Such a shame one time card all brands and car hire has been removed. Cant filter accommodation board now, only given flights standard many not with bags. Much less choice keep saying temporary paused... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The process was straight forward and encouraging. I love the flexibility of different payment plans and the fact that you're able to see in clear terms the amount of interest you'll pay. I'll definite... Mehr ansehen
Unternehmen hat geantwortet
Absolutely easy to navigate. User Friendly app, Very clear when ti comes to payment, with different polans well explained
Unternehmen hat geantwortet
This app has given us something far more valuable than a way to pay for our trips — it has given us the chance to live in the moment and make memories now. Life is precious, and we never know what... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.
Kontaktinformationen
222 Regent Street, W1B 5TR, London, Vereinigtes Königreich
- +44 20 4587 9437
- support@getvuelo.com
- getvuelo.com
4,4
Hervorragend
581 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
great service
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for sharing this! Really pleased to hear the service hit the mark. Always here whenever you need us. 💜
A Smooth and Stress-Free Experience
I had a great experience with Vuelo from start to finish. The application process was straightforward, communication was clear, and everything was handled professionally. The team was responsive to my questions and kept me informed throughout the process. I really appreciated how efficient and friendly the service was, which made the whole experience stress-free. I would happily recommend Vuelo to anyone looking for a reliable and professional service.
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for sharing this! Wonderful to hear the whole experience felt smooth and stress-free from start to finish, and that the team kept things clear and friendly along the way. Wishing you a fantastic trip ahead. 💜
Declined good credit
Declined me even though I have good credit, tried to contact customer support but nothing, clearly having a good credit score doesn’t matter, Wouldn’t waste ur time
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks for taking the time to share this. Application decisions are based on a dynamic, automated review, and we know a no isn't the answer you were hoping for. We'd like to help with the support side though, so please reach out at support@getvuelo.com and we'll look into it for you. 💜
It was a bit tricky at first
It was a bit tricky to get the card at first, but then I figured it out. After that easy to manage and check payments. Would definitely use them for future holidays
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Love that you stuck with it and got there. Once the card is set up, easy to manage and simple to keep on top of payments is exactly the experience we want, and we will keep making those first steps even smoother. Here's to your future holidays with us. 💜
We utilised Vuelo for a trip to Norway…
We utilised Vuelo for a trip to Norway just before Christmas. It gave a little breathing room for us and is fantastic to spread out the cost of a trip away
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for the lovely review! We're really glad Vuelo helped spread the cost and gave you a bit of breathing room for your Norway trip just before Christmas. That's exactly what we're here for, and we hope it made the whole thing feel a little easier. Here's to more trips ahead 💜
Lately my bookings made with Vuelo…
Lately my bookings made with Vuelo card, get cancelled!
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks for flagging this 💜 We've actually replied to your latest chat with us, so please pop back to us there and we'll work through it together to get it sorted.
Antwort von Vuelo
Thank you so much for the lovely review, it's made our day💜 We're so glad you've had a fantastic experience with us. Happy travels ✈️
Experience única super recomendo…
Experience única super recomendo prático e eficiente
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for the wonderful review! We're delighted to hear you found the experience practical and efficient. Comments like this really make our day. Wishing you fantastic travels ahead 💜
The Future
Very easy service, seamless & a great way to lock in flight prices early before they rise.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for the wonderful review! We're thrilled you found the service easy and seamless, and that locking in your flight prices early worked out so well for you. That's exactly what we love to hear. Wishing you a fantastic trip ahead 💜
very helpful and amazing customer…
very helpful and amazing customer service.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for the kind words! We're really glad you had such a positive experience with our customer service, that means a lot to the team. Wishing you happy travels ahead 💜
It was okay.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for taking the time to leave a review. "Okay" tells us there's room to do better, and we'd love to hear what would have made it great. Email us at support@getvuelo.com anytime and we'll do our best to sort it 💜
DECLINED good credit
Let's be honest they DO decline you if you have good credit but not if you have less than average or poor credit. I can absolutely prove this!! If I had the option to upload evidence I would. So, I know 2 people (they told me about this company) who were approved for vuelo one who has ccjs, defaults multiple missed payments and got a £4k credit limit, the other person has multiple missed payments and defaults and got a £500 credit limit me however have ZERO defaults, no missed payments, no CCJs and I get declined so, I emailed them to appeal this decision whixh they responded saying they do not override decisions as its all automated. So, their system is clearly not good enough as its let's people who cant afford to pay get into more debt but those who have shown they can pay not get it. Its a very unfortunate company as their product is absolutely amazing and I'd love to work with them but this floor puts me off incredibly.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks for taking the time to share this, and it's understandable to feel frustrated when an outcome doesn't feel right, especially when you've worked hard to maintain a strong financial history. We'd genuinely like the chance to look into this properly and talk things through with you in more detail. Please drop us a line at support@getvuelo.com and we'll be happy to help. 💜
decline my credit check although I have…
decline my credit check although I have very good credit score and all kind of credit cards as well don't bother it will affect your credit score .
