Foodler Bewertungen 2 114

TrustScore 2.5 von 5

2,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and res... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pre... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Take-away-Service
  2. Lebensmittelanbieter

Informationen, die aus verschiedenen externen Quellen stammen

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Kontaktinformationen

2,5

Mangelhaft

TrustScore 2.5 von 5

2114 Bewertungen

5 Sterne
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1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Delivery Issue

The only complaint I have is when the delivery man tells me that there is no need of me going down to the front door to receive my order. He also he says I can just buzz him in and he can come to my apartment. This makes me feel very uneasy. This is not the first time that this delivery man has said this to me. I will not be ordering from Andreas again.

18. September 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The food is currently 1 hour late

The food is currently 1 hour late. I called the place I ordered from and was told, " I am very busy the food is on its way".

17. September 2017
Bewertung ohne vorherige Einladung
Foodler-Logo

Antwort von Foodler

Hello Chris,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 3 von 5 Sternen

I have used this food delivery a few …

I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order when picking up from the restaurant to verify it is correct and acceptable. I have had incorrect orders and also cold (freezing) food delivered that should have been hot.

16. September 2017
Bewertung ohne vorherige Einladung
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Antwort von Foodler

Hello Stephanie,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 3 von 5 Sternen

Service is a great concept

Service is a great concept, but drivers don't follow directions given (regardless of restaurant), food is generally cold upon arrival and takes a very long time when you 'upgrade' to Dashed delivery.

11. September 2017
Bewertung ohne vorherige Einladung
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Antwort von Foodler

Hello Jillian,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 3 von 5 Sternen

I sometimes have issues with the food delivery

I sometimes have issues with the restaurants I order through on Foodler. I waited 2 hours for a pizza last week. Restaurant likes to blame Foodler, Foodler blames the Restaurant.

11. September 2017
Bewertung ohne vorherige Einladung
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Antwort von Foodler

Hello Corie C,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 1 von 5 Sternen

i got all my food exceot instead of …

i got all my food exceot instead of getting the marco polo noodles all i recieved was fried noodles.

9. September 2017
Bewertung ohne vorherige Einladung
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Antwort von Foodler

Hello Garrett,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 1 von 5 Sternen

Foodler needs to take Thai Cafe off …

Foodler needs to take Thai Cafe off their list in Providence, worst experience ever, 2 hours and the food has not arrived and the person on the phone tells me this is a very normal occurrence

7. September 2017
Bewertung ohne vorherige Einladung
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Antwort von Foodler

Hello Annamalai ,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 3 von 5 Sternen

Not as good as it could be...

The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and restaurants seem to be leaving. The drivers are always pleasant and I am a busy working mother so we have been using Foodler far too often.

6. September 2017
Bewertung ohne vorherige Einladung
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Antwort von Foodler

Hello Erica,

I'm so sorry to hear about your recent experience. Our support team has reached out to you by email. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 1 von 5 Sternen

Driver called me three times

Driver called me three times. Two of them, to tell me that he was not here. Third time, he made me walk to his car. Thank you for the inconvenience. I'm not sure why I gave you my money. Plenty of other services do this way better.

6. September 2017
Bewertung ohne vorherige Einladung
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Antwort von Foodler

Hello,

I'm so sorry to hear about your recent experience. Our support team has reached out to you by email. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 3 von 5 Sternen

Meh..

I used this site all the time for delivery.. but since they are getting rid of their rewards system... theres nothing left that makes them any different from other sites.. so I'm probably not going to be using them anymore

4. September 2017
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Great until hair in the food!!

Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pretty disappointing because we were hungry.

4. September 2017
Bewertung ohne vorherige Einladung
Foodler-Logo

Antwort von Foodler

Hello Jill,

I'm so sorry to hear about your recent experience. Our support team has reached out to you by email. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 1 von 5 Sternen

They delivered my food after two hours …

They delivered my food after two hours LATE! After several attempts to call them to locate my food. After the 9th call they had the nerve to ask me if I still wanted the food I already paid for?!! I ordered my food at 2:37PM and received my food at 4:47. Horrible service, Never again. The manager also called didn't even apologize and yelled at me and said my kids should of came outside to pick up their food??!!! that why I'm paying a delivery fee and tip?? Horrible service and incompetent workers starting off with management.

1. September 2017
Bewertung ohne vorherige Einladung
Foodler-Logo

Antwort von Foodler

Hello Marilyn,

I'm so sorry to hear about your recent experience. Our support team has reached out to you by email. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Bewertet mit 5 von 5 Sternen

Foodler has more restaurants listed …

Foodler has more restaurants listed than any other service in my area. It has some of the best restaurants in town. Thanks Foodler for making my life easier. The tracking app really makes it easy to know when the driver will be at your home. Great Tool.

1. September 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't use your foodler bucks!!!

Ordered food from T. Anthony's around 1:20am for some late night munchies. I had ordered previously from a different restaurant and had gotten food poisoning. I recieved some foodler bucks for compensation, I had also had some foodler bucks from previous orders with that being said I ordered my food from T. Anthony's with foodler bucks and was going to pay the difference in cash. My order said it was to be delivered around 1:35am. I walked to the store to grab a soda to enjoy with my meal around 1:24am, thinking I had plenty of time for my order to be delivered because the store was a 5 minute walk from my apartment. Needless to say I was on my way back from the store, literally seen the delivery driver pull up and not once call my phone or inform that my food had arrived. I ran to the front of my apartment complex to the pay the driver his tip and difference, but they took off before I reached the front of my apartment. I emailed customer support. Will was the guy's name he wasn't any help. I contacted T. Anthony's and was told the delivery driver waited as long as he could and that they left my food at the restaurant and waited for me to pick it up. I called the restaurant before walking up there 3 times, no answer of course because the restaurant was closed. I get to T. Anthony's and as I stated when I called it was closed. They wouldn't even refund my foodler bucks. I stopped ordering from Foodler since that day and also T. Anthony's. Uber eats and Grub hub are the way to go

25. August 2017
Bewertung ohne vorherige Einladung
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Antwort von Foodler

Hello Megan,

I'm so sorry to hear about your recent experience. Please contact us at support@foodler.com with your order number so that we can investigate. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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