such a great note and for choosing Fishe & Lilly!

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 2 von 5 Sternen

Unfortunately I wouldn’t shop here again

Unfortunately I wouldn’t order from here again. In both products received they had weird ‘extras’ packed inside - firstly a dead lizard which I know can’t be helped probably, and in the second packaging, some sort of tracking device battery. When it comes to the bedside tables I purchased, one had quite a few chips in the wood and was missing all 4 legs and the other had a chip and came with a wonky leg.

Customer service weren’t particularly helpful and just kept communicating the same thing and seemed like AI or a robot was doing the communication. I still haven’t received the missing legs or the very small 20% refund compensation that was offered. Overall, the experience wasn’t worth my time or money which is a shame as I had had my eye on these bedside tables for a few months and chose to go with these instead of another retailer.

18. September 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

I'm genuinely sorry to hear that your experience with us left such a poor impression. We pride ourselves on the quality of our solid wood furniture and the care we give our customers, so it’s disappointing to hear that we fell so far short for you.

I’d like to look into your order history personally and make sure any outstanding issues are properly sorted. Please drop me an email directly at stephen@fisheandlilly.com with your order number so I can assist you directly.

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Wright Oak Bedside Tables delivered to Northern Ireland

We ordered 2 Wright Oak Bedside Tables and I'm really pleased with what we received. The units were delivered to Northern Ireland for a small and very reasonable additional cost and were exceptionally well packaged. It took about 20 minutes to screw the legs on and all the tools were sent. The two units are very slightly different oak colours but they're not being seen side by side so I don't mind. They sit beside a La Redoute Quilda Oak bed frame and look really well. The drawers are easy to open and close, they fit books, notebooks, pens, creams etc but are just a bit to shallow for a Cryoglow LED mask so I've stored it in a basket below. All in all, great service from the customer service team, great product and I will happily buy from Fishe and Lilly again.

28. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

What a wonderfully detailed review—reading how our Wright Oak tables have settled into your bedroom (and how nicely they pair with your bed frame!) absolutely made our week.

We know getting solid furniture over to Northern Ireland can often be a hassle with direct charges from other brands, so we work really hard to keep our offshore delivery fees fair and our packaging tough enough for the crossing. Real oak always carries subtle variations in tone, and we love that you appreciate the natural personality of timber.

Also, utilizing the space underneath for a basket to store your LED mask is top-tier practical styling—we love hearing how our pieces fit into real daily routines!

Thank you so much for trusting our small family business and for leaving such a generous review. We’d be delighted to welcome you back anytime.

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Lovely bedside table and great service

Lovely bedside table and great service

14. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Short, sweet, and made our day—thank you so much!

We put a tremendous amount of care into crafting solid wood pieces that look great in your home and backing them up with straightforward, helpful service. Hearing that we hit the mark on both counts means the world to our small family business.

Thanks again for choosing Fishe & Lilly, and enjoy your new bedside table!

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Lovely oak bedside tables

Bought 2 oak bedside tables, they are great quality, delivered quickly and fairly priced.

24. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,
Straight up: "great quality, quick delivery, fairly priced" is pretty much the highest compliment we could ask for!
We work hard to design solid oak furniture that doesn't carry an inflated price tag, so I'm thrilled to hear your bedside tables hit the spot on every front.
Thanks so much for supporting our independent business—we really appreciate you taking the time to spread the word!
Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

What you hope for from a small creative business.

I was looking for simple, lovely, effective design, of good quality oak. I was prepared to pay a lot but hoped for a reasonable price. The bedside tables I found at fisheandlilly were exactly what I wanted. Delivery was swift and there's nothing to say about packaging, etc. because there were no problems. I'm extremely pleased with my purchase and would recommend anybody to give fisheandlilly a look.

17. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Finding proper solid oak with a clean, simple design—without having to pay eye-watering prices—is pretty much the whole reason we started Fishe & Lilly in the first place!

We put an immense amount of care into keeping our prices fair while using real, quality timber, so hearing that our bedside tables hit the brief on design, craftsmanship, and value means everything to our small team.

Thank you so much for trusting our family business and for recommending us to others. Enjoy your new bedroom setup!

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Ordered two bedside tables

Ordered two bedside tables. I was a bit nervous as there was some previous negative reviews, however the tables arrived on time, they were very well packed and they look great,exactly the same as the picture so I'm very pleased.

7. September 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Taking a punt on a small business after reading a few mixed reviews takes a bit of trust, so hearing that your leap of faith paid off means the absolute world to our team!

We put an awful lot of work into making sure our photography represents our solid wood pieces as faithfully as possible, that our packaging is tough enough to survive transit, and that deliveries hit their mark. Knowing your new bedside tables arrived safe, sound, and looking spot on is music to our ears.

