Flightoworld 

The staff were a great help ordained my booking and reserved my seat as I am 6ft2 needed extra leg room. Thankyou for your help

Avoid with a passion, found these On a comparison website selling cheap tickets to Dubai £850 return from Newcastle flying with emirates… emirates says on there website that all economy tickets come with 30kg luggage as standard… no mention that you have to pay extra for luggage however the next day flightworld rang me up and said the tickets were for no baggage and it would cost and extra £670 for baggage and if I cancelled tickets they would be non refundable…. After reading reviews it seems like this is common practice from this company, don’t make the same mistake and avoid I just hope the tickets are legit and we actually get accepted at boarding

Booked a retirement ticket with British Airways through Flight World.

Received a call from their agent to pay extra for Luggage a it didn't included Luggage (which was not me robbed earlier). We asked them to issue the ticket but it's been third day that we have not received the ticket. They are a scam. Please avoid using them.

I found the agent, Abraham very attentive to my needs. He answered all my questions fully and set my mind at ease. He responded to both my verbal and written queries promptly. He was helpful and friendly.

I paid for a reservation with this so called company - was asked to pay another £1,035 to include luggage and amenities, which was rubbish.
It should have been clearly stated that this was only a seat fare, with no inclusion of luggage and amenities.

Brad and Darren (not their real names as they are from the Indian scam call centre) are very unprofessional, incompetent of answering basic questions, and just very idiotic all round.

Please DO NOT book here, as they will take your hard-earned money for their little scam business.

SCAMMERS - AVOID at all costs

Worst experience ever booking with them, i went through a search engine and booked 4 flights to Mauritius at 714 pp, received my booking confirmation confirming i will received my e-tickets within 48hrs.
I got a call within 24hrs of booking advising the booking i have made is only basic, doesn't include luggage, tickets are subject to availability and would be placed on a wait list and also the booking is non refundable. In order to secure my booking i had to pay an additional 630 pp.
With numerous back a forth, i sent a heavy email advising if i didn't receive the e-tickets within 48hr i am entitled to a full refund as they are not providing the service i was promised.
Received a call back 10 mins before 48hrs were up still saying i have no tickets and i will be placed on a wait list, i did not accept this what so ever and they finally agreed to a full refund.
STAY AWAY THEY LURE YOU IN WITH A CHEAP PRICE KNOWING NO TICKETS ARE AVAILABLE AND YOU WILL BE FORCED TO UPGRADE.
Email as follows for anyone that has experienced the same
Hello,

On 16 January 2026, I booked four flights to Mauritius at a cost of £714 per person (total £2,854.24), paid in full by credit card.

At 15:49, I received your Booking Confirmation email stating clearly:
“This is not your E-ticket; we will be emailing you within the following 48 hours.”

Within 24 hours, I was contacted by telephone and informed that:

* My booking was a basic ticket “subject to availability”, and

* The tickets included no checked luggage, and

* If E-tickets were not issued, I would be placed on a waiting list unless I upgraded to a “standard” ticket at an additional cost of £630 per person.

At no point during the booking process was it disclosed that:

* The booking was provisional or subject to availability, or

* That failure to upgrade would result in placement on a waiting list

This is not the service I agreed to or paid for.

I have repeatedly requested a full refund, which has been refused despite my request being made within 24 hours. I was incorrectly informed that the 24-hour period applies only to the same calendar day, which is neither reasonable nor adequately disclosed.

After numerous communication back and forth with yourselves nothing has been resolved and still waiting for a call back.

FORMAL NOTICE

If I do not receive four valid E-tickets by 15:49 on Sunday, 18 January 2026 for the exact tickets I purchased, you will be deemed to have failed to provide the contracted service.

In that event, I require:

1. Immediate cancellation of the booking, and

2. A full refund of £2,854.24 to the original credit card.

Should this not be processed without delay, I will:

* Initiate a chargeback with my credit card provider on the grounds of misrepresentation and failure to supply services, and

* Issue a Letter Before Claim and pursue further legal action without further notice.
*
I expect your written confirmation as a matter of urgency.

Couldn’t give me my price and flight I paid for wanted more money these are just company’s who get your money then go to the company and ask best to go direct! Won’t use again!!!

I flew a many time but first time someone from the third person connect with me and gave me all the details with confirmation and make me hassle free her name is 'radhika Sharma'.
I appreciate that.

Thank you for calling and making my journey hassle free.

Jennie smith was very helpful getting discounted seats

Their customer service is really good and they listen to their customer’s queries and take measures to actually help them. Jennifer really helped me out a lot with my flight booking

Jennifer was very helpful getting us what we needed, was very patient with us when making decisions. She explained everything clearly and answered all our questions.

Very good service

I had a very bad experience booking my flight tickets through Flightoworld. I booked my tickets for an amount of £1,747.16 and then they call me that they were not able to confirm my tickets until I accept taking baggage with us. At the end, they made paid an extra of £989.83 to book my tickets with luggage. Now we are taking a trip of 6 days only with (25 kg + 7 kg per passenger, 128 KG of baggage allowance), and rocketing my flight tickets total to £2,736.99. I’m very disappointed with the booking process and consider FlightoWorld as a scammer.

David John he is Verry helpful and Knows how to deal with the Customers with polite and Knows how to find a good solutions for the Customers who in needed.

Like all your service with me as your costumer

Matin is friendly and sorted the best way to get the tickets

Excellent customer service received from Jenny today from Quater Airways
Jenny is very efficient kind considerate & very helpful
Many thanks for contacting me today
Kindest Regadds
Dena

Mr Ganesh
Helped me Mr Ram with a problem I had with my luggage allowance. Ganesh sent a good couple of hours to helping me with problem.
He was very professional and considerate and listened to what I wanted. He managed to sort out my problem and I cannot thank him enough for the hard work he did doing so. Would highly recommend Ganesh and this team for helping me with this situation. Thank you

Rea’s the small print … it’s a strange was of working but they were super helpful when I got through

I called to book a ticket… they picked up phone after 40 minutes but it’s not a problem but the guy whom I spoke to he was rude … not helpful at all…. Sound was like he is disturbed