Healthcare Solutions Bewertungen 

219
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

All good since started To go there in Dec 2025 and then inn February 2026 and even last year as well after my hip replacement surgery and also my cancer treatment was rough but got through it I woul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Order was mixed up with pick up at store when ordering said on order form and invoice that it was to be shipped to customer.Waited 15 days days for shipment to come and was told twice that I had to pi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had an excellent experience at Healthcare Solutions (Northgate), can’t say enough about Tavayne’s service. Needless to say, Healthcare Solutions is very lucky to have an employee who cares so much on... Mehr ansehen

Unternehmensdetails

  1. Gesundheit & Medizin

Informationen, die aus verschiedenen externen Quellen stammen

One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

219 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 83 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(219)

87 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I have been ordering from this company…

I have been ordering from this company for many years. Love the stockings. They are the best This company is quick in shipping and always arrives in perfect condition. Thank you.

21. Juli 2025
Healthcare Solutions-Logo

Antwort von Healthcare Solutions

Hi Barbara, thank you for your kind words and for being a long-time customer. We’re so glad you love the stockings and have had a great experience with our shipping. We appreciate your support!

Bewertet mit 1 von 5 Sternen

Trust in Efficacy of your products

The Venago DVT device does not work properly especially for the left leg. The battery is poor and I have to keep charging it. In the brochure it says it works for 12-14 hours but this is not the case. The DVT device cost me over $500 but it cannot be returned.
I also purchased pressure sore padded cushions for the elbows. Your customer service Rep is fantastic but the pads are of low quality material and cannot be returned. They cost me $68.
I am beginning to lose trust with your products and your policies.
I hope you shall take this in the right spirit.

21. Juli 2025
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Antwort von Healthcare Solutions

Hi Zooni, we’re very sorry to hear about your experience with these products. We understand how frustrating it can be when they don’t meet your expectations. We’d like to look into this further and see what we can do to help. Please reach out to our store manager directly so we can review your concerns together.

Bewertet mit 5 von 5 Sternen

Helpful staff

Excellent customer service and very knowledgeable staff.

21. Juli 2025
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Antwort von Healthcare Solutions

Hi Suzette, thank you for your kind words!

Bewertet mit 5 von 5 Sternen

Good experience as usually been coming…

Good experience as usually been coming there for last 20 yrs staff is always amazing to myself warm welcoming

19. Juli 2025
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Antwort von Healthcare Solutions

Hi Harjitpal, thank you for being a loyal customer for so many years. We’re happy to hear our staff continues to make you feel welcome and appreciated.

Bewertet mit 5 von 5 Sternen

good delivery

good delivery
part missing from bottle holder for walker

18. Juni 2025
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Antwort von Healthcare Solutions

Thanks so much for the 5-star review! If you haven’t already, please give us a call at 780-434-3131 so we can help with the missing part from the bottle holder.

Bewertet mit 5 von 5 Sternen

Your delivery was quick and all…

Your delivery was quick and all products were included in one package.

17. Juni 2025
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Antwort von Healthcare Solutions

Thanks, Anne! We're glad to hear your delivery arrived quickly and everything was packaged together. Let us know if there's anything else we can help with.

Bewertet mit 5 von 5 Sternen

Issues with online order

There were issues with the online order that I had placed with Healthcare Solutions. Crystal kept me aware of the timeline of when I would eventually receive the items that I had ordered online and the delays at their end receiving the items. Communication, very important

17. Juni 2025
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Antwort von Healthcare Solutions

Thanks for your patience, Daina. We're glad Crystal kept you updated, and we're sorry for the delays. Let us know if you need anything else.

Bewertet mit 3 von 5 Sternen

The wait for help in the store was…long

The wait for help in the store was extra long.

They young woman helping us knew that I’m buying compression socks fr my mother for the first time. She did not tell us that my mother can try them right in your store. She just told us that the socks r final sale. U hv a special spot for trying them on.

