Reasonable price with terrific service. Order delivered 2 days ahead of schedule during super-busy Christmas shopping rush, wow! Most of responses within hours despite US-Italy time difference,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Received my product very fast, bought 2 sneakers. Legit and new. Yes, the platform is new and they are testing lots of features (like you can only buy one product per order) but the core features are... Mehr ansehen
Unternehmen hat geantwortet
same experience as everyone else. they’re scammers. series of emails that my package is shipping yet it never comes. completely unreachable. should’ve checked trustpilot first. what gives? why do they... Mehr ansehen
Unternehmen hat geantwortet
Good merchandise and good price, but it was hard to find what I was looking for. The sort filters didn't really work (by brand), and the when I decided against something I had to go through the entir... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The First Luxury Social Shopping Network. Shop curated luxury fashion, watches, jewelry, interior and art from the world's best boutiques online at THE LIST.
Kontaktinformationen
New York City, Vereinigte Staaten
- +1 (845) 243-2550
- customercare@gothelist.com
- gothelist.com
4,0
Gut
181 Bewertungen
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Difficult navigation
Good merchandise and good price, but it was hard to find what I was looking for. The sort filters didn't really work (by brand), and the when I decided against something I had to go through the entire category again, rather than just picking up where I left off. Also, the sign-up discount wasn't clear on the invoice at check-out. I received the discount, but I wasn't sure I was going to at check-out, and I almost decided against the purchase.
6. November 2023
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Thank you for taking the time to share this experience with us, Jim Ragsdale. Details like these are vitally important to us so we know what we can do to make it better next time. If you have any additional suggestions for how we can improve your experience, please don’t hesitate to reach out to us at customercare@thelist.app.
All good with my order
All good with my order. Received my item in 5 working days. The item was exactly as it was in the description and in the pictures, really well packed. Good prices. I will order again for sure. Recommend
26. Juni 2023
Antwort von THE LIST
Hi John
Thank you very much for your feedback!
THE LIST
Disappointed
. If I could give minus stars I would. They have taken money for goods which have never been received and also never responded to any emails.
EDIT - Issue now resolved
5. Jänner 2023
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Dear Dawn, thank you for bringing this issue to our attention. We wouldn’t be able to improve our service without people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.
THE LIST
The order was placed on the site on a…
The order was placed on the site on a date 02-03-2023 and the order was canceled. Until now, they have not returned the purchase amount, and the e-mail has not been answered
2. März 2023
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Thank you for sharing this honest feedback, Khalid Alzkeri. We apologize for not meeting your expectations. Please know that our team is working to have this issue resolved as soon as possible.
THE LIST
Antwort von THE LIST
Hi Leo
Thanks so much for sharing your experience with us.
THE LIST
Antwort von THE LIST
Thank you very much for sharing your feedback with us. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST
The List is just awesome!!
The List is just awesome!!! Great offer great deals. Hope to see that many more !!!
1. April 2022
Antwort von THE LIST
We're very happy to hear that you are happy with us, Tuan! We look forward to welcoming you back on THE LIST soon. Your Customer Care Team, THE LIST
Antwort von THE LIST
Thank you for your review, Taylor. We're very happy to hear that you received your Dolce & Gabbana Keira Sandals and love them! We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST
Convenient and fast!
I enjoy shopping with The List! Amazing service and this time the shipping was very fast. I also love that returns are easy, I can have someone come pick it up.
28. März 2022
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Thank you for your kind words, Moitiri. We're very happy to know you enjoyed shopping with us. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST.
Awesome service!!!
28. März 2022
Antwort von THE LIST
Thank you for your kind words, Laurence. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST.
