I ordered the Scandinavian Walnut Oslo Console to use as a dressing table. It came perfectly packaged and well protected, two days later. All I had to do was assemble the legs which was really easy. I... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I ordered the Scandinavian Walnut Oslo Console to use as a dressing table. It came perfectly packaged and well protected, two days later. All I had to do was assemble the legs which was really easy. I... Mehr ansehen
Unternehmen hat geantwortet
I ordered two Scandinavian Walnut Oslo bedside tables. Ultimately I'm happy with the products which suit the room well. However, there was a big difference between the way they were packaged, with one... Mehr ansehen
Unternehmen hat geantwortet
I bought a console table/dressing table from Fishe and Lilly. The table is beautiful, so nicely put together made of quality materials. The delivery was quick and the instructions to put the table tog... Mehr ansehen
Unternehmen hat geantwortet
I ordered within time window for next day delivery and 2 days later, the courier hasn’t even got the package, so I have cancelled. When I spoke to them, they blamed the courier.
Unternehmen hat geantwortet
Fishe and Lilly was created in 2021 to provide stylish and high quality furniture to families like ours who wanted to create a unique looking home. We’re a family business run by the two heads of our household. My wife calls me Fishe, and I call her Lilly.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 60 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great furniture (Oslo walnut range), prompt and efficient delivery and great response from customer services to queries.

Antwort von fisheandlilly.com
Purchased a dark wood console/dressing table. Arrived promptly, packaged well, great quality, reasonable price. Faultless service. Thank you

Antwort von fisheandlilly.com
Nice furniture and prompt delivery, however my TV unit arrived scuffed and struggling to get in touch with customer service!

Antwort von fisheandlilly.com
The Wright Oak Bedside Tables arrived in good time and I was impressed by the very sturdy packaging. The only thing I had to do was to screw the legs on, which was very easy. The bedside tables are as described, true to colour and look great.

Antwort von fisheandlilly.com
Unfortunately I wouldn’t order from here again. In both products received they had weird ‘extras’ packed inside - firstly a dead lizard which I know can’t be helped probably, and in the second packaging, some sort of tracking device battery. When it comes to the bedside tables I purchased, one had quite a few chips in the wood and was missing all 4 legs and the other had a chip and came with a wonky leg.
Customer service weren’t particularly helpful and just kept communicating the same thing and seemed like AI or a robot was doing the communication. I still haven’t received the missing legs or the very small 20% refund compensation that was offered. Overall, the experience wasn’t worth my time or money which is a shame as I had had my eye on these bedside tables for a few months and chose to go with these instead of another retailer.

Antwort von fisheandlilly.com
We ordered 2 Wright Oak Bedside Tables and I'm really pleased with what we received. The units were delivered to Northern Ireland for a small and very reasonable additional cost and were exceptionally well packaged. It took about 20 minutes to screw the legs on and all the tools were sent. The two units are very slightly different oak colours but they're not being seen side by side so I don't mind. They sit beside a La Redoute Quilda Oak bed frame and look really well. The drawers are easy to open and close, they fit books, notebooks, pens, creams etc but are just a bit to shallow for a Cryoglow LED mask so I've stored it in a basket below. All in all, great service from the customer service team, great product and I will happily buy from Fishe and Lilly again.

Antwort von fisheandlilly.com
Lovely bedside table and great service

Antwort von fisheandlilly.com
Bought 2 oak bedside tables, they are great quality, delivered quickly and fairly priced.

Antwort von fisheandlilly.com
I was looking for simple, lovely, effective design, of good quality oak. I was prepared to pay a lot but hoped for a reasonable price. The bedside tables I found at fisheandlilly were exactly what I wanted. Delivery was swift and there's nothing to say about packaging, etc. because there were no problems. I'm extremely pleased with my purchase and would recommend anybody to give fisheandlilly a look.

Antwort von fisheandlilly.com
Ordered two bedside tables. I was a bit nervous as there was some previous negative reviews, however the tables arrived on time, they were very well packed and they look great,exactly the same as the picture so I'm very pleased.

Antwort von fisheandlilly.com
F&L dealt with our complaint regarding the colour variation of the wood in a professional manor
Many thanks.

Antwort von fisheandlilly.com
I bought two Scandinavian Light Walnut Oslo Bedside Tables . Delivery was good as you could specify a day. But the product is poor quality. One leg was broken on one table and the drawer did not close properly on the other. Spoke to various people in customer services - some useless but Stephen was excellent via email and sorted out a refund. The company makes out they are a small family run operation but this is not the case.

Antwort von fisheandlilly.com
Fishe and Lilly’s customer service was excellent! They were very understanding and accommodating of an exchange order and made sure that this was arranged promptly and communicated very thoroughly by Stephen. I’m really happy with my Norway Oak table; the product is high quality and looks great in my living room! Would highly recommend this company :)

Antwort von fisheandlilly.com
Ordered two bedside cabinets-very happy with the packaging, and also the design and colour of the cabinets, but sadly one was damaged. Customer service was great, and a replacement was promptly sorted out. Now they both look great in our newly decorated bedroom!

Antwort von fisheandlilly.com
I recently purchased two bedside tables from here having never used them before. I asked AI to recommend bedside tables based on a refresh of my bedroom and the ones that were recommended were from Fishe and Lilly. I absolutely love them and they have a real quality look and feel to them and were great value for money. I only had to attach the legs which was easy. Will definitely be buying from here again.

Antwort von fisheandlilly.com
Very pleased with my bedside tables , there was a slight mismatch of colour but resolved by customer services . Would definitely purchase from here again . Lovely design and quality .

Antwort von fisheandlilly.com
Order placed 17th August for 48 hour delivery, to this day the DPD tracking link says with seller. Multiple contact attempts always result in 'we'll check and get back to you'.
At this point, just admit you don't have it/can't fulfill the order and give me my money back.
Ridiculous.

Antwort von fisheandlilly.com
Excellent furniture! They were very clear with their communication and the packaging was very thorough. No issues when they arrived and only a few legs to attach which was easily done. Would highly recommend if you want some proper wooden pieces!

Antwort von fisheandlilly.com
Purchased a TV stand from them about 2 years ago. It's solid, looks great, and has lasted well so far. Delivery went smoothly, and only limited assembly (installing shelves and doors) was required.
The only thing that puts me off this brand is that they are essentially just an upmarket dropshipper. The "husband and wife team" mentioned on the about page do not, in fact, exist. This is per the owner's own admission in various industry blogs/interviews.
I wish the brand was more upfront about this. For one, I dislike the inauthenticity, and the enthusiasm to lie to customers in order to portray a certain brand image makes me trust the brand less. How can I be sure that the products are ethically sourced if you won't even tell me who owns the company?

Antwort von fisheandlilly.com
We ordered two of the Wright Oak Bedside Tables, and they are spot on. Really lovely and a good size, I would recommend.

Antwort von fisheandlilly.com
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