Bought a gini London bikini online via the matalan website- nothing wrong with it (lovely bikini) sadly it just wasn't for me. Return policy was easy to follow as had to return to gini London, not mat... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought items through another company. Wanting a return due to fit (lovely products. Just didn’t fit my postpartum body). Customer services very helpful in assisting my return and refund. Process was j... Mehr ansehen
I ordered a skirt which never arrived I contacted Gini London who did refund me and said that item is no longer in stock, but it is still showing as available on the website. They tried to blame co... Mehr ansehen
Unternehmen hat geantwortet
I bought a dress a while ago and was then unwell. By the time I was better I had lost weight so it was too big but I was outside of the return window. I emailed customer care and had a response withi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
MISSION To create effortlessly feminine, timeless fashion that empowers women to express their individuality for any occasion. We focus on versatile, easy- to-wear styles that seamlessly transition from day to night, ensuring our collections fit effortlessly into your lifestyle. Committed to responsible practices, we strive to craft pieces that not only look and feel beautiful but also support the communities we cherish. Our goal is to help every woman feel confident and stylish, every day. BRAND VALUES Style We believe in creating beautiful, versatile fashion that elevates the everyday with our signature designs. Our collections seamlessly blend the latest trends with timeless elegance, ensuring each piece offers a contemporary yet classic appeal. Empowerment We empower women of all shapes and sizes by celebrating their confidence and individuality. Our commitment to inclusivity and quality means that each design is crafted to make every woman feel her best. Community At the heart of our brand is a deep connection to the community. We prioritize giving back and making a positive impact, weaving these values into everything we do. Our dedication to quality and detail comes at accessible prices,ensuring everyone can enjoy exceptional fashion.
Kontaktinformationen
Unit 1, Sabre House, 36-38 Gorst Road, NW10 6LE, London, Vereinigtes Königreich
- info@ginilondon.com
- ginilondon.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 69 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The item's quality was subpar
The item's quality was subpar; however, the sizing was accurate. I will not be making future purchases from Gini London due to their return policy, paying for return postage and the deduction of postage to me from my refund.
Staff were quick to respond when I emailed.

Antwort von Gini London
Returned item via royal mail gini…
Returned item via royal mail gini london are saying they have not received item. Numerous emails back & fo same thing being said its gone to a different address?? So I'm £40 out of pocket😞. Be careful when returning items.

Antwort von Gini London
Bought a coat as an Xmas present for my…
Bought a coat as an Xmas present for my Mum, had some issues with Royal Mail as they didn’t deliver the item to me. Gini London handled the situation fantastically, and sent out another one to us. Awesome customer service and great quality product. Would recommend!

Antwort von Gini London
The product was of high quality and…
The product was of high quality and really lovely. I had an initial problem as the postman couldn't find my address and returned the package to Gini. The customer service team were very helpful
Return problem
I had a problem with a return item and must say the customer service team were amazing and a refund was immediately sent.
Won’t hesitate to order from this company again.

Antwort von Gini London
Nice collection and best prices
Nice collection and best prices. Love their discounts. I like the style and quality of Gini London
Really great customer care
Really great customer care. Had an issue with a returned item that was swiftly dealt with.
Thank you!
Dresses that make you feel fab!
I absolutely loved my teal and pink leopard print dress! Wore it to a wedding and felt fabulous!
wonderful fitting
wonderful fitting, quality is really good and I will order again
Fantastic customer service and quality
Fantastic customer service, great quality of clothes, good value for money. I recommend this company highly.
Very happy with the delivery service…
Very happy with the delivery service and customer service.
The person I spoke to was so calm, understanding and helpful and sorted my issue out straightaway, didn’t cause me any stress.
Thank you so much I’m very happy with the service I received.
God awful customer service
Cute clothes
Cute clothes, good quality, quick delivery 👌
Great range of clothing and amazing…
Great range of clothing and amazing customer service.
Amazing delivery and service
I am obsessed! Really love this app. I bought a item for my cousins birthday and came perfectly on time for the event! The product quality is amazing and better then i was expecting! Not to mention the customer service, they were so quick to reply if i needed anything and were so helpful in general. Definitely ordering from here again!
T.Rockliffe
I am very satisfied, I love it. Quality of clothes is fabulous. Staff did call to make sure about the dispatch and to check if delivery was on time. Delivery on time.
Super customer service
Placed an order today and discovered the address founder found my correct address but the incorrect postcode. I contacted Gini London via Facebook and it was amended within 15 mins. I ordered a top I already have in a different colour so know I'll love it!!
Excellent delivery and Easy to order
Excellent delivery and Easy to order
I ordered some clothes and it came on time. The clothes were beyond my expectation.
Instantly impressed with its product and service.
Instantly impressed with its ‘designed by women for women’. I recommend all my fashionista girls and women to experience GINI’s taste and customer service which is amazing! impressed with the great designs and kinds of stuff.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







