GID Ltd. Bewertungen 

GID contacted my by telephone after a car purchase to offer gap insurance. I can only assume the credit firm passed these details on to them because he knew the make, model and reg of the car. This, despite my marking that I wanted to receive no third-party marketing from the finance company.

At the start of the conversation, although not specifically stating it, the caller strongly implied that it was some sort of customer service follow up from the finance company to review my experience. He then proceeded to as questions about my experience, which, since he doesn't work for the finance company, were complete bullshit. He then went on to talk me through the process of gap insurance. I said that I would not be inconvenienced if the car was written off as I have access to other cars and a motorbike, also I would be able to afford a replacement. Apparently, this made me an ideal candidate for gap insurance.

He wanted me to take out a policy over the phone. I stated that I wouldn't sign-up to something in that way and asked him to send over a pdf of their policies and contract details for me to look at. He said that he didn't have anything like that and would send me an email tht just outlined the bumf he went through on the phone (which he did).

I don't think this is a good way to go about business.

The guy that I spoke to was called Liam and he was a brilliant. He went through everything with me and I was very happy.

Very good very helpful

Very good conversation about the product. I had a very clear understanding of what I was buying. And was explained really well.

Very helpful and professional service

Accurate information. sent an email so i could read it at my leisure no pressure to purchase. friendly and polite staff

I had a great conversation with Karen and this my my decision a lot easier, she was very helpful, friendly and understanding I also trusted in her professional opinion as she was very clear and relatable, overall very happy.

Unfortunately there's no option for zero stars. Until Karen Patterson at GIB became involved with my full refund I was getting nowhere. GIB ltd are very helpful when taking your money, Karen was the only staff member to show any professionalism or assistance during the whole process.
Thank you for the reply,
However you've omitted a few important facts.
1. Yes I did speak to Chris 3 times on 22nd July (last call at 12.59hrs the funds didn't arrive in my account till over an hour later(unfortunately my crystal ball was out of power turning my earlier calls with Chris).

2.At least Chris and Karen were proactive unlike Nichola, Emma and Hannah at invictus who really do need some training in customer service.
3. I have email proof of attempts least 10 emails to both GID ltd and invictus that were totally ignored. At no time after 23rd June until 22nd were any of my emails acknowledged or replied to.

I wouldn't take a free policy from GID LTD. or invictus in future.

4. If youre going to reply to a review please try to be more truthful in future.

spoke to a lovely man called ashton what an absolute amazing man, very funny and very good with his words made me feel at ease and not at any point didn’t feel pressured into doing anything i didn’t want to do definitely would like to speak to him again in the future.

Excellent service from Liam. Personable with a detailed knowledge of the subject matter sold the product. Still didn't stop me checking whether the GAP insurance was value for money though. Definitely is and thoroughly recommended!

Friendly staff, easy to set up

Very professional explained everything in detail

I’m very pleased with this service, from the day I got in touch regarding my accident to the payout at the end , GID Ltd were so helpful at every stage. I want to give a special mention to Mike Gafney who I mainly dealt with as he was unbelievably helpful and a complete professional at his job.

Very helpful

Explained the benefits of gap insurance brilliantly

Friendly very professional lady

The whole telephone call was seamless and everything was explained in a calm manner. All my questions and concerns were answered. I would highly recommend GID Ltd.

They were very nice and talked me through everything