Account & TRADFI frozen for 19 days – only generic replies, zero transparency (1233 USD) Review text: Gate.io has frozen my Spot and TRADFI accounts (UID 13469988) for 19 days... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Account & TRADFI frozen for 19 days – only generic replies, zero transparency (1233 USD) Review text: Gate.io has frozen my Spot and TRADFI accounts (UID 13469988) for 19 days... Mehr ansehen
Unternehmen hat geantwortet
We are hosting two websites for nearly 20 years with gate.com and we are very satisfied with their exceptional overall service. During this period we needed only once serious support (namely a datab... Mehr ansehen
It is not fair, that gate.com does not send verification codes anymore to login to their trading platform. The support was not able to give access after 4 days. I assume that this is due to low liqui... Mehr ansehen
Unternehmen hat geantwortet
Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am als... Mehr ansehen
Established in 2013, Gate is one of the world's pioneering cryptocurrency exchanges, serving over 50 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 4,400 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets. As of January 6, 2026, the overall reserve coverage ratio increased from 124% to 125%, with total reserves reaching $9.478 billion, well above the industry safety benchmark of 100%. The reserves support nearly 500 different types of user assets.
Panama City, Panama
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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At first the service rather is taken good care in fast and enthusiastic, about rewards and bonus until now I don't have receive anyone as your ad. And then about trade bot service doesn't have neutral function for clients use while the market in sideway to reduce risks of loses.

Antwort von Gate Exchange
This is not just a small mistake, it is a serious issue. My liquidation price was 172, but Gate.io liquidated my position at 195.34 – completely unfair and unacceptable. This is not the first time it happens, and if the platform cannot protect its users, it cannot be trusted. If Gate.io does not fix these problems transparently, I will share my experience across social media and crypto communities. Customers deserve honesty, fairness, and real protection

Antwort von Gate Exchange
Di gate semua mudah, trading lebih gampang, bertransaksi menggunakan p2p juga lebih mudah dan cepat
A very good experience for this platform, very easy to understand, suitable for beginners
I didn't do anything, so I gave me account risk control. It was really rubbish that I couldn't even participate in the activity.

Antwort von Gate Exchange
Gate.io (Gate.com) Blackmail and extortion out of thin air.
I've transferred my BCD to Gate.io after BCD fork was done. They did not ask me to verify my identity before deposit and after. However 15/08/25 i've tried to request withdrawal of BCD (for a memory), because now they cost nothing and delisted from Gate.io (gate.com), so they have requested to me to pass verification procedure. This guys, who reply to tickets look like stupid or robot like. They do not answer to the specific questions and provide copy past script of ready answer. I have figured out that this Fraudulent organization required to pass verification process through some kind of third party entity named "Jumio". They want to force customer to allow this unknown private (commercial) entity "Jumio" to use your private information. Nobody know who are this guys and how do they use your private in the future. Maybe they open accounts with your name to another exchanges or services or just sell your documents on black market. Nobody gives 100% warranty. We all know about leaks of private data (scans of ID, selfie, etc) from different online platforms such as Coinbase, Ledger, FTX Japan, Digitex, Fractal ID etc. I have asked about security of my data and about corporation info of Gate.io and Jumio, owners, physical and registered address, jurisdiction, etc. There are NO answer. So mysterious and suspicious people who are hiding from another side of internet somewhere behind Panama offshore are required from you to open all your private info for them. At the same time, they hide behind the screen of KYC and AML, supposedly for the safety and protection of your funds. But how will these charlatans establish that the person who made the deposit and the person who requests the withdrawal are the same person, if they did not require identity verification when making the deposit? They do not answer this question and ignore it, because there is no sound logic in this. Any person with docs may pass such stupid verification, even dog or cat with id, but not necessarily the person who has deposited crypto. They have no purpose to check this at all, their purpose is to lure out your documents with false and hypocritical assurances of care for you.Why such wild checks if I told them that I don't want anything more to do with them and just want to get back control of my BCD. These bastards, despite the fact that the coin is worth nothing, on top of that set a commission of 208 BCD out of my 425, i.e. almost 50%. But why do these scammers need these devalued coins? It's good that they were BCD, it would be much worse if they got hold of BTC or ETH. TAKE CARE OF YOUR FUNDS, DO NOT TRUST THEM TO BEAUTIFULLY LUCKY AND SMILING SCAMMERS IN WHITE COLLARS.
P.S. Please see their response below.
It clearly demonstrates the fact that by holding your funds hostage, like extortionists, they demonstrate their superiority over you and complete disrespect for you as a person. They do not even read your appeals to them! Instead of real involvement in the problem that has arisen, here, as everywhere, they give an answer in the form of a pre-prepared template-formula, which does not give clear answers on the merits, but contains generalized watery phrases and formulations without logical explanations of their actions and often, as in this case, do not correspond at all to the problems raised in the review. This is a classic pattern of actions of scammers and financial swindlers who try to pass themselves off as a reliable business for as long as possible. A service that respects its users, people, will not act like this. Rest assured, if your funds ever end up with them (Gate.io Exchange), they will come up with a lot of reasons not to give them to you.
Also, be careful with positive reviews that may be left by people interested in the service (discussed by the company).
Human psychology is designed in such a way that when everything is fine with a person, he will not waste time in vain on reviews about someone or something. Only real trouble motivates people to take action.
They even change their reply twice, so have to keep the copy:)
They wrote:
"To ensure safe trading environment, KYC verification is required to access certain platform features. This process helps prevent fraud, money laundering, extortion and other illegal activities. We also want to emphasize that we have no intention of withholding your assets."
It looks pretty cute when:
The extortionists claim that this is how they fight extortion, keep my funds for themselves and assure that they don't need them.
It's strange, but gate.io didn't tell me that my devalued funds are related to terrorism or extortion. Unless they themselves got hold of them and are now terrorizing me as extortionists.
KYC&AML don't protect users. It is about control