Thank you so much for trusting our family business and for taking the time to share this!

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 4 von 5 Sternen

Colour variations of wood.

F&L dealt with our complaint regarding the colour variation of the wood in a professional manor

Many thanks.

6. September 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Calling our photography deceptive cuts deep, so I want to address this directly. We work exclusively with real timber—solid oak, walnut, and natural wood—not printed veneers or plastic. That means every single piece carries its own unique graining, knots, and natural tones. We shoot our promotional photos in natural light to be as faithful as possible, but real wood will always vary from tree to tree and room to room.

When a piece arrives undamaged and structurally sound, but the natural character or shade of the timber just isn't to your taste, that is a change-of-mind return. Collecting and transporting heavy, solid wood furniture safely back across the UK using specialist couriers costs real money.

We charge a £50 return transport fee so we can keep our retail prices fair for everyone, rather than artificially inflating the price of our furniture to cover return shipping.

That said, we never want a customer feeling stonewalled. If you genuinely believe what you received goes beyond natural timber variation and constitutes an actual defect, drop me an email directly at stephen@fisheandlilly.com with your order number and photos. I’ll review them personally so we can double-check we haven't missed anything on our end.

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 3 von 5 Sternen

Quality very disappointing

I bought two Scandinavian Light Walnut Oslo Bedside Tables . Delivery was good as you could specify a day. But the product is poor quality. One leg was broken on one table and the drawer did not close properly on the other. Spoke to various people in customer services - some useless but Stephen was excellent via email and sorted out a refund. The company makes out they are a small family run operation but this is not the case.

15. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Stephen here—thank you for taking the time to share your review, though reading about a broken leg and a misaligned drawer is a proper disappointment.

Getting solid furniture safely to your door is the baseline, so hearing that the quality missed the mark and that some of our phone comms felt unhelpful is something we take very seriously. I’m glad I was able to step in on email to get your refund sorted quickly for you without further runaround.

Where I do want to gently set the record straight is on our backstory: we really are a small, UK-based family business! My wife and I named the company after what we call each other, and we run things day-to-day out of our own office alongside a very small team. Hearing that it felt impersonal or corporate tells me we dropped the ball on customer care before I stepped in, and that’s on us to fix.

Thank you for your patience while we got the refund processed, and I’m sorry the Oslo tables let you down.

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Fantastic customer service and quality products!

Fishe and Lilly’s customer service was excellent! They were very understanding and accommodating of an exchange order and made sure that this was arranged promptly and communicated very thoroughly by Stephen. I’m really happy with my Norway Oak table; the product is high quality and looks great in my living room! Would highly recommend this company :)

3. September 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Stephen here—thank you so much for the lovely review and the shout-out!

Exchanges can sometimes feel like a chore, so making sure we swapped things over quickly and kept you in the loop every step of the way is just how we like to run things. The Norway Oak collection is a real favorite of ours, and knowing the table has settled into its new home in your living room makes the effort entirely worth it.

Thank you so much for trusting our small family business and for taking the time to recommend us. Enjoy your new table!

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Walnut bedside cabinets

Ordered two bedside cabinets-very happy with the packaging, and also the design and colour of the cabinets, but sadly one was damaged. Customer service was great, and a replacement was promptly sorted out. Now they both look great in our newly decorated bedroom!

9. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Having a brand new piece arrive with damage is always a proper buzzkill—especially when you're putting the finishing touches on a newly decorated bedroom—so I'm really glad our team stepped up and sorted out a replacement for you without any fuss.

Transit mishaps happen, but making sure you end up with two perfect tables in your room is just how we run things. Hearing that they both look great in your new space now is fantastic news.

Thank you so much for your patience, for backing our small family business, and for taking the time to share your experience!

Warmly,

Stephen

Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

I recently purchased two bedside tables…

I recently purchased two bedside tables from here having never used them before. I asked AI to recommend bedside tables based on a refresh of my bedroom and the ones that were recommended were from Fishe and Lilly. I absolutely love them and they have a real quality look and feel to them and were great value for money. I only had to attach the legs which was easy. Will definitely be buying from here again.

25. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Turns out the algorithms actually have great taste!

We’re thrilled that your first order with us hit the mark across the board. Designing solid pieces that look special, feel built to last, and take all of two minutes to put together is the exact standard we hold ourselves to every day.

Thank you so much for taking a punt on us for your bedroom refresh and for backing our business. We look forward to helping you out with the next piece whenever you're ready!

Warmly,

Stephen

Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Very pleased with my bedside tables

Very pleased with my bedside tables , there was a slight mismatch of colour but resolved by customer services . Would definitely purchase from here again . Lovely design and quality .

31. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Natural wood will occasionally have a mind of its own when it comes to tone, but making sure you end up with a pair that looks right in your space is just how we run things.

I’m delighted the team looked after you and that you're so pleased with the quality and design of your new bedside tables. Thank you for backing our small family business—we’ll be right here whenever you're ready for the next piece!

Warmly,

Stephen

Co-founder, Fishe & Lilly

Bewertet mit 1 von 5 Sternen

Will take your money, not ship, then ignore you

Order placed 17th August for 48 hour delivery, to this day the DPD tracking link says with seller. Multiple contact attempts always result in 'we'll check and get back to you'.

At this point, just admit you don't have it/can't fulfill the order and give me my money back.

Ridiculous.

17. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi Daniel,

Straight up: waiting on a delivery while a tracking link sits frozen is infuriating, and being told "we'll check and get back to you" without a real update just makes it worse. That’s bad form on our part, and I’m sorry.

Looking into order #32266, a couple of things happened here. The order came through on August 27th—just before the long August Bank Holiday weekend. Because of the bank holiday closure, DPD hit a backlog at the depot, which delayed the initial tracking scans. That’s outside our warehouse, but our support team still should have given you clear facts instead of non-committal answers.

The good news: your parcel is officially out of limbo. DPD has updated the tracking (ref: 15502909400218) and your order is scheduled for delivery today.

If there are any issues with the drop-off today, please drop me a line directly at stephen@fisheandlilly.com and I’ll step in personally.

Warmly,
Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Great furniture

Excellent furniture! They were very clear with their communication and the packaging was very thorough. No issues when they arrived and only a few legs to attach which was easily done. Would highly recommend if you want some proper wooden pieces!

5. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

Clear comms, thorough packaging, proper wood, and just a few legs to attach—that’s the exact standard we try to hit every single time.

We build our furniture out of real timber so it lasts, and we pack it carefully so it arrives ready to go without any hassle. Hearing that the whole process went smoothly for you means everything to our small team.

Thanks so much for supporting our business and for sharing such a great recommendation!

Warmly,

Stephen
Co-founder, Fishe & Lilly

Bewertet mit 3 von 5 Sternen

Decent quality, sketchy company background

Purchased a TV stand from them about 2 years ago. It's solid, looks great, and has lasted well so far. Delivery went smoothly, and only limited assembly (installing shelves and doors) was required.

The only thing that puts me off this brand is that they are essentially just an upmarket dropshipper. The "husband and wife team" mentioned on the about page do not, in fact, exist. This is per the owner's own admission in various industry blogs/interviews.

I wish the brand was more upfront about this. For one, I dislike the inauthenticity, and the enthusiasm to lie to customers in order to portray a certain brand image makes me trust the brand less. How can I be sure that the products are ethically sourced if you won't even tell me who owns the company?

1. September 2025
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

First off, I’m thrilled to hear your TV stand is still standing strong, looking great, and doing its job two years on. That’s what we build them for.

Now, onto the plot twist: I can assure you, my wife and I very much exist!

Reading that we’re a fictional front created by an "upmarket dropshipper" was a bit surreal, but I want to set the record straight directly. Fishe & Lilly isn't a marketing gimmick—it’s what my wife and I call each other. We are a real UK-based husband-and-wife team, we own and run this business, and every piece of furniture we sell is built through close, direct relationships with our manufacturing partners, not pulled off a dropshipping catalog.

I’m genuinely baffled (and a bit curious) about which blog or interview claimed we were fictional, because it certainly didn't come from me. We pride ourselves on complete transparency, ethical sourcing, and building solid furniture for real homes.

I’d genuinely love to see the article you’re referring to and clear this up with you personally. Please drop me a line directly at stephen@fisheandlilly.com—I'll get back to you ASAP!

Warmly,

Stephen
Co-founder, Fishe & Lilly

Bewertet mit 5 von 5 Sternen

Wright Oak Bedsides

We ordered two of the Wright Oak Bedside Tables, and they are spot on. Really lovely and a good size, I would recommend.

5. August 2026
Bewertung ohne vorherige Einladung
fisheandlilly.com-Logo

Antwort von fisheandlilly.com

Hi there,

"Spot on" is exactly what we were aiming for when we designed the Wright bedside table—thank you so much!

We spent a lot of time getting those proportions right—making sure it had that warm solid oak grain and drawers deep enough to actually hold things, without overpowering the space. Hearing that a pair of them are sitting happily in your bedroom means the world to our small team.

Thanks so much for recommending us and for supporting our family business!

Warmly,

Stephen

Co-founder, Fishe & Lilly

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr