They were in everything, any doubt or concern they would reply immediately. They’re really efficient, appreciate everything!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I worked with Chloe on the production of our ad. She was incredibly helpful and patient when we had to make changes several times before approval. She made the process easy.
Unternehmen hat geantwortet
As a real estate agent who services the Whistler British Columbia ski resort, it was important to work with a publishing partner who offered a niche ad campaign placing us in front of purchasers and s... Mehr ansehen
Unternehmen hat geantwortet
Update: They contacted us very friendly and commited, and offered a refund. Although it still gives us a bad aftertaste. If the refund comes through they redeemed themselves. A pure scam. They offe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Guest Services Worldwide LTD
Vom Unternehmen geschrieben
Guest Services Worldwide is the global leader in the design and supply of Guest Experience Collateral to leading hotels and their discerning guests. We have served the world’s finest properties for the last 25 years and have offices in the United Kingdom, United States and Australia.
Our clients include brands such as The Four Seasons, Ritz Carlton, St Regis, Mandarin Oriental, and Belmond together with many independent leading hotels. We currently deliver services to over 700 of the world’s very best hotels.
Guest Services Worldwide provide services that have evolved to meet your sales and marketing challenges. We offer a range of products, from Print to Digital Screens that help our clients achieve their goals.
Our Media & Production teams work directly with our clients, helping to deliver a bespoke marketing message through both print and digital mediums. Your customers expect service and communication. Connect with them through luxurious printed material, or let us create an eye-catching digital advert. After all, your business is more than a list. It’s a dynamic mix of people, services and experiences. Guest Services Worldwide gives you the platform for your clients to learn about and interact with your business.
Our purpose is to be a trusted concierge partner, developing tools to give guests the essential local information they need to enjoy a great stay while building local commercial relationships between host hotels and sponsors.
We are a proven extension of a hotel’s concierge services, providing guests with essential details of hotel services and facilities, as well as recommendations for local businesses and attractions.
Our clients include brands such as The Four Seasons, Ritz Carlton, St Regis, Mandarin Oriental, and Belmond together with many independent leading hotels. We currently deliver services to over 700 of the world’s very best hotels.
Guest Services Worldwide provide services that have evolved to meet your sales and marketing challenges. We offer a range of products, from Print to Digital Screens that help our clients achieve their goals.
Our Media & Production teams work directly with our clients, helping to deliver a bespoke marketing message through both print and digital mediums. Your customers expect service and communication. Connect with them through luxurious printed material, or let us create an eye-catching digital advert. After all, your business is more than a list. It’s a dynamic mix of people, services and experiences. Guest Services Worldwide gives you the platform for your clients to learn about and interact with your business.
Our purpose is to be a trusted concierge partner, developing tools to give guests the essential local information they need to enjoy a great stay while building local commercial relationships between host hotels and sponsors.
We are a proven extension of a hotel’s concierge services, providing guests with essential details of hotel services and facilities, as well as recommendations for local businesses and attractions.
Kontaktinformationen
Vereinigtes Königreich
- 01253 530601
- info@guest-services.co.uk
- guestservicesworldwide.eu
4,7
Hervorragend
268 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lois was very responsive to all my…
Lois was very responsive to all my queries and very customer focused.
2. Dezember 2024
Antwort von Guest Services Worldwide LTD
Thank you for your kind feedback! We’re so pleased to hear that Lois provided you with excellent support and a customer-focused experience.
We’re proud to have her on our team, and it’s wonderful to know her responsiveness made a positive impression. Should you need any assistance in the future, please don’t hesitate to reach out—we’re always here to help!
Excelente servicio
Todo el seguimiento fue excelente no hubo ningun problema me siento satisfecho
20. November 2024
Antwort von Guest Services Worldwide LTD
Thank you so much for your review! We’re very happy to hear that your experience was excellent and that everything went smoothly. It’s a pleasure to know you were satisfied with our service. We’re here to help with anything you need!
Lois made my process extremely easy and…
Lois made my process extremely easy and enjoyable. Communication was key every step of the way
22. November 2024
Antwort von Guest Services Worldwide LTD
Thank you for your lovely feedback! We're thrilled to hear that Lois made the process easy and enjoyable for you. Clear communication is so important to us, and it's wonderful to know it helped make your experience a positive one. We hope to work with you again soon!
Very easy to work with
Very easy to work with. Specifications for artwork where very clear and easy to follow. My correspondent was also very quick to reply to my emails which made the entire process very smooth!
20. November 2024
Antwort von Guest Services Worldwide LTD
Thank you for your wonderful feedback! We’re so glad to hear you found the process smooth and the artwork specifications clear. It’s great to know our quick responses made a difference. If you need any further assistance, we’re always here to help!
A pure scam / Updated
Update: They contacted us very friendly and commited, and offered a refund. Although it still gives us a bad aftertaste. If the refund comes through they redeemed themselves.
A pure scam. They offered a premium partnership with them with a 5 star hotel in the City. They sold us amazing stories which were nothing more than Bullshit. They offered us exclusive offering to the guests of the hotel, exclusive viewing on the inhouse tv system, the flyer of GSW would be positioned on a premium location at the front desk. After investigating after the Hotel opened. No such agreements were made. We were only on a small flyer located behind the bar and a competitor was offered to the guests. Be carefull with partnering up with them.
4. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Guest Services Worldwide LTD
Thank you for your feedback. We're truly sorry to hear about your experience and take your concerns very seriously. We pride ourselves on delivering transparent and trustworthy partnerships, and it’s disappointing to learn that we fell short of your expectations.
We would like to investigate this matter further to understand what went wrong and resolve any discrepancies. Please contact us directly, so we can discuss this in detail and work toward a solution. Your feedback is invaluable in helping us improve, and we’re committed to addressing this issue to your satisfaction.
The entire team was very professional…
The entire team was very professional and great communication all alnog the process!
8. November 2024
Antwort von Guest Services Worldwide LTD
Thank you for your kind words! We’re delighted to hear that you found our team professional and appreciated the communication throughout the process. Providing a seamless and supportive experience is always our goal. We look forward to working with you again in the future!
Guest services worldwide is great
Guest services worldwide is a good company to partner with and has a good team that provides great service and is very diligent.
19. November 2024
Antwort von Guest Services Worldwide LTD
Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had a positive experience partnering with us. Our team takes great pride in delivering excellent service and working diligently to meet your needs. We truly value your partnership and look forward to continuing to support you!
Great company to work with
Great company to work with! Very professional, structured, quick and responsive. Keep up the great work.
15. November 2024
Antwort von Guest Services Worldwide LTD
Thank you for your wonderful review! We're delighted to hear you enjoyed working with us and appreciated our professionalism and responsiveness. Your kind words mean a lot to us, and we'll certainly strive to keep up the great work. Looking forward to collaborating with you again in the future!
Good!
I was not too happy with the proposed artwork, but thehy listened to what i thought and at the end we found a good solution thanks to them really listening to me.
13. November 2024
Antwort von Guest Services Worldwide LTD
Thank you for your feedback! We’re glad we could work together to reach a solution you’re happy with. Listening to our clients and adapting to their needs is very important to us, so it’s great to hear we met your expectations. If there’s anything else we can assist you with, don’t hesitate to get in touch!
Antwort von Guest Services Worldwide LTD
Thank you for your feedback! We're glad to hear that you enjoyed the attention to detail and appreciated our service. If there’s anything else we can assist you with, feel free to reach out.
Antwort von Guest Services Worldwide LTD
Thank you for the fantastic feedback! We're thrilled to hear you enjoyed our service. Keeping things simple and delivering quality results is what we strive for, and it’s wonderful to know we hit the mark for you. Looking forward to working together again!
Antwort von Guest Services Worldwide LTD
Thank you for your feedback! We're glad to hear that you found our information clear and felt supported throughout the process. It’s always our aim to make things as smooth and straightforward as possible for our clients. We look forward to working with you again!
The people are very kind and helpful
The people are very kind and helpful. Looking forward to working with you all for the next year.
23. Oktober 2024
Antwort von Guest Services Worldwide LTD
Thank you for your kind words! We’re so pleased to hear you had a positive experience with our team. We’re looking forward to working together over the next year and making it a fantastic partnership!
Efficient and friendly
Easy to work with, quick responses, very good design team and friendly service
28. Oktober 2024
Antwort von Guest Services Worldwide LTD
Thank you for the great feedback! We’re thrilled to hear that you found our team easy to work with and responsive. Providing friendly service and high-quality design is our top priority, and we're glad it made a difference for you. Looking forward to future collaborations!
Review
My first experience with Guest Services was a great and memorable one. They were able to capture our vision and concept instantly. Furthermore, the team showed patience in waiting for the submission of the artwork and was very efficient as it relates to production.
21. Oktober 2024
Antwort von Guest Services Worldwide LTD
Thank you so much for your kind words! We’re delighted that your first experience with Guest Services was both memorable and enjoyable. It’s wonderful to hear that we were able to capture your vision and bring it to life seamlessly. We truly appreciate your trust and look forward to working together again in the future!
My name is Andre
My name is Andre, Chef Concierge at White Oaks Conference Resort and Spa, in Niagara on the Lake, Ontario Canada. 32yr Clefs d'Or member and founder of the Niagara region.
Writing this review is a privilege. Jodie and her team were incredible to deal with. Their patience, persistence and overall attention to details resulted in a product that made me so proud to hand over to our visiting guests.
Jodie, you deserve a medal for having dealt with me!!
You were a "Class act" throughout this process and can't thank you enough.
I have since provided this product to some of my fellow colleagues, residing in the Toronto area.
They agreed...this map ROCKS!!!
I look forward to continuing this partnership.
With deep gratitude.
6. August 2024
Bewertung ohne vorherige Einladung
Antwort von Guest Services Worldwide LTD
Thank you, Andre, for such a thoughtful and enthusiastic review! It’s an absolute honor to receive such praise from a distinguished professional like yourself. Jodie and the team are thrilled to know their patience, persistence, and attention to detail made such a strong impression. Hearing that you’re proud to share the finished product with guests and colleagues means the world to us. We’re incredibly grateful for the opportunity to work with you and look forward to many more successful collaborations. Thank you again for your generous words!
Quick answers to all my questions
Quick answers to all my questions. A short turnaround time on the ad drawing. High quality art/composition on the ad.
23. Oktober 2024
Antwort von Guest Services Worldwide LTD
Thank you for the fantastic feedback! We’re so glad to hear you appreciated our quick responses and efficient turnaround time. Providing high-quality design and composition is always our goal, and it’s great to know you were pleased with the results. If you need anything else, we’re here to help!
I can highly recommend this company
I can highly recommend this company, what a pleasure to deal with. We spoke with Lisa who gave us all the information we needed before our meeting with Paul.
The meeting was a pleasure to be involved in and I am honoured that my company was chosen to be in the Luxury City Guide in Boston. Lisa and Paul are a credit to this company and if you get the chance to meet with them take it!
15. August 2024
Bewertung ohne vorherige Einladung
Antwort von Guest Services Worldwide LTD
Thank you so much for your kind recommendation! We're thrilled to hear about your positive experience with Lisa and Paul—they're truly valued members of our team, and it's wonderful to see their hard work recognized. We look forward to more opportunities to work together. Thanks again for your trust and support!
Speedy and communicative service!
22. Oktober 2024
Antwort von Guest Services Worldwide LTD
Thank you so much for your kind words! We’re glad to hear that you found our service speedy and communicative. It’s always our goal to make the process as smooth and efficient as possible for our clients.
Great service
Abigail was great - responsive to requests and prompt with replies and feedback. Very happy with my experience working with her and her team
17. Oktober 2024
Antwort von Guest Services Worldwide LTD
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Abigail and the team. She takes pride in being responsive and ensuring our clients have a smooth and enjoyable experience.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.