Gadget Salvation Bewertungen 178

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I traded in an older ASUS laptop as I wanted to downsize to a 2-in-1 form factor. I chose Gadget Salvation because they offered cash and slightly more than what Best Buy was offering in a gift card.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy, quick and accurate. I had a Macbook 2016 with a failing hard drive. I was told by Apple that it was an issue with the logic board, my warranty had just expired so the repair was ridiculously exp... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Highly recommend Gadget Salvation! I had been dragging around an old laptop for years from apartment to apartment because I didn't know how to dispose of it. I got a quick and easy quote, was able to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The website is very easy to use. I didn't know what the model number of laptop computer was, but the site has step by step instructions that helps you find it easily. Once your item is received and te... Mehr ansehen

Unternehmensdetails

  1. Handy-Recycling und Entsperrservice
  2. Internetdienstanbieter

Vom Unternehmen geschrieben

We buy and sell used laptops, cell phones, tables and more electronics. Get an instant quote online, ship your device to us and get paid via check, PayPal, Google Wallet or Chase Quickpay.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

178 Bewertungen

5 Sterne
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1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great Service

Had en easy process getting what was initially quoted and had help from the customer service instantly!

21. Jänner 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

BEWARE! SCAM

These people are a scam and try to rip you off. I sent them my laptop which was purchased a month ago BRAND NEW and I erased the entire software and all the passwords. The value amount showed $598 but when I paid $16 in packaging to ship it to them they sent me an email saying it was worth $0 and claimed that there was a password on it and it wasn’t brand new. Not only that but they only communicate with you through text message or chat which they never responded to. So I texted them and they were extremely unprofessional and tried to argue with me. If I don’t get my device back from them, there will be legal action!

20. Jänner 2020
Bewertung ohne vorherige Einladung
Gadget Salvation-Logo

Antwort von Gadget Salvation

Clare, thank you for taking the time to share your feelings about using the service. Unfortunately, this laptop has arrived with a BIOS lock and it looks like you were unable to provide it so that it could have been removed. Without the password, the only way we can fix the issue is by replacing the entire board, therefore, "Defective Motherboard" deduction applies in this case.
Since the motherboard is by far the most expensive component, BIOS lock drastically lowers laptop's reselling value, and that is why it resulted in a $100 revised offer.

We apologize for your experience and appreciate your feedback. Should you need guidance in removing the password yourself, please do not hesitate to email, we'd be happy to assist you with this. (Just a quick note: to access BIOS in a Lenovo laptop, please press F1 right after powering the laptop on.)

As per your request, the laptop is on the way back to you to the address below, free of charge, tracking #1ZA65Y204293838397, and it should reach you in a few business days.

Clare Wells
9239 Amberglen Blvd Apt 6210
Austin TX 78729

The GS Team
www.gadgetsalvation.com

Bewertet mit 5 von 5 Sternen

Seamless

Amazingly easy process, simple steps, and i got my money in two days after they received the product.

5. Dezember 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience

Great experience. Completely automated system for getting a quote and receiving a shipping label. Fast payment upon receipt and inspection. I’ll definitely sell to them again in the future. Thanks!

23. August 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I just sold my laptop to Gadget…

I just sold my laptop to Gadget Salvation. Very smooth and professional service. They also paid very promptly within 1 day after receiving the laptop. There is no risk as they pay shipping both ways.
I would use them again in the future.

9. Mai 2019
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Used Gadget Salvation to sell a laptop…

Used Gadget Salvation to sell a laptop and avoid all the problems of meeting with people and probably being scammed. They ended up giving me $50 less than the quoted price claiming battery use and minor wear (although my computer wasn't damaged). I didn't really want to fight about that, since I would have to pay that money had they shipped it back, so I just agreed. They were pretty quick to send my money, though (I used Chase).
Overall, it wasn't too bad.

22. April 2019
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Total bait and Switch

Was quoted $107 and they got back to me and only offered $12. Same feeling you get when you have that shady mechanic trying to get more out of you. Would not recommend. I should also note that the condition of my item in my opinion is not what is described by Gadget Salvation because that was not the condition when I sent it to them. I’m not a computer genius but I know what a unresponsive keyboard is. I wanted to make that clear since they commented on my review. Doesn’t really change anything that they replied to my review. Still questionable actions by them.

24. Dezember 2018
Bewertung ohne vorherige Einladung
Gadget Salvation-Logo

Antwort von Gadget Salvation

Matt, we are sorry to hear you feel this way about your transaction. The reason why your laptop was counter offered $12 is its condition after the evaluation:

2014 Toshiba Satellite Radius P55W

- Compromised motherboard: has damaged keyboard connector port
- Air bubbles under the display touch digitizer
- Missing multiple screws.

The keyboard was completely unresponsive, due to the broken port, and the touchscreen was faulty as well, this are major issues, as the motherboard will need to be repaired and the screen replaced (both expensive parts). It also seems that your laptop was attempted to be repaired, yet, online you stated your laptop was in good cosmetic condition and fully functional, that's why you received a quote of $107. Had you selected the issues your laptop had, the website would gave given an accurate quote. We understand that sometimes is hard to detect certain issues, such an unresponsive keyboard, but issues such a defective display (your screen shows visible cosmetic flaws) or screws are missing on the bottom case, are issues that need to be certainly stated in order to get an accurate quote.

In any case, we acknowledge that a small percentage of users will misrepresent the condition of their devices. Our business model takes this in consideration, that's why we offer free returns. We do want your complete satisfaction, and if we cannot offer a fair price for your device, there's no reason why you should be held responsible for the return shipping cost. So as per our free returns policy, your laptop is being sent back to you at no cost.

Once again, we are sorry the transaction didn't go as you expected. We would also would appreciate any further feedback that could help us improve our website calculator and/or our services. Please do let us know if there's anything we can do for you.

Bewertet mit 1 von 5 Sternen

They may hate you if you ask for a return

I tried to trade in my Mac, and I was okay with the results of the report. I however was not okay with the condition I received my computer back in. There was now a crack on my charger and 2 gashes on the computer. That is just not right.

24. Oktober 2018
Bewertung ohne vorherige Einladung
Gadget Salvation-Logo

Antwort von Gadget Salvation

Hello Anthony,

We are sorry that your computer was damaged during shipping, every package is insured so please contact us so we can arrange reimbursement. I've gone through our communication history with our team and I cannot see any chat or email between you and our team, I'd like to get your feedback about this matter to find out what's the reason you posted this title on this review. We stand behind our free return policy, as we have sent your device back at no cost to you.
Please contact us so we can arrange reimbursement for your damaged package.

Bewertet mit 4 von 5 Sternen

Got paid within a few weeks.

Everything seems to have worked out smoothly. Went to website, printed shipping label, packaged, sent and a few weeks later I had the money. I didn't get as much as I had hoped but it was a laptop with no power cord, pretty old, and no password. Better than nothing as it was just sitting in garage collecting dust.

I highly recommend this site. Seems to be on the up-and-up.

13. September 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would recommend!

3+ year old laptop that worked, but had cosmetic damage. Sent me a free shipping label, and instantly received my quoted price upon inspection! Would definitely recmmend!

17. Mai 2018
Bewertung ohne vorherige Einladung
Gadget Salvation-Logo

Antwort von Gadget Salvation

Glad you are happy with the transaction, Rachel. Thanks for the feedback!

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