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
We hear you, and with such a strong credit history it makes sense you expected a different outcome. Offers are reviewed in real time and weigh more than one thing, so income or credit alone never tells the full story. The check we run is only a soft search, so your credit score stays exactly as it is. We have reached out directly to look after this properly. 💜
Terrible customer service
Terrible customer service - I have been trying to amend my booking for a week, due to medical appointment. There ha s been no communication from the Vuelo. I am now looking to cancel the booking and yet again no response from the team. Terrible customer service!
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks for taking the time to share this. Definitely not the experience we want anyone to have. Our records show this was resolved with you via in-app chat shortly before your review, and we'd tried to call too but couldn't get through. If anything still needs sorting, drop us a line at support@getvuelo.com and we'll be happy to help from there. 💜
Great experience
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for the kind words, we're really glad you had a great experience with us! We'll keep working hard to make every trip booked with Vuelo just as smooth.💜
Its easy to book and makes flights…
Its easy to book and makes flights affordable
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you! Making flights easy to book and more affordable is exactly why we're here. We'll keep improving to make it even better for you. 💜
Excellent Customer Service very helpful…
Excellent Customer Service very helpful staff they are commited in delivering excellent service to people. I highly recommend Vuelo to all the consumers out there.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
This really means the world to us, thank you! Our team works hard to deliver the best service possible so hearing this is incredibly rewarding. We really appreciate the recommendation and we're here whenever you need us. 💜
Peace of mind
Thanks to Vuelo I will be able to travel with my kids this summer .
I loved how simple, smooth and easy ,booking our summer holiday has been. It's actually an awesome idea from flights to stay , no stress when booking it. It definetely helps the budget. Happy I found it!
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
This is so wonderful to hear, thank you! We're so happy that Vuelo made booking your summer holiday simple, smooth and stress free, from flights to your stay. Helping families like yours travel on budget is exactly what we're here for.
We hope you and your kids have the most amazing summer. We're so glad you found us too! 💜
Very disappointing experience
Very disappointing experience. Vuelo confirmed my one-time card purchase for a flight booking and advised that the transaction had been successfully completed. Shortly afterwards, the airline cancelled the booking, stating that the payment information could not be verified.As a customer, this left me without a valid ticket and facing uncertainty over refunds and the need to rebook potentially at a higher fare. I am still awaiting a clear explanation as to why a payment method issued and confirmed by Vuelo failed the airline's verification process.I hope Vuelo will investigate this matter thoroughly and provide a prompt resolution.
..................................................................................UPDATE
My initial experience was frustrating after an Air France booking paid for with a Vuelo one-time card was cancelled shortly after purchase, leaving me concerned about the status of the booking and my payments.
However, I am updating my review because Vuelo's Operations Manager personally contacted me, thoroughly investigated the issue, refunded my deposit, cancelled the associated payment plan, restored my account limit, and provided a goodwill credit for the inconvenience.
Most importantly, I was not left paying for a booking that did not go ahead, and I was able to successfully make a new booking afterwards.
While the original situation was stressful, I appreciate the way Vuelo ultimately handled the matter and the professionalism shown in resolving it.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you so much for taking the time to update your review. We really appreciate it.
We're glad we were able to get everything sorted for you. Making sure you were not left out of pocket for a booking that didn't go ahead was always our priority.
It means a lot to hear you felt the matter was handled with care and professionalism. We're here for you whenever you need us and we hope to help you with your next trip. 💜
Easy to use
Easy to use, clear what the plans cost and was able to book a summer holiday after a few clicks.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
So glad to hear it! Clear pricing and a quick booking experience is exactly what we aim for. We hope you have an amazing summer holiday! 💜
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