Flightoworld 

SCAM 100 percent
They lure you in with prices that are way cheaper than any competitor. These prices are without any baggage allowance or meals. They will prompt you to pay with debit card. Once they have your funds they email to say you have been placed in a cue.
When you ask about luggage and meals they will tell you that your ticket is non refundable and will charge you double your initial amount.
If they have issued the tickets and you paid via debit card you will not receive a refund and your bank will not issue a chargeback.

When you speak with them their operators will use vividly western names but once prompted they revealed that they are Indians calling from an Indian call centre.

Scam
You have been warned

For verification I have saved the chat and emails between myself and flightoworld along with WhatsApp messages

Zoya been excellent customer service

David John was very helpful and patient

Made a booking, then receive phone call saying flight price is a super saver price so no hold luggage but can upgrade to get luggage. Only going away for a couple of days so hand luggage is fine. They keep phoning everyday saying waiting on cancellations as there's no seats available at our price. Still advertising my flights online but telling me none available unless I upgrade to economy, Emerites don't do super saver only economy and it includes hold luggage. Got money back today, I will not be using this company again and advise others not to

Some of the staff is very professional and helpful. They guide me clearly for meal and seat selection.

Booking through David was incredibly straightforward. The interface is intuitive, and I appreciate the transparent breakdown of prices. Very Good Vustomer service, Happy to refer to my friends

The overall experience was very easy. Jenny Smith was helpful and polite. Very happy with the service I received.

This was one of the worst booking experiences I’ve ever had and raised so many red flags that I’ve now had to go through my credit card company to dispute the payment as fraud.
They lure you in with “cheap” flights, but what they don’t make clear is that there’s no luggage included. After I paid, I was told I’d receive my tickets within 48 hours, yet I was given no airline booking reference and no real proof that anything had actually been booked.
Then came the upselling. I was told I needed to pay over £1,000 extra to “upgrade” just so I could have luggage. They claimed these were “restricted” or “super saver” tickets and said I couldn’t add baggage directly with the airline. When I questioned this, the man actually said, “Mam, I wouldn’t lie to you, are you calling me a liar?”
I rang the airline myself to check this, the airline confirmed I could add luggage and even worse, they couldn’t even find a booking in my name.
While I still had no tickets, Flightoworld then messaged me on WhatsApp asking for my family’s passport numbers, expiry dates, and nationalities. No confirmed tickets. No airline reference. And they want full passport details? Absolutely not!!!
They also tried to charge extra just to add middle names, something that was never mentioned or requested during booking.
The 48 hours passed… and surprise — no tickets!
After several calls asking to speak to a manager, I was repeatedly told “someone will call you back within 30 minutes.” No one ever did. In the end, I had to refuse to get off the phone before a manager finally came on.
When I finally spoke to Alex, the manager, and requested a refund (because the service I paid for hadn’t been delivered in the time-frame promised), he said refunds are “a long process” and kept pushing “alternative options” instead. When I stood firm and said I wanted a refund and I am happy to wait. I was told I needed to put in writing that I wanted to cancel, which felt like an attempt to make it look like this was my choice! Not their failure to issue the tickets as promised.
The whole experience was exhausting, stressful, time consuming and deeply concerning.

Avoid this company AT ALL COSTS, all the good reviews are false and if I could rate zero stars I would. DO NOT BOOK THIS COMPANY. Fraudsters and scammers!!!

Good costumer service

Paid for tickets and not received yet told I'm on a waiting list unless I pay more this was not stated in the booking now they have my money and I don't have a ticket no refund offered just told if I pay more they can confirm. Seems like a pattern looking at other reviews they provide a price then call you to tell you no baggage is included even though the ticket is sold with baggage and then try to sell you a more expensive ticket but didn't work with me as I don't need baggage so was told my ticket is subject to availability and it's not available? And I'm on a waiting list so I need to wait until the day of flight but no refund offered no ticket issued and the airline have said they have no record of this booking or this company 😒

Very lovely women on the phone checking everything is in order

After I made the initial booking online. David John a customer service agent saw there was a issue with the baggage allowance on the booking so phoned me and sorted the issue out quickly. David was helpful, polite and very knowledgeable.

The whole thing is a total scam from start to finish. Promised e-ticket in 48 hours. At 72 rang up trying to get more money out of us which we refused. Just informed us that they are unable to issue the tickets as the quoted charge was a "soft charge". I had already contacted Thai Airways who told me that the bookings never existed on their system. Their purported head office is in a block of flats. The whole scam is run out of a call centre in India.I think if you check the reviews that they are generating themselves. I would give them 0 stars if possible. I have already complained to the relevant authorities. They also keep rebranding by slightly changing their trading name. This is a long running scam.

Had all my enquires answered and sorted can’t recommend enough thank you to Abraham as well for guiding me through it all

The agent Brock Tony was very helpful and my refund was process as well. Thank you

Abraham was really good

ery helpful gd customers service by…
Very helpful gd customers service by Mohamed very helpful

Excellent service