Tiny-Marie was clear, patient, helpful, and kind. She anticipated my questions, addressed every concern and question, and guided me through the process calmly and competently, giving me all the time... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent company very professional even the app is very simple to use where I highly recommend delivery of my prescription exactly on time correspondence messaging emails. The nurse was really real... Mehr ansehen
Delivery date fine but unable to choose an AM or PM delivery so you cant arrange what to do or where to go or take the dog out for a walk, ok you get a two hour delivery slot the night before but if... Mehr ansehen
Though I do not enjoy waiting over 40 minutes before HealthNet answers, nor is it great when the delivery is meant to be from 7am-12pm and it arrives after 1pm (so had to take a full day off work). In... Mehr ansehen
Unternehmensdetails
Über HealthNet
Vom Unternehmen geschrieben
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Vom Unternehmen geschrieben
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Kontaktinformationen
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, Vereinigtes Königreich
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
4,8
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27 530 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Delightful delivery man very helpful
Delightful delivery man very helpful
Cheerful, and understanding of my taking a while to answer the door!
Charming man!! Thankyou!
4. September 2026
Really helpful and friendly explained…
Really helpful and friendly explained every step clearly made sure I understood everything and asked all my questions.
5. September 2026
Virtual Nurses Teams meeting
Virtual nurses meeting on time. Grateful for extra help needed to initiate Teams Microsoft for virtual appointment. Covered details needed to know to take medicine propererly. Also useful details needed when travelling or on holiday abroad with medicine.
5. September 2026
Very good service
Very good service. Great from the beginning, they are very helpful and accommodating. I am so grateful for this service. Thank you
4. September 2026
Ordered Friday delivered Saturday and…
Ordered Friday delivered Saturday and was early too so we could then go about our day
5. September 2026
Quick efficient and friendly
5. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
I was given the option of a morning or…
I was given the option of a morning or afternoon delivery. I selected morning .My medication finally arrived at 6.40pm .
Why? This was hugely inconvenient.
4. September 2026
Antwort von HealthNet
Hi,
We’re really sorry that we weren’t able to meet your preferred delivery time.
While we always do our best to accommodate requests for delivery AM or PM, we’re unfortunately unable to guarantee specific time slots.
We again sincerely apologise for any inconvenience and impact this had on your day.
Kind regards,
The HealthNet Team
They deliver on time
They deliver on time. Letting you know a time slot, they all are very good, completely happy with them
4. September 2026
They always deliver my items just at…
They always deliver my items just at the right time! 😄
4. September 2026
Very helpful
Niomi was very polite, and understanding. I was helped to feel comfortable and confident in how I handle my own treatment going forward.
4. September 2026
Spot on delivery Item was delivered efficiently and on…
Item was delivered efficiently and on time driver was polite and courteous
4. September 2026
Arrived on time and delivery person…
Arrived on time and delivery person very helpful.
4. September 2026
They managed at short notice to deliver…
They managed at short notice to deliver medication which I had mistakenly asked to be delivered two weeks later.
4. September 2026
Antwort von HealthNet
Hi,
We're glad we could assist with your medication delivery at short notice. We appreciate you sharing your positive experience with us.
In order for us to understand your 3 star rating further, please email us at enquiries@healthnethomecare.co.uk and the team will help to rectify any issues you may have.
Kind Regards,
The HealthNet Team
Antwort von HealthNet
Hi,
We are concerned to hear about your experience with our driver's attitude.
Please can you contact our Patient Support Team via enquiries@healthnethomecare.co.uk to provide more details of this incident and one of our team can look into this for you.
Kind Regards,
The HealthNet Team
Great service
Great service, always seems really professional. Haven't had any issues
4. September 2026
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