I am a return purchaser and over the years I have been dealing with Fishpond the service give has been excellent. I've never had an issue. One minor matter that probably could be improved is the pac... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I presum,e the book was "the enigma of reason" it arrived very quickly ...from where i am not sure as it had NO paper account! . I believe things are pretty chaotic , amazon is apparently d... Mehr ansehen
Fishpond is my go to website for Groceries! When I discovered Fishpond had a Pantry section I scrawled thru 78 pages of grocery items and was surprised at the extensive range and the exception... Mehr ansehen
I bought a book with a 3-5 day delivery from fishpond. they never sent a confirmation email to me. They did however take money from me. I am now over a month out, and no book. I... Mehr ansehen
Unternehmensdetails
Über Fishpond.co.nz
Vom Unternehmen geschrieben
We’re a friendly and hard-working team with a passion for selling great products online. Since 2004, we’ve been delivering an exceptional shopping experience to customers worldwide, offering a vast selection of books, music, and movies at competitive prices.
At Fishpond, we believe in making online shopping better - one great product at a time. Whether you’re looking for your next favourite book, album, or movie, we’ve got you covered!
Visit us at Fishpond.co.nz and start exploring today!
With over two decades of e-commerce expertise, we have built a trusted platform that connects shoppers with high-quality products from reliable suppliers around the globe. Our goal is simple: to make online shopping easy, affordable, and enjoyable for everyone.
Fishpond operates internationally, with dedicated websites serving customers across multiple countries. We have strategically placed warehouses in New Zealand, Australia, the United Kingdom, and the United States, allowing us to efficiently store, process, and ship orders with speed and reliability.
What we offer:
- Books – A diverse collection ranging from bestsellers to niche titles, catering to all interests
- Music – A broad selection of albums and genres, from timeless classics to the latest hits
- Movies – An extensive catalogue of films and TV shows for every taste
At Fishpond, we believe in making online shopping better - one great product at a time. Whether you’re looking for your next favourite book, album, or movie, we’ve got you covered!
Visit us at Fishpond.co.nz and start exploring today!
Kontaktinformationen
Australien
- fishpond.co.nz
3,7
Akzeptabel
4703 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Books and cds take too long to…
Books and cds take too long to arrive,or suppliers do not have items in stock.
30. April 2025
Antwort von Fishpond.co.nz
Hi Christopher,
Thank you for your feedback. We’re sorry to hear about the delays and issues you’ve experienced.
We are not on real-time with our suppliers, and sometimes, unexpected issues can occur. We understand this can be frustrating and appreciate you taking the time to let us know.
We've identified a part of our process that needs improvement and are currently working on resolving it.
If you have any further questions or need assistance, feel free to reach out.
Kind regards,
Catherine
All four books were delivered late
All four books were delivered late, three didnt matter but one of those ended up being a very belated birthday gift. Not happy.
23. April 2025
Antwort von Fishpond.co.nz
Hi Nicola,
Thank you for your feedback, and we're sorry to hear about the delay.
We understand how disappointing it must have been, especially with one of the books meant as a birthday gift. We apologise for not meeting expectations on this occasion.
We have identified an area in our process that we can improve, we are working to fix this shortly.
If you have any more questions or need further assistance, feel free to reach out.
Kind regards,
Catherine
Had an update to say book temp…
Had an update to say book temp unavailable, but then very few updates after that. Went silent
28. April 2025
Antwort von Fishpond.co.nz
Hi Simon,
Thanks for your order of Salt to the Sea. According to the tracking information, your parcel was delivered on 30 April 2025.
We're sorry to hear you haven’t received it and will be in touch shortly to gather more details and help resolve this for you.
Kind regards,
Catherine
Easy
The book I wished to purchase was available at a reasonable price and with prompt delivery.
29. April 2025
Usually get the book ordered
Usually get the book ordered, delivered right to the door.
When a title unavailable, refund promptly given. Thank you.
28. April 2025
Ordered book came within the time frame…
Ordered book came within the time frame allocated, and to have the ability to track was great!
24. April 2025
Very fast and efficient service.
23. April 2025
Great site to buy
Has a huge catalog, has better prices better than other sites and they provide great service
23. April 2025
Service is great
Service is great, I buy a lot of CD’s but I think it’s due to the couriers that many cases get broken.
23. April 2025
Quick delivery.
23. April 2025
The book arrived in good condition
The book arrived in good condition. It just takes some time to get to New Zealand. That's the only negative thing.
22. April 2025
I ordered a copy of a Rabbi looks at…
I ordered a copy of a Rabbi looks at the afterlife months ago
I received an empty package.I sent several emails with no response and noreplacement copy.I have been a customer for years.I am very disappointed.Genevieve Smith
5. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fishpond.co.nz
Hi Genevieve,
Thank you for your feedback, and we’re truly sorry for the frustration you experienced. We understand how disappointing this must have been. Initially, the order number provided didn’t match our records, which delayed our ability to assist. However, we were able to locate the correct order and have since issued a full refund.
We appreciate your patience and your loyalty as a long-time customer. If there’s anything more we can do to assist, please don’t hesitate to reach out.
Kind regards,
Catherine
ordered an LP a month ago
ordered an LP a month ago, checked tracking to see it is being ordered and wont be sent out until May
Do not sell things that are not in stock.
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Fishpond.co.nz
Hi there,
That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right.
We have sent you a message to get the order information and our Customer Experience team will then contact you directly to resolve this matter for you.
Please accept our apologies for any inconvenience caused.
Kind regards,
Catherine
Quick help with a faulty delivery
I ordered three copies of 'Grief is the Thing with Feathers' but the parcel wasn't well sealed and only contained one copy upon delivery. I contacted Fishpond and they arrange for two more copies to be sent to me immediately. Wonderful service!
4. März 2025
Bewertung ohne vorherige Einladung
Excellent communication and service
Excellent communication and service. Item competitively priced.
13. Februar 2025
Bewertung ohne vorherige Einladung
Fishpond offers great service and quick…
Fishpond offers great service and quick follow up when necessary.
16. April 2025
Bewertung ohne vorherige Einladung
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