Gate Exchange Bewertungen 108

TrustScore 3 von 5

3,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Account & TRADFI frozen for 19 days – only generic replies, zero transparency (1233 USD) Review text: Gate.io has frozen my Spot and TRADFI accounts (UID 13469988) for 19 days... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We are hosting two websites for nearly 20 years with gate.com and we are very satisfied with their exceptional overall service. During this period we needed only once serious support (namely a datab... Mehr ansehen

Bewertet mit 2 von 5 Sternen

It is not fair, that gate.com does not send verification codes anymore to login to their trading platform. The support was not able to give access after 4 days. I assume that this is due to low liqui... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am als... Mehr ansehen

Unternehmensdetails

  1. Service für Kryptowährung

Vom Unternehmen geschrieben

Established in 2013, Gate is one of the world's pioneering cryptocurrency exchanges, serving over 50 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 4,400 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets. As of January 6, 2026, the overall reserve coverage ratio increased from 124% to 125%, with total reserves reaching $9.478 billion, well above the industry safety benchmark of 100%. The reserves support nearly 500 different types of user assets.


Kontaktinformationen

3,0

Akzeptabel

TrustScore 3 von 5

108 Bewertungen

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Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

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Bewertet mit 5 von 5 Sternen

RacelineCentral Review

Gate.com has been hosting my site for years. They are extremely helpful and the site servers are high speed. No lag or waiting around for pages to load when they serve them. I recommend Gate.com to everyone.

29. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Problems solved quickly and pleasantly.

As happens all too frequently these days the card that I was using for my Gate.com accounts was hacked, As a result my payments were overdue. Gate emailed me and I called them to fix the situation. It was quickly and courteously taken care of. I have been a Gate customer for many years and have always found the to be a pleasure to work with.

30. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid Gate.com at all costs

I was a Gate.com customer for over 20 years (back when they were Hostway). This year, my VPS became corrupted, and technical support was unable to fix the problem. They set-up a new VPS, but it couldn't support the basic version of PHP required by Wordpress.

Gate suggested I go to one of their "sister companies" instead. They refunded me for the original VPS, but they claim I didn't respond to a cancelation request for the second VPS – even though I confirmed the request to agents by phone multiple times.

Over 5 months, I've lost track of the number of hours talking to their support or customer service reps. There are some good people there, but the overall service and experience have been completely abysmal.

22. Dezember 2020
Bewertung ohne vorherige Einladung
Gate Exchange-Logo

Antwort von Gate Exchange

Hello,

Thank you for your review. Please accept our sincere apologies for any inconvenience caused. We will gladly work with you to help resolve the issue. Please reach out to us directly with your account information so we can assist with your request.

Thank you and we hope to hear from you soon.

Bewertet mit 4 von 5 Sternen

Longtime customer....20 years...only 1 real problem

I have been with Gate.com for close to 20 years, when I first joined it was called "Hostsave.com". Earlier this year I ran into a major issue with my domain (nettak.com) as it was not showing up anywhere. I contacted Network Solutions and discovered that the network pathway(s) had been changed. I've owned my domain (nettak.com) for close to 20 years and couldn't figure out what happened. I contacted Gate tech support and was told that a email had gone out to all domain owners explaining the new change. The original technician who answered my question was rather condescending, bordering on rude, crude and socially unacceptable. The next technician was considerably more helpful to me. It still took about 6 weeks to straighten things out, in between Gate and Network Solutions, but it was finally resolved. I only had a personal website and personal email hosting so it wasn't a big issue but it was frustrating to say the least.
While I wasn't too happy with Gate.com during my "downtime", but I never considered changing my domain host. This was the first real problem that I've had with a domain host and hopefully it will be the last.
I have referred a few people to Gate.com before and after my "issue" as I feel that 95% of the time, you do an excellent job. The 5% of poor performance can be attributed to staff and other issues which crop up from time to time.

10. Dezember 2020
Bewertung ohne vorherige Einladung
Gate Exchange-Logo

Antwort von Gate Exchange

Hello Bobby,

Thank you very much for your detailed review. We truly value you as a customer and we do apologize for the negative experience you've had. We can assure you that we always aim to provide premium customer support and do not tolerate unacceptable behavior towards our clients. We will most definitely investigate the experience you've had with one of our support agents and will take necessary action to avoid such situations in the future.

Thank you again for a being a customer of ours and for the referrals - we greatly appreciate it!

The Gate.com Team

Bewertet mit 5 von 5 Sternen

I have used Gate.com twice now

I have used Gate.com twice now. Both times I have been completely satisfied by the service provided.

First of all, I found it easy to upload my website and maintain it.

Second of all, I found their SEO tools useful to tweak and improve my website. I received more visits and improved my ranking in Google.

Third of all, I only had to contact customer service twice because of issues, usually because of little mistakes on my end. Each time I talked to a professional and useful agent.

Fourth of all, I and those that visited my website never found it down. I was pleased with the uptime Gate.com provided me.

Unfortunately, due to personal issues, I have had to stop using Gate.com for my website. But when I am ready to resume a presence on the web with my website, I will come back to Gate.com for their services.

23. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

American Heritage Barn has used Gate.com since we first set up a website for our company. We have found the service to be excellent and as the system becomes updated and even more useful, we have been kept in the loop and have never had interrupted service. We are very pleased with the service and guidance we have received from Gate.com

20. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Password verification

I needed to check the password for one of my accountsq, and customer service was helpful and resolved my problem. Gate is the best, I have been a loyal customer for years.

19. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Once I was directed to Customer Support…

Once I was directed to Customer Support he was able to clear things up with my card info with the experation date was changed. The web site does not allow one to delete the default card data and reinter the information being changed. If you try to add a card it thinks you are duplicating that card and errors out. I now have updated and paid my two fees. Thanks

19. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gate hasn't failed me yet.

Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am also helping other to build their online presence through Gate. The simplicity of it all makes it worth it. The fact that I can call them anytime of the day or night makes them exemplary.

19. November 2020
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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