HelloFresh New Zealand Bewertungen 14 722

TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Lately lots of items missing from orders. Sauces generally are on the too little side. Not enough variety - my husband hates the side salads yet so many have them. Definitely smaller than they... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

For 3 main meals a week I don't have to think shop knowing we have 3 good protein meals sorted. I find the meals easy to.prepare quick tasty and something different. Sometimes a veggie is a little on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Good value and excellent quality of food. We are trying out a new recipe every night which is surprisingly easy and every meal so far has been delicious. Takes the hassle out of thinking about what... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

There are lots of quick, easy and delicious meals to choose from. I’ve been impressed with the portion sizes - you have definitely improved on that aspect. I’m enjoying cooking dinner again.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Bestellservice
  2. Lebensmittelanbieter

Vom Unternehmen geschrieben

HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

14 722 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

The food is amazing value for money

Everything is well packaged, the recipes are easy to follow and the delivery process is seamless. The flavours and quantities are perfect.

21. Jänner 2026
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren 💚

Bewertet mit 2 von 5 Sternen

The overall website is not useable

The overall website is not useable. They have an issue with the website whereas the menu changes even after you have selected and paid for the meals for the week. This has been raised with them however, nothing has been done yet. Bit concerning using a website where there can be data breach.

21. Oktober 2025
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Hi Shruti,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Daren
Customer Resolution Specialist
HelloFresh

Bewertet mit 5 von 5 Sternen

DELIVERIES ARE RELIABLE

DELIVERIES ARE RELIABLE, PRICING IS REASONABLE, AND IT IS EASY TO CANCEL FOR A WEEK IF GOING ON HOLIDAY OR WHAT EVER.

26. August 2025
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren💚

Bewertet mit 5 von 5 Sternen

Love Hello Fresh.

Love Hello Fresh.
I just love everything about Hello fresh and meals are great so far.

14. Jänner 2026
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊 You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊💚

- Blanch

Bewertet mit 4 von 5 Sternen

Good variety of options available

Good variety of options available. Good amount of ingredients provided to feed the family. Good communications when things are different from what is displayed. App very easy to use.

21. Oktober 2025
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Michelle💚

Bewertet mit 5 von 5 Sternen

Vegetarian

Deliveries always on time. Enjoy the recipes, fresh veges.

1. November 2025
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Joy 💚

Bewertet mit 3 von 5 Sternen

The portions are very small

The portions are very small, especially for the proteins like 250g of chicken is not sufficient to feed two hungry people.

11. November 2025
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Hi Daren,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Daren
Customer Resolution Specialist
HelloFresh

Bewertet mit 4 von 5 Sternen

The app is abit annoying at times.

26. Jänner 2026
Bewertung ohne vorherige Einladung
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for the review! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Bewertet mit 4 von 5 Sternen

Great easy meals.

Great easy meals.
Everyone even the fussy ones love hello fresh in our home.

29. Juni 2025
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Ricka 💚

Bewertet mit 4 von 5 Sternen

Good meal options

3. August 2025
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Ricka 💚

Bewertet mit 5 von 5 Sternen

Makes life easier

Good quality food, delivered fresh. Easy to arrange refunds if any issues. Great range of meals to select from.

2. Oktober 2025
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Bewertet mit 5 von 5 Sternen

The food is easy to prepare and cook

The food is easy to prepare and cook, and very tasty with a wide range to choose from. Love it

14. Jänner 2026
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We are delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬

Happy cooking! 😊

- Elise 💚

Bewertet mit 3 von 5 Sternen

Food and meals are great

Food and meals are great. I dont get enough time to cook them as some says I'm home at 5pm and others I'm home at 10pm. And I spend nights away

14. Jänner 2026
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for your review! ⭐

We are delighted to hear that you have been enjoying your meals!

Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️

If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:

Phone - (09) 886 9589
Live chat - hellofresh.co.nz
Facebook DM - http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Elise 💚

Bewertet mit 3 von 5 Sternen

The salmon had a very strong fish smell…

The salmon had a very strong fish smell and flavor and the crumb tasted a bit odd. I didn't like it. The dion mustard on the vegetables was awful nobody ate it.
The hoki crumbled fish was very nice. If im paying for food boxes it would have been good for the chips yo be cut up. I didnt like the red seasoning for the chips. It wasn't great but overall the holiday meal was nice. The chicken burger was OK but chicken breast is dry and nowhere near as moist as a thigh

18. Jänner 2026
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Hi Carmen,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Elise
Customer Resolution Specialist
HelloFresh

Bewertet mit 5 von 5 Sternen

Never had any problems with the service…

Never had any problems with the service or delivery.

19. Jänner 2026
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren 💚

Bewertet mit 5 von 5 Sternen

With HelloFresh our lives are made easier

With HelloFresh, meals are pre planned and pre packed making the process quick and easy come cooking. Everyone cooks in our house, including kids, so it’s a great system. Recipes are easy to follow. HelloFresh allows for better choices, healthy options, opportunity to try something different, and always a delicious meal to enjoy together.

6. Jänner 2026
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

-Daren 💚

Bewertet mit 3 von 5 Sternen

Awesome kai

Awesome kai. All good but way to small servings my whanau are big eaters. Loved the recipe cards though and still recommend as dinner inspiration is hard.

18. Jänner 2026
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Hi jeanne,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Daren
Customer Resolution Specialist
HelloFresh

Bewertet mit 4 von 5 Sternen

New experience

Look forward to the new recipes.

20. Jänner 2026
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Bewertet mit 5 von 5 Sternen

Great menu choices and easy to follow…

Great menu choices and easy to follow recipes

31. August 2025
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren💚

Bewertet mit 5 von 5 Sternen

Menu are great

Menu are great, fresh and yummy

6. Jänner 2026
HelloFresh New Zealand-Logo

Antwort von HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

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