I am a return purchaser and over the years I have been dealing with Fishpond the service give has been excellent. I've never had an issue. One minor matter that probably could be improved is the pac... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I presum,e the book was "the enigma of reason" it arrived very quickly ...from where i am not sure as it had NO paper account! . I believe things are pretty chaotic , amazon is apparently d... Mehr ansehen
Fishpond is my go to website for Groceries! When I discovered Fishpond had a Pantry section I scrawled thru 78 pages of grocery items and was surprised at the extensive range and the exception... Mehr ansehen
I bought a book with a 3-5 day delivery from fishpond. they never sent a confirmation email to me. They did however take money from me. And to add insult to injury they processe... Mehr ansehen
Unternehmensdetails
Über Fishpond.co.nz
Vom Unternehmen geschrieben
We’re a friendly and hard-working team with a passion for selling great products online. Since 2004, we’ve been delivering an exceptional shopping experience to customers worldwide, offering a vast selection of books, music, and movies at competitive prices.
At Fishpond, we believe in making online shopping better - one great product at a time. Whether you’re looking for your next favourite book, album, or movie, we’ve got you covered!
Visit us at Fishpond.co.nz and start exploring today!
With over two decades of e-commerce expertise, we have built a trusted platform that connects shoppers with high-quality products from reliable suppliers around the globe. Our goal is simple: to make online shopping easy, affordable, and enjoyable for everyone.
Fishpond operates internationally, with dedicated websites serving customers across multiple countries. We have strategically placed warehouses in New Zealand, Australia, the United Kingdom, and the United States, allowing us to efficiently store, process, and ship orders with speed and reliability.
What we offer:
- Books – A diverse collection ranging from bestsellers to niche titles, catering to all interests
- Music – A broad selection of albums and genres, from timeless classics to the latest hits
- Movies – An extensive catalogue of films and TV shows for every taste
At Fishpond, we believe in making online shopping better - one great product at a time. Whether you’re looking for your next favourite book, album, or movie, we’ve got you covered!
Visit us at Fishpond.co.nz and start exploring today!
Kontaktinformationen
Australien
- fishpond.co.nz
3,7
Akzeptabel
4703 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Items taking a month to arrive is a…
Items taking a month to arrive is a joke. And I had one item re ordered when It should have already been delivered.
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Fishpond.co.nz
Hi Jimmy,
We are sorry to hear that your order hasn't arrived yet.
Please let us know the order number so we can get that sorted for you straight away and find out what has not gone according to plan.
Our Customer Experience team will then contact you directly.
Kind regards,
Catherine
I am still waiting for my parcel that…
I am still waiting for my parcel that is long overdue, I have been in touch with our mail services, and it appears that the parcel is still at Fishpond warehouse. Over the past few days, I had to make a number of phone calls to try and established where the parcel is, and I have no idea. regads Malcolm
18. März 2025
Antwort von Fishpond.co.nz
Hello there,
That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Our Customer Experience team will contact you directly to resolve this matter for you.
Please accept our apologies for any inconvenience caused.
Kind regards,
Catherine
They have great prices for books and…
They have great prices for books and offer worldwide free shipping, no subscription or anything like that required. Amazing service with tracking all the way to your door.
They do take a bit to send out preorder items but for the price it's worth the wait.
14. Februar 2025
Bewertung ohne vorherige Einladung
Great service
18. März 2025
Amazing book at an amazing price
Amazing book at an amazing price, kept well informed re its delivery
18. März 2025
Excellent system
Excellent system, great for tracking and notifications. Great list of products and subject matters. Your prices are also well below most of the retail outlets. This is why I started going to Fishpond first when looking for books, music, et al. Cheers!.
18. März 2025
Great customer service
My order took over 8 weeks to arrive which was very frustrating. HOWEVER the customer service I received was outstanding! Thank you for being so great with things that are out of your control.
23. Februar 2025
What a frustrating experience
What a frustrating experience! I followed up with them on a later delivery the tracking info said a courier label had been added but it was sorting in their processing depot for two weeks. Fishpond said it was a delay on NZ Post's part, NZ Post said they hadn't picked it up so asked Fishpond to get in touch with them. But Fishpond just ignored my request and came back offering to find a replacement. Meaning they knew they lost it but no apology even when they could tell how frustrating I was finding this lack of customer service. I've requested a full refund - will never buy from them again. I would advise the same unless you don't care whet your parcel arrives and you enjoy pointless conversations which go around in circles.
16. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fishpond.co.nz
Hi Erica,
That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
Please let us know the order number so we can get that sorted for you straight away and find out what has not gone according to plan.
Our Customer Experience team will then contact you directly.
Kind regards,
Catherine
The time in which I received the books…
The time in which I received the books was fast. Books were packaged safely and carefully. Your rang of booms is exceptional
20. Februar 2025
Great products ,great service
20. Februar 2025
John & Lisa's Kitchen cookbook speedy delivery.
Delivery was speedy and arrived in a neatly packaged cardboard box to the John & Lisa's Kitchen cookbook with recipes from the Saturday Morning Kitchen TV show I loved. And much cheaper than all the other online prices for this book.
19. Februar 2025
Reliable and straightforward.
Always a simple, straightforward transaction. Reliable.
18. Februar 2025
An impressive range of books often at…
An impressive range of books often at the lowest comparative pricing, sturdy packaging is used, delivery has occasionally been faster than the estimated due date even when sourced from international suppliers. Excellent customer service all round, thank you.
19. Februar 2025
Communication was good
Communication was good, was delivered in quoted time. The only issue I had is that the packaging had stuck to the book, but was able to be peeled off without damaging the book. It would have been a 5 otherwise
19. Februar 2025
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