Antwort von Gate Exchange
Gate.com scams in cooperation with Islamic Coin ($ISLM) to manipulate the prices on its exchange. The MarketMaker trades with sellers and buyers are the same person. Its a classical scam to keep to manipulate the markets.

Antwort von Gate Exchange
I've been using Gate.com for years and never once had an issue. They are very professional and will treat you right every time! I plan on being a customer of theirs for many years to come! Thanks Gate.com!
Gate has always served me well and is very reliable in all my web hosting needs. There has rarely been any issue that was not resolved quickly and easily.
Great service at a fair price. Very responsive customer support.
Easy to talk to, fast support, 0 problems in the past, we have been a client for 20 years now. Very happy with their products
I have been a customer of Gate for over 20 years.
Their agents have always been extremely helpful, answering any questions I might have, and solving any difficulties
Somewhat decent service over several years. There was a huge hiccup with email a few years ago but we stayed. Due to a change in business plans we opted to switch recently. Then comes the SCAM. They make it very difficult to cancel the service. Only via phone and they do not allow you to delete your card online unless you put in a new valid card. So we were scammed for a full year of service on one site.
They state it was in our signed agreement...however we signed up years ago so they changed the terms of service. They also stopped notifying when your renewal was coming up AND added where you could not remove your card. We know this because 5 years ago we did drop a site and received dozens of email reminders. We also were able to remove our card to not be billed and chat with customer support to confirm. These options are GONE and so is our money. I would not recommend this service to anyone.

Antwort von Gate Exchange
Terrible customer service. Our company email has been intermittent for two weeks. I have emailed and called them numerous times. They set up two telephone appointments but didn't call. They simply ignore us. No-one needs this aggravation. Choose another company to give your hard earned money to.
Does not deserve one star but had no choice. Billing my company for a domain and some services that were transferred to godaddy in 2009. Only as we started migrating everything from them in 2020 discovered these charges and they have suspended our services for non payment of $85.00 when there should be a credit. We have been with gate since 2008 and paid like clock work and when you talk to these guys one in particular Gorgi they are rude and obnoxious. They claim to be out of Chicago yet any time I had the displeasure of speaking with someone they are in Romania or something not sure. I would not trust this company to treat you fairly and will perform unfair billing practices and ride the line when it comes to ethics.. I could say more but I just left a chat with Gorgi and I am exhausted in dealing with this company I am over it and filing a complaint with the Attorney General in Chicago and with any other governing agency regarding their unfair practices.
02/01/2021 Writing off balance of $ 85.91 and sending this account to collection agency 'RMCB' $ 85.91 Confirmed
10/28/2020 Recurring fee MSSQL Database, argusfsdata 10/28/2020 through 11/27/2020 MSSQL Database $ 18.00 Confirmed
10/28/2020 Recurring fee Exchange Mailbox, MSExchange_mailboxes 10/28/2020 through 11/27/2020 core.intermedia.chargeable.items $ 19.98 Confirmed
10/05/2020 One time payment - Notes: - Reference: FBVQTEKEMRCGTACKYGMY CC# 7614 (Record Payment) $ 225.46
08/28/2009 Payment - Notes: - Reference: OKP4654Q2I3UZP0OK4GL CC# 7753 $ 157.45 Confirmed
08/28/2009 Domain registration fee argusfsus.com .com Domain $ 7.95 Confirmed
08/28/2009 Recurring fee Windows Mach 50, 08/28/2009 through 08/27/2010 $ 149.50 Confirmed
Total Charges: $ 11,627.63
Total Payments/Credits: $ 11,455.81
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