Hellofresh Ireland Bewertungen 

3 352
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

It's over rated and expensive You can buy better and cheaper in local butcher and supermarket They are just middlemen They do give good ideas on menus Plus the delivery could be in late afternoon... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Mom responsible for a family of five. Removes the mental and physical work load around meal planning/preparation and sourcing of healthy foods. I don’t decide what’s for dinner anymore so k... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The service is very good. The delivery vans arrived at the appointed time. The meat is well packaged in ice packs. The food quality is great. No food waste. Only downside side is that sometimes ingred... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I really enjoyed cooking because I did not have to think about what to cook, everything was waiting for me fresh in the fridge and pantry. Customer Service is excellent and it's just so easy to use, i... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

3352 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(3 352)

975 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good produce

Good produce

8. August 2026
Bewertung ohne vorherige Einladung
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Paul,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Bewertet mit 5 von 5 Sternen

Fresh ingredients

Fresh ingredients

1. August 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Paul,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Bewertet mit 5 von 5 Sternen

Hello fresh is a game changer…

Hello fresh is a game changer especially for working families, fantastic value , magnificent menu choice , excellent freshness , no food wastage’s, unique healthy meals and protein options it’s a game changer for us .

30. Juli 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Mark,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Bewertet mit 5 von 5 Sternen

I was impressed on how the food was…

I was impressed on how the food was presented. It was packed with ice to keep the food cold. Very good quality of food and the recipes were very easy to follow. I loved it

30. Juli 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi There,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Bewertet mit 5 von 5 Sternen

Received my first order on time

Received my first order on time
Ingredients top quality
Recipes tasty

3. August 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi there,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Bewertet mit 5 von 5 Sternen

No more mom guilt / dinners are fun now

Mom responsible for a family of five. Removes the mental and physical work load around meal planning/preparation and sourcing of healthy foods.
I don’t decide what’s for dinner anymore so kids just go with it. Whole family gets a kick from the surprise of what’s for dinner now. No more alternating between spaghetti Bolognese and chicken nuggets . Every night is different. Kids exposed to lots of different kinds of foods now.

The instructions are easy to follow and again remove the mental load of recipe planning. Husband can take over some nights now too as he can just follow the instructions. All ingredients are packaged and labelled clearly to indicate what recipe they go with.

There is no waste as you receive only quantities you need per recipe. So no mom guilt here regarding waste.

High quality ingredients which also removes the work load for me when it comes to sourcing / choosing the best/ healthy suppliers/ brands for my family.

I know a professional has put time and effort into the recipes but also sourcing great ingredients and it’s a relief to have someone else do that now.

24. Juli 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Jeannie,

Thank you so much for your lovely feedback! 💚 We’re delighted to hear that we’ve helped take some of the stress out of meal planning while making mealtimes more exciting for the whole family. It’s wonderful to know the kids are enjoying trying new foods too! 😊

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Bewertet mit 5 von 5 Sternen

Now I enjoy cooking for the family!

I really enjoyed cooking because I did not have to think about what to cook, everything was waiting for me fresh in the fridge and pantry. Customer Service is excellent and it's just so easy to use, i'm hooked!

1. August 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Dalma,

Thank you so much for your wonderful 5-star review! 🌟

We're delighted to hear that HelloFresh has made cooking for your family easier and more enjoyable.

It's great to know you're enjoying the fresh ingredients, the convenience of having everything planned for you, and that our Customer Service team has made a positive impression. Hearing that you're hooked truly means a lot to us.

Thank you for being part of the HelloFresh family. We can't wait to continue bringing delicious and hassle-free meals to your table.

