The process was straight forward and encouraging. I love the flexibility of different payment plans and the fact that you're able to see in clear terms the amount of interest you'll pay. I'll definite... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Such a shame one time card all brands and car hire has been removed. Cant filter accommodation board now, only given flights standard many not with bags. Much less choice keep saying temporary paused... Mehr ansehen
Unternehmen hat geantwortet
Absolutely easy to navigate. User Friendly app, Very clear when ti comes to payment, with different polans well explained
Unternehmen hat geantwortet
This app has given us something far more valuable than a way to pay for our trips — it has given us the chance to live in the moment and make memories now. Life is precious, and we never know what... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.
Kontaktinformationen
222 Regent Street, W1B 5TR, London, Vereinigtes Königreich
- +44 20 4587 9437
- support@getvuelo.com
- getvuelo.com
4,4
Hervorragend
580 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Viola is amazing
Viola is amazing! Highly professional, super friendly, humble, and genuinely helpful. Thank you so much for the outstanding service!"
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
What a lovely review to read! We'll be sure to pass this along to Vuelo, it means a lot to the team when our customers take the time to share their experience.
We're so glad the service felt professional, friendly, and genuinely helpful. That's exactly what we aim for every time.
Thank you for choosing Vuelo 💜
Always an easy
Always an easy, efficient process to book and pay for trips with Vuelo!!
Hundreds of destinations and options, simple and quick to book. Wouldn't use anything else
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for the kind words! So glad booking and paying for your trips has felt easy and quick every time, and that the range of destinations has given you plenty to choose from. Made our day reading this. Looking forward to helping you plan many more trips. 💜
Went to use Vuelo for the first time…
Went to use Vuelo for the first time and book a holiday with tui , put all details in came back to pay deposit and use Vuelo one time card and all branded holiday companies including Tui have Bern removed
Not happy when promised missus and kids we was going away
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks for taking the time to share this. We understand how disappointing it is when plans don't come together as hoped. Some payment options are temporarily unavailable, which may explain what you ran into. Please reach out to support@getvuelo.com and we'll do everything we can to help 💜
New approach is BAD!!
The new system is horrendous taking away the one time card is such a poor thing to do in today’s climate and just on summer holidays it all feels a little forced and insensitive I won’t be using again until this is reinstated
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thank you for sharing this, and we hear you on the timing. We know how important flexibility is, especially during the summer travel season. Our team is actively working on next steps and your feedback is being taken on board. Please reach out to us at support@getvuelo.com and we'll do our best to help 💜
Good complain handling
This is an update to my last review.
Vuelo reached out to me, apologised for the poor handling by their team, and the lack of clarity in the process I highlighted.
At the end, we resolved amicably, and my money was refunded with a discount on my next booking.
I would like to say that with the way things were handled post my complaints, I now feel comfortable using Vuelo and I would recommend so....
I want to believe they would continue to review their processes and services as they've promised to do.
Good complain handling.👍👍👍
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks for taking the time to share this update, and really pleased to hear things were resolved and that you're now feeling comfortable with Vuelo. Your feedback means a lot and we'll continue working to make the experience better. Looking forward to helping you with the next booking. 💜
I had an excellent experience with…
I had an excellent experience with Vuelo from start to finish. The booking process was quick, straightforward, and completely hassle-free. Their website was easy to navigate, pricing was transparent, and I found a great deal without any hidden surprises.
What impressed me most was their customer service. The team was responsive, professional, and genuinely helpful whenever I had a question. Everything was handled efficiently, giving me confidence throughout the process.
It’s refreshing to deal with a company that delivers exactly what it promises. I would happily recommend Vuelo to anyone looking for a reliable, trustworthy, and stress-free travel booking experience. I’ll definitely be using them again in the future. Thank you, Vuelo!