They solved the problem
I had a bad experience at first but they’re able to solve it satisfactorily. Thanks The List
8. März 2022
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Hi Irune, thanks for taking the time to share your feedback. We're incredibly sorry for the experience that you had on THE LIST. This is far from the excellence that we aim to achieve, and that most of our customers receive. I have looked into your situation personally, and have alerted all relevant teams and managers to ensure that something like this doesn't repeat itself. We very much would like to make this right, and turn this situation around for you - I will be reaching out to you personally. Thank you again for taking the time to share your feedback, it's incredibly useful so that we can continue to learn and grow. Your Customer Care Team, THE LIST
Great customer sevice
7. März 2022
Antwort von THE LIST
Hi Rick, thanks for taking the time to leave your wonderful feedback. I've let the Customer Care Team know how much their work was appreciated. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST
This website is amazing
This website is amazing, they have a huge variety of products from various brands with good prices. The customer service replies very fast and works very efficiently to solve any issues. Only from time to time, some items go out of stock and the website wouldn't be updated yet. But I highly recommend this website because it is really great!
6. März 2022
Antwort von THE LIST
Thank you so much, Neda. It is a pleasure to have you shopping with us for so long, and we are very happy to know that you are enjoying the experience. We look forward to many more years of partnership. Your Customer Care Team, THE LIST
Filipa in customer Service 5 star
Hi I recently purchased a LV bag but when it came it looked nothing like the condition it looked like on line
However, it arrived on the morning I was leaving for holidays and although I decided it needed to be returned , but I did not realise I only had 14 days to return it .. so when I found out I was too late to return .. I contacted costumer services and was guided through and excused by Filipa .. my return was accepted and my money reimbursed .. whilst the product I received was disappointing the costumer service by Filipa was excellent it was 5 star
4. März 2022
Antwort von THE LIST
Paula, thank you for your detailed feedback. We're sorry to learn that your purchase arrived in a condition that was less than perfect. We've raised this with our partner, and we are grateful that you have taken the time to let us know so that we can ensure that this won't happen again. Despite this, we are very happy, that you had a wonderful experience with Filipa. I've passed this on directly to her. We look forward to welcoming you back to THE LIST soon, so you can get a positive experience that most do. Your Customer Care Team, THE LIST
Antwort von THE LIST
Hi Raghavendhar, thanks for taking the time to leave your feedback. We look forward to welcoming you back to THE LIST soon. Your Customer Care Team, THE LIST
Antwort von THE LIST
Hello Mona, thank you very much for sharing your feedback with us. We are happy to hear you had such a positive experience. Please always share your feedback; this is how we keep learning and improving. Hope to see you online again soon. Your Customer Care Team, THE LIST
mobile app does not have the “ADD TO…
mobile app does not have the “ADD TO BAG” option. Instead you have to purchase one item at a time
21. Februar 2022
Antwort von THE LIST
Thank you for your words, Loan. Feedback like this is very useful, and we'll pass it on to our engineering team. Please always share your feedback so that we can continue to grow and learn. We look forward to welcoming you back on THE LIST soon. Your Customer Care Team, THE LIST
Good experience
21. Februar 2022
Antwort von THE LIST
Thank you for your kind words, Nidaa. We're very happy you had a good experience. We look forward to welcoming you back on THE LIST soon. Your Customer Care Team, THE LIST
I was weary of purchasing from this…
I was weary of purchasing from this website because I was pending $10k and it’s a large purchase to risk if something went wrong. Rest assured everything was perfect! The team, especially Alexander answered all my questions and made the process seamless. There were delays with delivery but that’s expected with any shipment/company. I would shop again !
21. Februar 2022
Antwort von THE LIST
Hi Sukhy, thank you so much for your kind words. We're very happy to hear that the process was smooth and enjoyable, and that the communication with the team was to your satisfaction. We very much look forward to welcoming you back on THE LIST again soon. Your Customer Care Team, THE LIST
Communicated well and kept me informed…
Communicated well and kept me informed throughout the whole process
18. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von THE LIST
Thank you for your words, Bryce. High quality service is what we strive for at THE LIST, and we're glad that your experience was indicative of this. We look forward to welcoming you back on THE LIST soon. Your Customer Care Team, THE LIST
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.