Best,
Renzo
HelloFresh Team

Bewertet mit 2 von 5 Sternen

It's over rated and expensive

It's over rated and expensive
You can buy better and cheaper in local butcher and supermarket
They are just middlemen
They do give good ideas on menus
Plus the delivery could be in late afternoon so in summer the ice protecting the parcel will have melted and it could be left at your doorstep in a sunny place-not good

22. Juli 2026
Bewertung ohne vorherige Einladung
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Eamonn,

Thank you for taking the time to share your honest feedback. We appreciate you sharing your thoughts with us and are glad to hear that you found our menu ideas helpful. We also understand your concerns regarding the value of our service and your comments about deliveries during warmer weather.

Please know that we've taken your feedback on board, and we truly appreciate you sharing your concerns. Feedback like yours helps us continue reviewing and improving our service and overall customer experience.

If you need any assistance, our Customer Care team is available to help:

📞 Phone: +353 1 223 8958
💬 Live Chat: https://www.hellofresh.ie/contact-us

Best,
Renzo
HelloFresh Team

Bewertet mit 3 von 5 Sternen

A bit hit and miss

Very hit and miss. A lot of pasta and rice dishes . Not good for someone who doesn't like either. Ingredients are good but can be a bit hit and miss. I have only started using them and while all the above I will still try it for a bit to see what dishes I like and if its worth continuing.

30. Juli 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

We appreciate you sharing your initial impressions with us. We understand that our current menu, with its emphasis on pasta and rice dishes, might not suit everyone's preferences. We are always working to diversify our offerings and we value your feedback as we continue to evolve. We hope you find some dishes you enjoy as you explore our selection further.

-Ann

Bewertet mit 5 von 5 Sternen

Easy and tasty dishes

Easy and tasty dishes

11. Juni 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

We're so happy to hear you found our dishes both easy and tasty! We truly appreciate your wonderful feedback.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Bewertet mit 5 von 5 Sternen

we love you:)

22. März 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Caleb

Thank you so much for the five stars!

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Bewertet mit 5 von 5 Sternen

Really impressed.

Really impressed.

19. März 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi John,

Thank you so much for the five stars! ⭐

We’re so happy to hear that you’re enjoying our tasty meals and the quality of our ingredients, especially for your keto and low-carb lifestyle! 🥦🍗

It’s great to know that our easy-to-follow recipes have taken the hassle out of meal planning. That’s exactly what we aim for more flavour, less fuss!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
Portia💚
The Hellofresh Team

Bewertet mit 5 von 5 Sternen

Quick .easy to follow rescipe

Quick .easy to follow rescipe. Tasty

27. Juli 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi John,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Bewertet mit 4 von 5 Sternen

Quick and easy

It is very, quick and easy to order the meals. Cooking the meals is very easy and straightforward and very tasty.

23. Juli 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Jennie,

Thank you for taking the time to share your feedback! We're so glad to hear that you find it quick and easy to order your meals, and that the recipes are straightforward to cook and delicious.

We're always looking for ways to improve, so we'd love to know what we could do to make your experience worthy of a 5-star review. Your feedback helps us continue providing the best possible service.

If you need any assistance, please don't hesitate to contact our Customer Support team through the following channels:

Phone: +353 1 223 8958
Live Chat: https://www.hellofresh.ie/contact-us

We look forward to hearing from you and serving you again soon!

Best regards,
Renzo
HelloFresh Team

Bewertet mit 5 von 5 Sternen

Would highly recommend

The ingredients are of the highest quality. Everything is ready so no measuring or sourcing foods or accompaniments. Would highly recommend

31. Juli 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Treasa,

We're so happy to hear that you're enjoying the quality of our fresh ingredients and the convenience of our pre-portioned meals! Knowing that everything is prepared and ready to use, making mealtimes easier and more enjoyable for you, truly means a lot to us.

If you need further assistance, please contact our Customer Care team through the following channels:

Phone: +353 1 223 8958
Live Chat: https://www.hellofresh.ie/contact-us

Kind regards,
Portia
HelloFresh Team

Bewertet mit 4 von 5 Sternen

Loved all my meals

Loved all my meals , enjoyed cooking them , lovely fresh food very good quailty

30. Mai 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Ann,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Ru💚
The Hellofresh Team

Bewertet mit 5 von 5 Sternen

The choice is great

The choice is great, food always fresh .portion sizes good . Takes the hassle our of deciding every day . Cost effective for a family of 2 .

