I have placed several orders with Gardening Direct since hearing about them from Spring onwards this year. The products purchased have all arrived, well packaged (apart from a clumsy courier driver).... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered and paid ahead of time for sweet peas and petunias. When the order came it was only petunias and no explanation about sweet peas so phoned up to be nonchalantly told that they had sold out... Mehr ansehen
I ordered Aubrieta Katie Mix plugs on the 5/9/26 and they arrived on the 11/9/26. That is what I call quick delivery. The plant plugs were in excellent condition. They were planted out on the 18/9/2... Mehr ansehen
Unternehmen hat geantwortet
When our order first arrived I believe it was with delivery co that made it arrive so late. It took time but new delivery arrived very good. All plants growing well on our balcony.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Kontaktinformationen
Vereinigtes Königreich
- gardeningdirect.co.uk
4,2
Gut
25 265 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your greenery arrived so quickly and met your expectations for great quality. Thank you for taking the time to share your wonderful experience with us.
Kind regards,
Gardening Direct Customer Service
Wallflowers. Plants arrived when expected and in…
Plants arrived when expected and in good condition.
29. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your items reached you on schedule and in wonderful shape. Thank you so much for taking the time to share your positive feedback with us!
Kind regards,
Gardening Direct Customer Service
Easy to order and pay for
Easy to order and pay for. Plants all arrived in excellent condition, very nicely packed so no damage to them. Very good price too and look forward to spring when they all come into bloom. Very happy with this transaction.
22. September 2026
Antwort von Gardening Direct
Hello,
We are delighted to hear that your ordering experience was smooth and that your plants arrived safely in fantastic condition. Thank you for your kind feedback, and we hope you thoroughly enjoy watching them bloom when springtime arrives!
Kind regards,
Gardening Direct Customer Service
Use this Company for most of my plants…
Use this Company for most of my plants for the garden and they have a great selection and in great condition,the reason for not 5 Stars is I feel the delivery at times seems to be an issue and does need their attention for the future.
29. September 2026
Antwort von Gardening Direct
Hello,
We are glad you enjoyed our wide variety of healthy garden greenery. Thank you for your review and for being a loyal customer. We appreciate your constructive feedback regarding shipping delays and are currently working with our logistics partners to improve our transport times for your future orders.
Kind regards,
Gardening Direct Customer Service
good quality plants at a good price…
good quality plants at a good price doing well now we,ve had rain
28. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your plants were of great quality and value, and that they are thriving now after the recent rainfall. Thank you very much for sharing your wonderful feedback with us!
Kind regards,
Gardening Direct Customer Service
Very happy arrived in good condition…
Very happy arrived in good condition ready to plant out
29. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your items arrived healthy, safe, and ready for your garden! Thank you very much for taking the time to share your delightful experience with us.
Kind regards,
Gardening Direct Customer Service
Came as expected
Came as expected, well packed and doing well now they are planted in the garden
29. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your order arrived as expected and was safely packaged. It is wonderful to know your new additions are thriving now that they have been settled into the garden. Thank you for taking the time to share your positive feedback!
Kind regards,
Gardening Direct Customer Service
first class service
first class service from a company that cares for its customers and provides them with a great product.
21. September 2026
Antwort von Gardening Direct
Hello,
We are so delighted to hear that you experienced exceptional service from our team and are happy with your wonderful purchase. Thank you so much for taking the time to share your lovely feedback with us!
Kind regards,
Gardening Direct Customer Service
Bulbs arrived when said
Bulbs arrived when said . All perfect as always. Thank you
28. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your bulbs arrived right on schedule and that everything was in perfect order! We truly appreciate your continued support and kind feedback.
Kind regards,
Gardening Direct Customer Service
More almost dead plants
More almost dead plants - slightly different this time as they were delivered on time, so must have been sent in that condition! Won't be wasting my money with them again.
28. September 2026
Antwort von Gardening Direct
Hello,
We are deeply sorry to hear about the poor condition of the plants you received. We completely understand your disappointment, especially since they arrived promptly. Your feedback has been noted, and we will be reviewing this with our team to ensure better quality control moving forward.
Please contact us at cs@gardeningdirect.co.uk with the subject Trustpilot Review and your order number so we can help resolve your issue.
Kind regards,
Gardening Direct Customer Service
Feel cheated
The offer on the pansies was buy one get one free and I never received the free pack
28. September 2026
Antwort von Gardening Direct
Hello,
Thank you for your feedback. We regret that your missing promotional items were not included. Any offers are redeemed using an offer code. If this was not used at the time of placing your order then the free item would not register on the system.
If you believe you did use the offer code but are still missing the free item then please contact us at cs@gardeningdirect.co.uk with the subject Trustpilot Review and your order number so we can help resolve your issue.
Kind regards,
Gardening Direct Customer Service
Packed in strong boxes
Packed in strong boxes. All plants in excellent condition .Decent size healthy plants. Very happy.
28. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your order arrived safely in sturdy packaging and that you are delighted with the size and health of your new plants. Thank you for taking the time to share your wonderful feedback with us!
Kind regards,
Gardening Direct Customer Service
ive always been happy with the service…
ive always been happy with the service you provide
25. September 2026
Antwort von Gardening Direct
Hello,
We are so delighted to hear that you have consistently experienced wonderful service with us. Thank you very much for your continued support and positive feedback!
Kind regards,
Gardening Direct Customer Service
Plants arrived in excellent condition
Plants arrived in excellent condition, as promised
23. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your items reached you in wonderful shape as promised! We truly appreciate you taking the time to share your positive feedback with us.
Kind regards,
Gardening Direct Customer Service
Delivery prompt after order made Plants…
Delivery prompt after order made Plants in good health
25. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your order arrived promptly and that your new plants are in great health! Thank you very much for taking the time to share your positive feedback with us.
Kind regards,
Gardening Direct Customer Service
Plants were packaged well and arrived…
Plants were packaged well and arrived moist and looking healthy. They are all planted out now and beginning to enjoy putting their roots down and showing signs of growth
25. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your order arrived safely, well-hydrated, and in good health. It is wonderful to know that your plants are settling in nicely and already showing promising new growth!
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Good quality service and plants
My plants were delivered promptly and were in good condition though a little squashed. They soon revived and now look splendid in my hanging baskets.
18. September 2026
Antwort von Gardening Direct
Hello,
We are so pleased to hear that your prompt delivery arrived safely and that your plants revived quickly. It is wonderful to know they are now thriving and looking fantastic in your hanging baskets!
Kind regards,
Gardening Direct Customer Service
Antwort von Gardening Direct
Hello,
We thank you for sharing your feedback. We are reviewing our packaging process to help our foliage travel better.
Kind regards,
Gardening Direct Customer Service
Overall very happy.
First time ordering and was very happy with everything. I chose a 'lucky dip' pack and was very happy with the selection. The plants arrived individually packaged and in great condition.
My only issue is a lot of items are out of stock on the website but other than that, I've no complaints and will definitely be ordering from the site again.
25. September 2026
Antwort von Gardening Direct
Hello,
Thank you so much for your wonderful feedback. We are thrilled to hear that your first experience with us went so well and that your mystery bundle arrived safely and in great shape.
We appreciate your note regarding our current inventory levels. Popular varieties can sell out quickly, but we are constantly working to restock our selection so you have even more choices for your next order. It is fantastic to know you plan to shop with us again, and we look forward to sending you more healthy greenery soon.
Kind regards,
Gardening Direct Customer Service
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.