Their communication with client isint the best. I ordered a wuwa account off of them, the person sending me the account gave me the @gmail.com part but like nothing else. The passwords were there ye... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
To start with I had a bad experience with Genshin Account, as I purchased a Pokémon TCGP account that I could t access. Upon getting in touch with costumer service, I got an email from the owner him... Mehr ansehen
I’ve been purchasing from this website for a while, I like it. However i feel like you should post and let others know when things get sold out, although you gave me a really good deal by offering mor... Mehr ansehen
I was a little worried because I didn't get any notification after 10 hours but I got the account a few hours later, and it's a very good account honestly, rich in resources. And the characters I've g... Mehr ansehen
3,6
Akzeptabel
1001 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 60 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Genshin Account
Hello Clara, thank you for your review. GenshinAccount.com has completed more than 350,000 orders since 2021, and every order is either delivered as listed or corrected when a problem is reported with the order details.
Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.
Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.
GenshinAccount Support
It has everything described.
10. Oktober 2025
YAY SIGEWINNE + navia & nilou signature weapon
I ended up reciving my sigewinne account and i could not be happier. i love sigewinne a lot and now i can have her! the account was AR30 and had navia for my limited 5 star and jean + tighnari. I also had nilou's signature weapon and i was shocked about that! and very greatful. also i got female mc which i do prefer! roughly took 22 hours to get the account. Would buy here again
27. Oktober 2025
Not worth
Not worth, I ended up purchasing another account from some where else with 30 extra can get almost all the URs and a lot more resources
27. Oktober 2025
Antwort von Genshin Account
Hello Lelouch, thank you for your review. GenshinAccount.com has completed more than 350,000 orders since 2021, and every order is either delivered as listed or corrected when a problem is reported with the order details.
Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.
Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.
GenshinAccount Support
Great service for account purchasing!
The email was pretty quick, and account arrived exactly as described! Overall a great experience!
26. Oktober 2025
The service is so bad
The service is so bad, slow response, bad transaction, just want money, the account given is not the same as the purchase but keep justifying it is really disappointing
26. Oktober 2025
Antwort von Genshin Account
Hello Tom, thank you for your review. Each listing states the server, platform and contents of the account, and an account that does not match the listing that was ordered is corrected or replaced. Please note that reviews are sometimes posted on a different product page than the one that was actually ordered, which is why we can only work from the order number.
Please make sure you have written to the correct support address, help@genshinaccount.com, from the same email you used to place the order, and that your message includes the order number. Without those two things we cannot locate an order. Our replies are sent within 24 hours, so please also check your spam and trash folders for anything undelivered.
Rest assured, we strive to make every customer satisfied. If you are not happy with the outcome, email us and we will arrange a replacement account of similar value from our shop.
GenshinAccount Support
i’m a frequent buyer from here always…
i’m a frequent buyer from here always been a fast and easy delivery 100% trustworthy
15. Oktober 2025
Got my order instantly and got exactly…
Got my order instantly and got exactly what I wanted. Will use again.
29. Oktober 2025
It's really a amazing website
It's really a amazing website, I love and trust them a lot! And always got what I wanted, even sometimes a bit more
31. Oktober 2025
You should let others know when an item ,account ,etc is sold out.
I’ve been purchasing from this website for a while, I like it. However i feel like you should post and let others know when things get sold out, although you gave me a really good deal by offering more then expected, I still felt pretty bummed out that what I wanted wasn’t available. I think letting others know when things are sold out is really helpful.They purchase it, expect the item to only find out that item was not really available. This would save buyers some time so they can find other options to purchase in my opinion.
24. Oktober 2025
Exactly what I order
18. Oktober 2025
Good and Fast
21. Oktober 2025
Slow but good quality.
Slow but good quality.
I got what I ordered it took a bit longer than expected but I’m very satisfied!! I plan on buying again despite the wait :3
24. Oktober 2025
not as advertised
24. Oktober 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.