7. Mai 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Cat,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Bewertet mit 1 von 5 Sternen

Didn't even receive my order

I decided to try HelloFresh for the first time and ordered the Classic Plan (3 meals for 2 people), expecting it to be delivered on Saturday, 25 July. Because I was relying on this delivery, I didn't buy any groceries for the weekend.

The biggest problem was that there was no tracking whatsoever. I had absolutely no way of knowing where my order was or whether it was even coming. I contacted customer support during the day and was told deliveries usually arrive between 7:00 AM and 5:00 PM, so I waited at home all day. Nothing arrived.

At around 6:00 PM, I tried contacting support again, only to find they were already closed. By then, our entire day had been ruined. Since we had no groceries at home and had planned all our meals around the HelloFresh box, both of us had to order every meal through Deliveroo, which ended up costing far more than we normally spend. We usually cook at home, but we specifically skipped grocery shopping because we trusted HelloFresh to deliver as promised.

On Sunday, I contacted support again and was told they would check with the delivery team and email me. Later that day, I received an email saying my order would not be delivered due to "unforeseen circumstances."

Yes, they refunded the €21, but that's not compensation—that's simply returning money for something they never delivered. The €10 account credit is useless to me because after this experience I have no intention of ordering from HelloFresh again.

No tracking, no communication, no delivery, and support unavailable when I actually needed help. This was an absolutely terrible first experience. It wasted my entire day, forced us to spend extra money on takeaway, and completely defeated the purpose of ordering a meal kit service in the first place. I definitely won't be using HelloFresh again.

25. Juli 2026
Bewertung ohne vorherige Einladung
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi there,

Thank you for your feedback, and we're very sorry to hear about your experience. We sincerely apologize for the inconvenience caused by the missed delivery, the lack of tracking updates, and the communication issues you encountered. We completely understand how frustrating this must have been, especially when you had planned your meals around your expected delivery.

We appreciate you taking the time to share your review. We'd really like the opportunity to make things right. Our team will be reaching out to you directly to discuss your experience further and see how we can best assist you.

Best regards,
Renzo
HelloFresh Team

Bewertet mit 4 von 5 Sternen

Loving the ease and convenience

Loving the ease and convenience. Huge weight off not having to think about what to make! That being said I've had a few issues around veg freshness, ingredients missing/damaged. All in all happy though.

29. Mai 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Kerry,

Thank you for your 4-star review! 🌟

We're delighted to hear that you're enjoying the ease and convenience of HelloFresh and that it's taking the stress out of deciding what to cook. We're also sorry to hear that you've experienced issues with the freshness of some vegetables and with missing or damaged ingredients. We sincerely apologize for the inconvenience, and we appreciate you taking the time to share your feedback.

If you experience any issues with your deliveries in the future, please don't hesitate to contact our Customer Care team so we can make things right:

Phone: +353 1 223 8958
Live Chat: https://www.hellofresh.ie/contact-us

Thank you for your continued support, and we look forward to providing you with an even better experience in the future.

Best regards,
Renzo
HelloFresh Team

Bewertet mit 4 von 5 Sternen

The service is very good

The service is very good. The delivery vans arrived at the appointed time. The meat is well packaged in ice packs. The food quality is great. No food waste. Only downside side is that sometimes ingredients are missing or changed. I ordered sweet potatoes and got ordinary potatoes. Meat for a dinner not included. Although you get some compensation it’s not helpful when it’s dinner time and you are missing an ingredient.

28. Juli 2026
Hellofresh Ireland-Logo

Antwort von Hellofresh Ireland

Hi Joan,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr