Fishpond.co.nz Bewertungen 

I've ordered several books over the past few months that showed as being in stock. After waiting for over a month, I'm told that the books are out of stock.
In most places its illegal to sell stock when you know there's no stock.
Refunds are fairly quick, but the books still show as being available online AFTER getting a refund.

Great service and if the book is unable to be sourced you are informed. I would like to see a faster turn around in return of funds if a text cannot be sourced.

An efficient service with great communication on order progress

My book came within the tiimeframe. In excellent condition. I was so grateful.

took longer to receive than i expected but it got here in the end

Just seemed to take a long time to get here but pleased to have it.

Very happy with the delivery of my little book. 121 Tips for Better Bridge by Paul Mendelson is a brilliant book for any bridge player.

Real easy to deal with. I will be back. Cheers

So easy to order online and the book arrived pretty fast after payment made. I was kept informed on delivery.

Book arrived in good time and well wrapped.

Super fast, efficient and informative service.

It’s a shame there’s not a zero star option. 7 weeks for delivery??? Gotta be some sorta joke, much like the “tracking information” was. I was honestly shocked it even arrived. I will never use fishpond again, I’d rather pay the extra few dollars and get a book from a reputable website that delivers with haste.

Very prompt confirmation of order and delivery

I would give 0 stars if I could, I ordered a series of books back on the 1st of April and was told the estimated date of arrival was between April 25 and May 2, I emailed on around the 23rd of April enquiring what was happening because other than the order acknowledgement I was left in the dark, I got a response from “Jiva” telling me it was on its way from UK and it’s still within the timeframe given in the order acknowledgement, cool, I emailed again around the 6th of May asking where it was because it was now past the date of which I was given and there was nothing sent to me to say about it being behind or what was happening, got a response from a “Jiva” again saying that it arrived from UK to NZ and once it arrived to their fulfilment centre it would be sent the same day, hadn’t heard a thing so emailed on the 15th and said that I was extremely frustrated because it was confirmed to be in NZ by “Jiva” and yet still nothing, no books, no email communication. I got an email back from Margie saying that it has not been dispatched and they asked if I wanted to wait or wanted a refund, I replied and asked if it was actually in NZ to which the reply was no, it was not in NZ, well over a month since ordering… I opted for a refund in the end and still waiting for the money to clear. Would not order from them if you really wanted books in a hurry, would’ve saved me time to book my own flight to the UK to get these books myself.

Great service , fast and reliable as always ! Will definitely be back - thank you

NO NEED FOR IMPROVEMENTS WORKs JUST GREAT AS..WITH THANKs Merv..

Books haven't arrived yet. Good service.

I always receive excellent service from Fishpond: they keep me up to date with where my purchase is and they always arrive intact, well packaged and in a timely fashion.