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for sharing this, what a lovely thing to read! Wonderful to hear the whole experience felt quick, straightforward, and that the team was there whenever you needed them. We'll be sure to pass on the kind words. Looking forward to helping you plan many more trips ahead. 💜
Really easy to use and gives you the…
Really easy to use and gives you the freedom to pay for expensive flights and hotel stays over a period of time, so grateful I found Vuelo it’s been a real godsend
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
This is so lovely to hear! Giving you the freedom to spread the cost of flights and hotels is exactly what Vuelo is all about. We're really glad it's made a difference for you, and we appreciate the kind words. Here's to many more trips ahead 💜
I needed an affordable fare for my…
I needed an affordable fare for my travel with installment plan and Vuelo came through for me. It was seamless, prompt and hassle free. I'll definitely use Vuelo again.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
So glad Vuelo came through when you needed it! Seamless, prompt, and hassle-free is exactly the experience we strive for. We look forward to helping you with your next trip 💜
You give an opportunity for the people…
You give an opportunity for the people that cannot afford to pay in full for a holiday. After almost 3 years I am able to go in holiday with your help being able to pay in instalments 🙏
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
This really means the world to us. Knowing that Vuelo helped make your first holiday in almost 3 years possible is exactly why we do what we do. We hope you have the most amazing time, and we'll be here whenever you're ready for the next one 💜
Simple and straightforward
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for sharing this! Lovely to hear the experience felt simple and straightforward. Wishing you a fantastic trip ahead. 💜
always recommend
It smooth and easy to you will always recommend
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for the kind words! Lovely to hear the experience felt smooth and easy. Wishing you many more great trips ahead. 💜
Vuelo is efficient and committed to excellent customer experience.
I stumbled on Vuelo, a platform that supports journeying and travelling. I booked a stay in London as my daughter has a mandatory program this July.
I still have slight issues regarding finance to sort with Vuelo. It was nice speaking with their Operations manager who called me to offer information.
My impression is that the team at Vuelo is efficient and committed to supporting people experience their dreams of travelling and making bookings. I sensed this commitment while speaking with their OM today Monday 13/07/2026.
This I think is commendable. I will recommend Vuelo to my friends.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for sharing this, what a lovely thing to read! Really pleased to hear the team made such a positive impression and that the London stay is all booked for your daughter's programme. We'll be sure to pass on the kind words. If there's anything still to sort on the finance side, please do drop us a line at support@getvuelo.com and we'll be happy to help. 💜
Discovering Vuelo has been a great help…
Discovering Vuelo has been a great help to my travels as a person who loves to explore. It’s easy to use and customer service is top notch.
I recommend Vuelo any day
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for sharing this! Lovely to hear Vuelo has been a great help for your travels and that the team has been delivering on the service too. Wishing you many more adventures ahead. 💜
Couldn’t be simpler
Really straightforward and quick to set up. Flexible options to book hotels, flights, car hire etc with easy to setup repayment plans. I will definitely be using for more trips in the future and will highly recommend.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Love hearing this! Hotels, flights, car hire and flexible repayments all in one place is what it's all about. Thanks for the recommendation and we look forward to helping with your next trip! 💜
Helpful and soothing
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Helpful and soothing is such a wonderful way to describe the experience, that really means a lot to the team. We are always looking for ways to make things even better so thank you for sharing 💜
Vuelo made my dream come true
Vuelo made my dream come true. I could pay my cruise trip in instalments by spreading my payments through Vuelo.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
This is what it is all about! Helping make dream trips happen is exactly why we do what we do. We hope you had the most amazing time on your cruise and thank you so much for sharing this 💜
easy and fast procces
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Love hearing that! Easy and fast is exactly what we aim for. We are always working to make the experience even smoother, so thank you for taking the time to share this 💜
Very easy to use credit us awesome I…
Very easy to use credit us awesome I would recommend a friend
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for sharing this! Lovely to hear the experience felt easy and that you'd pass us on to a friend. Wishing you many more great trips ahead. 💜
Always grateful for this service and…
Always grateful for this service and customer service is top notch.
Thank you
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for the kind words! Really pleased to hear the service and the team have been hitting the mark for you. Always here whenever you need us. 💜
great service
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vuelo
Thanks so much for sharing this! Really pleased to hear the service hit the mark. Always here whenever you need us. 💜
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