First time used but will not be the last. Unlike other companies the item was well packaged and very prompt delivery. Like the try before you buy idea as able to make informed decision with other clot... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been looking at these sandals for a while and decided to purchase them, fabulous great investment piece as are all MEandEm pieces. Everything about the brand shows attention to detail and style... Mehr ansehen
Great way to try out clothes before committing to payment. Particularly good if you’re hesitating over spending a significant amount when you have only seen the items online. Easy to use, smooth servi... Mehr ansehen
Very poor availability offered to book a delivery slot, offered slots 3/4 weeks after ordering items. Delivery lady turned up on a day where harper told me there was no availability, and then attempt... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
Kontaktinformationen
NW5 1TL, London, Vereinigtes Königreich
- 0333 939 8123
- service@harperconcierge.com
- harperconcierge.com
Hat 76 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good to be able to order more than one…
Good to be able to order more than one size without having to pay for both items good service and will use again
Good service
Really good service and very straightforward
Easy shopping.
Easy shopping.
The ability of be able to try on items in your own home is second to none Well done and thank you.
Fantastic service - will use again
This was a fantastic service and I will definitely use it again. I normally pay upfront when I am trying a few options for special events and so it can be quite an outlay. The try before you buy with Nobodies Child worked seamlessly without any issues. Highly recommend it and it will definitely influence my decision to return for further purchases.
A great service
A great service ! Encouraged me to try afew more items as no payment coming out straight away ! Was easy and I will use again
Delivered on time
delivered on time. Great option to return, however all items fab and I love them Thanks
Such a good system
Such a good system. Easy to order via the retailer The Fold. Good amount of time to try on items. Straightforward return process. Will definitely use again.
Thank you
Bought 3 lights from them recently and…
Bought 3 lights from them recently and I really love it and the packaging and the delivery is fantastic, can't ask for more.
I have also been charged for an item…
I have also been charged for an item that I returned (via Royal Mail) within the 5 day window. In fact I returned it on day 3 - so very surprised to see the charge a week later appear on my bank statement - and it put me in the red, so now paying for an overdraft.

Antwort von Harper
My Harper concierge was fantastic
My Harper concierge went way up & beyond to help me. She was fantastic. A breath of much needed fresh air to get such super customer service.
Took full payment even though I…
Took full payment even though I returned them by the 5th day of their "Try for 5 days".

Antwort von Harper
Absolutely brilliant from point of…
Absolutely brilliant from point of order to collection. Would highly recommend
Amazing service for online shopping
Amazing service as I was able to try on multiple evening dresses that had a high price point per dress. Only complaint was the box the dresses came in was slightly too large to return via Royal Mail and when i called to speak to the clothes company to get the return label they could have been more helpful as I almost missed the return window. However dresses were picked up, received confirmation and no additional charges were applied. Would absolutely use this service again!
Fantastic concept
Fantastic concept - customer focused, lovely knowledgeable helpful advisers, great communications. What’s not to love.
Fantastic first time experience with Rochelle
Fantastic first time experience. Rochelle arrived right on time. Was very knowledge on the items, and went above and beyond when I quickly wanted to exchange a dress after she had already left. Just fantastic service and would do it again!
Excellent service!
Great use of time, fuss free, helpful service. Will definitely use again. Thank you!
Great experience and honest friendly…
Great experience and honest friendly advice from a stylist who knows what she is talking about. Glyn was so friendly and helpful. Will definitely do this again for Me and Em shopping and wish more brands offered the service
What an amazing service
What an amazing service, so helpful, fast and efficient will definitely use again. Outstanding
Another incredible visit from Danielle
Another incredible visit from Danielle.
She is so good at putting pieces together to create a wearable wardrobe for me.
She knows and understands my style and what will suit me which isn’t easy as I am very curvy and not very tall .
Really enjoy the whole experience of buying a new wardrobe with Danielle. She is such a pleasure to be around.
I know that Harpers does not necessarily send you the stylist that knows you know anymore - I was just lucky that Danielle was able to come to me today . I feel that it is a big mistake of Harpers not to send the stylist who knows a client and can give them the help and advice they need.
Brilliant service with helpful person…
Brilliant service with helpful person who wasn’t doing a hard and unhelpful sell on me .. we agreed on everything I bought and she came up with good thoughts on adding jackets for the dresses
Fab session
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