17. Juni 2025
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Antwort von Healthcare Solutions

Thanks for your feedback, Todzia. We're sorry the wait in store was longer than expected, and that the try-on option wasn’t clearly explained during your visit. For light compression socks (like the 15–20 mmHg ones), we typically go by shoe size, and many customers don’t need a fitting room. We really appreciate you taking the time to share this. It helps us do better next time.

Bewertet mit 2 von 5 Sternen

Did not have the products I wanted

Did not have the products I wanted. Some times you do sometimes you don’t.

17. Juni 2025
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Antwort von Healthcare Solutions

Thank you for sharing this with us. We’re sorry we didn’t have what you needed this time. Our stock can vary, but we’ll keep working to have more of what you’re looking for when you visit. Let us know if there’s something specific you’d like us to check for next time.

Bewertet mit 5 von 5 Sternen

New c-pap set up.

Darin Harvey set me up with a new c-pap. He was thorough in his instructions and explained everything clearly. He was receptive to answering questions. I had a very positive experience with him.

12. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Healthcare Solutions

Thank you for the wonderful review, Linda!

Bewertet mit 1 von 5 Sternen

I've been a customer for two years

I've been a customer for two years. I've oreder the sames supplies twice a month for my mom. I live in a different city so ordering is over the phone. When ordering I alway ask if the product is instock. And if not order and equivalent product. The last six months service has deteriorated to the point where I'm changing my supplier. I've been told the product is instock when its not, only to find out by checking on the order why it hasn't been delivered. A couple of times I've been told that their other store has the product and they will have the product transfered and ship everything together. When I see the delivered email I'm thinking everything has shipped, you would think. It turns out they only shipped from their store. When I see a second email two weeks later for delivery for the same order I find out the truth. My mom needs her supplies on a timely matter. She is at a state where she not tell me when things dont show up. The care faclity is keeping my informed as much a possible as to mom's supplies from this company. If this company did what it said it was going to do than there would be no issue. Unfortunately for me this company can no longer do this.

16. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Healthcare Solutions

Hi William - We’re really sorry to hear about your recent experience. We’re actively working on improving our stock information and appreciate you pointing out where we’ve fallen short. Thank you for your honest feedback.

Bewertet mit 3 von 5 Sternen

so many visit uncalled for

I did not like being called in and making 3 visits to have to pay and get a refund each time.
The system may work different but it should be easy and i should only have to make 1 visit.

22. Mai 2025
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Antwort von Healthcare Solutions

Thanks for your feedback, Juliane. We're really sorry for the inconvenience and the extra trips you had to make. This definitely isn’t typical of how the process should go, and we understand how frustrating it is when things feel more complicated than they should be. We’ll be reviewing this to help prevent it from happening again. Thank you for bringing it to our attention.

Bewertet mit 4 von 5 Sternen

I am still waiting for the assist a…

I am still waiting for the assist a tray that was included with our lift chair. So the 4 was a bit optimistic but the lift chair itself is amazing. I hope to see the tray table soon as my husband really needs it

21. Mai 2025
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Antwort von Healthcare Solutions

Hi Deborah, thank you for your feedback. We're so glad to hear the lift chair is working well for your husband. We completely understand the frustration with the delay, unfortunately, we’re still waiting for the tray to come in. We really appreciate your patience and will get it to you as soon as it arrives. Thanks again for bearing with us.

Bewertet mit 1 von 5 Sternen

All is good

All is good
I think the bracelet is fine and your people were great

21. Mai 2025
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Antwort von Healthcare Solutions

Hi Lester, thanks for the kind words! Was there anything we could have done better? Let us know, we’re happy to help.

Bewertet mit 5 von 5 Sternen

I had no problems

I had no problems. You had exactly what my mother needed and you delivered it quickly and without any issues. Thank you.

20. Mai 2025
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Antwort von Healthcare Solutions

Hi Joy, thank you for the great feedback! We're so glad we had what your mother needed and could get it to you quickly and smoothly.

Bewertet mit 4 von 5 Sternen

Your staff is awsome

17. April 2025
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Antwort von Healthcare Solutions

Thanks, Frances! We really appreciate that, and we think our team is pretty awesome too! Thanks for taking the time to share.

So funktioniert Trustpilot

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