What a breath of fresh air Frontier are. Ive been buying home insurance for 45 years and this has to be the clearest,easiest, and most comprehensive insurance portal I have ever used. Ive been able to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The policy continued to include my husband who Frontier knew and had acknowledged over a year ago had passed away in July 2025. I had been told to change any details that were in blue and incorrect... Mehr ansehen
Unternehmen hat geantwortet
I have had reason to ask for advice via email on this policy. The response was rapid and helpful. I was then able to modify my policy online in a matter of moments (they did take some higher premium,... Mehr ansehen
Really simple and doesn't feel like I am being caught out - such a bonus to be able to add on our large outbuilding in an affordable way. The online help was also really good and answered my questions... Mehr ansehen
Unternehmensdetails
- Versicherungsagentur
- auch in
- Fahrradversicherung
- Geräteversicherung
- Haushaltsversicherung
- Vermieter-Versicherung
Vom Unternehmen geschrieben
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Vom Unternehmen geschrieben
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Kontaktinformationen
1st Floor 5 St Helen’s Place, EC3A 6AB , London, Vereinigtes Königreich
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
4,6
Hervorragend
15 603 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Far too many changes required after the…
Far too many changes required after the already long-winded quote process
20. September 2026
Antwort von Frontier Home Insurance
Dear Shashi,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you found the quote process long-winded and felt that too many changes were required.
We appreciate that there are a number of questions to complete; however, the information requested is necessary to ensure we have an accurate understanding of you, your property and the cover required. A valid policy is based on the accuracy of the information provided, so it is important that all details are completed correctly.
We aim to make our online quote process as straightforward as possible while ensuring we collect the information needed to provide appropriate cover.
If you need any assistance with your quote or have any questions, please get in touch with us via Live Chat or email, and one of our team will be more than happy to assist you.
We appreciate your feedback and will ensure your comments are passed on to the relevant team.
Kind regards
Cover Team
Easy set up
Easy set up, but all insurance companies are great at taking money: it's making claim that shows how good they really are, and fingers crossed I'll never find out
20. September 2026
It was easy to buy house insurance
19. September 2026
Cheapest quote
Cheapest quote. But it us all online based, impossible to talk to a person.
Have had a policy for 2nd year now, so can not say how good are they at handling claims
15. September 2026
Antwort von Frontier Home Insurance
Dear GK Nagi,
Thank you for taking the time to leave your review and for choosing to insure with us for a second year. We’re pleased to hear that you found our premium competitive.
As an online insurance provider, we do not operate a general call centre, which helps us keep our operating costs lower and allows us to offer competitive premiums. However, this does not mean you are unable to speak with a person. Our experienced customer support agents are available via Live Chat and email and are always happy to answer any questions or provide assistance when needed.
In the unfortunate event that you need to make a claim, our professional claims team will be there to guide you through the process. Once your claim has been submitted, it will be reviewed and handled by the claims team, who will keep you informed of the next steps and provide support throughout the claims journey.
We hope you continue to have a positive experience with us, and thank you again for choosing to renew your cover for another year. If you ever need any assistance, please do not hesitate to contact us via Live Chat or email.
Kind regards
Cover Team
Need
Need to show all additional payment extras in the beginning when were filling out form and make your payment section easier. Shouldnt demand customers make an account during payment process quite worrying.
18. September 2026
Antwort von Frontier Home Insurance
Dear RH,
Thank you for taking the time to share your feedback with us.
We’re sorry to hear that you experienced difficulties with the payment section. Our online portal is designed to be user friendly and straightforward, and we’re sorry that this was not your experience.
Please note any additional extras selected during the quote process are displayed along with the associated cost, allowing you to review both your chosen cover and the total price before completing your purchase.
As you came to us through a comparison site, creating an account is an important part of completing the purchase. This allows us to securely set you up on our system and provides access to your policy, documents and online services once your cover is in place.
We have also contacted you separately by email regarding the concerns raised in your review; however, we have not received a response.
We appreciate your feedback and will take your comments on board as we continue to improve our customer experience.
Kind regards
Cover Team
Long time customer
Very simple and straight forward to check policy before renewal and great price
18. September 2026
Quick to renew
18. September 2026
Easy peasy site so far,
Easy peasy site so far,
Price went down after information was put in!
18. September 2026
Home insurance set up Not quite sure why it went up from £335…
Not quite sure why it went up from £335 Quoted to £357 paid
17. September 2026
Antwort von Frontier Home Insurance
Dear John Staples,
Thank you for taking the time to leave your feedback. We completely understand why you wanted some clarification around the difference between the original quote and the final price.
After receiving your original quote, some changes were made to the details and cover selected. Each time a change is made, the quote is recalculated based on the updated information. This means the price can increase, decrease or sometimes remain the same.
The updated price is always displayed online before you proceed, giving you the opportunity to review everything before confirming your purchase.
We hope this helps explain the difference in price. If you have any questions or would like us to go through anything with you, please feel free to contact us via Live Chat or email. Our team will be more than happy to help.
Kind regards
Cover Team
Very easy and helpful instructions.
17. September 2026
Price made my experience great
16. September 2026
Super easy to use
16. September 2026
I didn't like it's all offline
I didn't like it's all offline. Some of the questions are a little confusing and it would be nice to get to be able to talk to someone to clarify things. Because once I'm signed up, I'm going to be signed up for years. I have been with Aviva for over 10 yrs. Obviously I am hoping a claim will be much simpler, should I have to do that!
16. September 2026
Antwort von Frontier Home Insurance
Dear Chief Chilli,
Thank you for taking the time to share your feedback and for choosing to insure with us. We completely understand that when taking out a new policy, especially after being with your previous insurer for over 10 years, you may want some reassurance and the opportunity to ask questions.
Although we are an online insurance provider and do not operate a general call centre, you can still speak with our friendly customer support team. Our agents are real people and are available via Live Chat and email to answer any questions, explain anything you are unsure about and guide you through the process.
We appreciate that some insurance questions can sometimes seem confusing. As a valid policy is based on the accuracy of the information provided, we would always encourage you to get in touch if you are unsure about anything, and we will be more than happy to help.
Hopefully you will never need to make a claim, but in the unfortunate event that you do, our professional claims team will be there to support you, explain the next steps and guide you through the claims process.
We hope you have a positive experience with us for many years to come, and if you ever need any help, please feel free to contact us via Live Chat or email. We’ll be happy to assist.
Kind regards
Cover Team
I only need Contents insurance
I only need Contents insurance as the building is insured through the owners as a group.
I think you’re giving me the wrong insurance.
16. September 2026
Antwort von Frontier Home Insurance
Dear William Currie,
Thank you for taking the time to leave your review. We’re sorry to hear there was some confusion regarding the cover on your policy.
Your original quote was for Buildings cover rather than Contents cover. However, the policy was subsequently updated by removing Buildings cover and adding Contents cover, so the policy is now for Contents cover only.
We aim to make managing your policy as straightforward as possible, which is why changes can easily be made online. We also do not charge administration fees for making changes; you simply pay any difference in premium or receive a refund if one is due.
We have contacted you separately by email to clarify the cover and provide further assistance, but unfortunately we have not yet received a response.
If you have any further questions or need any assistance, please reply to our email and we will be more than happy to help.
Kind regards
Cover Team
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