Lately lots of items missing from orders. Sauces generally are on the too little side. Not enough variety - my husband hates the side salads yet so many have them. Definitely smaller than they... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
For 3 main meals a week I don't have to think shop knowing we have 3 good protein meals sorted. I find the meals easy to.prepare quick tasty and something different. Sometimes a veggie is a little on... Mehr ansehen
Unternehmen hat geantwortet
Good value and excellent quality of food. We are trying out a new recipe every night which is surprisingly easy and every meal so far has been delicious. Takes the hassle out of thinking about what... Mehr ansehen
Unternehmen hat geantwortet
There are lots of quick, easy and delicious meals to choose from. I’ve been impressed with the portion sizes - you have definitely improved on that aspect. I’m enjoying cooking dinner again.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Kontaktinformationen
Neuseeland
- hellofresh.co.nz
4,0
Gut
14 722 Bewertungen
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Das haben sich andere Leute angesehen
Great service
Great service, always appraised of delivery time. Great recipes,fresh ingredients. We save money on our meals this way.
21. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
I have supported Hello Fresh for years
I have supported Hello Fresh for years, stopping and starting subscriptions depending on where I was in life. This time, my family have really enjoyed the experience, decision fatigue at an all-time low, and enjoyment at a high. So far, so good and have committed to the next four weeks (without a discount locking us in). Keep up the fresh, great recipes!
6. Mai 2025
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Great options and fast delivery
Great options and fast delivery. I know that things are more expensive but the protein portion is much more smaller than before, i ordered for two people and the meat is actually good for one.
10. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren
Hello Fresh meals are great
Hello Fresh meals are great, I usually wait until they have a deal before I use them. I signed up when they had 40% discount off a box, then I felt it was worth me spending the money, Hard to get creative in the kitchen, so these recipes and pre planned meals really helps!
30. Dezember 2025
Antwort von HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
A title is pointless. I'm critiquing not writing book
My Meal selection or choice on a whole isn't to bad.
Sometimes an ingredient (vegetable) is left out because of availability, which at times is understandable, but questionable at the height of their growing season.
Some vegetables delivered have been wilted or poor quality. it doesn't happen often but does happen.
Avocados are always green and have to be ripen. i can understand to a point, but it means running to the supermarket to buy a ripe one to follow the recipe when you're cooking that meal for the night.
9. Dezember 2025
Antwort von HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
Great food and great idees more than…
Great food and great idees more than enough for 2 ppl
31. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Blanch 💚
A few issues, but still enjoy meals.
We have had a few issues recently. The flavors are always very good and nice balanced meals. But, we have found the chicken bags often come open and the raw chicken juice leaks over everything. So we have had to throw a few things away.
The avocados are always hard as a rock and plasticky- they cannot be eaten. The beef rump has been very grissley & chewy, not much actual meat. Besides those issues which have occurred a few times on numerous orders- we are happy otherwise.
20. August 2025
Antwort von HelloFresh New Zealand
Hi,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
The food and recipes are true to…
The food and recipes are true to descriptions. Easy to follow and quality ingredients
18. November 2025
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (09) 886 9589
Live chat - hellofresh.co.nz
Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Elise 💚
For us using Hello Fresh gives us a…p
For us using Hello Fresh gives us a quick easy way to choose what meals to cook. There is just the two of us.
The menu’s are a convenient way to decide. Also giving you the options to upgrade them slightly too, and to try things you may not usually have tried to make yourself.
We have had some lovely tasty meals with only a few that haven’t been our cup of tea. Sometimes the process of cooking the meal could be made a lot quicker by doing certain things a different way. So sometimes I just do that. Often too there is a lot of plastic rubbish from all the little ingredient packaging. I recycle what I can including using the paper bags in my kitchen rubbish bin.
My only thing is when you do have an issue(which is not often) using the app to give an accurate description of the issue can be a little tricky. As not all choices to indicate the right issues are available. So maybe being able to use specifics could be an option there.
All in all a great service for the two of us.
14. Oktober 2025
Antwort von HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Meat cuts are always good
28. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka
Excellent food bag service
I've had HelloFresh for several months. Food is great. Had no failures. Plenty of recipes to choose from each week.
3. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
Great for dinner planning.
Great for dinner planning.
Mostly great meals, some unripe fruit and useful.
28. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
We're so sorry to hear that there have been a few hiccups with some of the ingredients you've received. As a service centred around convenience, this really undermines that benefit and we're so sorry to have not lived up to our promise. If this ever happens, it is important that this gets reported so we can look into what went wrong and take the appropriate action to make sure it doesn't happen again. Most importantly, we'll always make sure you're not out of pocket for an ingredient that wasn't up to our usual, high standard. If this happens again, please reach out to us and we'll be happy to get it reported and sorted!
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Joy 💚
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Excellent meals
4. November 2025
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
Thank you for feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
📞 Phone - (09) 886 9589
💻 Live chat - hellofresh.co.nz
💬 Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Joy 💚
It was a breath of fresh air
It was a breath of fresh air, I don’t have to worry what to cook for the day. Thank you Hello Fresh!🫶🏼
21. Jänner 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
Missing ingredients (still waiting for…
Missing ingredients (still waiting for a credit on my account). Some items not fresh (tomato, carrot)
30. Dezember 2025
Antwort von HelloFresh New Zealand
Hi Wayne,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
Very easy to cook and quick to prepare
Very easy to cook and quick to prepare. We have however received not good quality veges and unripe avocados
18. November 2025
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren 💚
Luv the food
Luv the food. No problems there. But need a break as starts to taste the same after a while.
21. Oktober 2025
Antwort von HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
I don't like how I couldn't pay for my…
I don't like how I couldn't pay for my weekly box, this week. You need to make it easier to pay for or week. when something happens with you regular payment
27. Jänner 2026
Antwort von HelloFresh New Zealand
Hi Rachel,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
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