Banner for Heron Financial

Heron Financial Bewertungen 

2 317
TrustScore 5 von 5

5,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Aidan has been nothing short of phenomenal for us on two house moves now! Always quick to reply, with an abundance of clear information - clarifying any jargon - making us feel fully informed on our n... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was recommended to Aidan at Heron Financial by a friend. My wife and I wanted a mortgage but we're in our 50s and towards the back end of our working life. Aidan listened to our situation and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Rachel Lewis and her colleagues at Heron Financial were exceptionally helpful throughout our first-time home purchase. Their deep industry knowledge and strong, consistent support made the entire proc... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Aiden has been absolutely wonderful and attentive from the first time we met with him. It can be really overwhelming buying a house and understanding how it all works, and as first-time buyers Aiden h... Mehr ansehen

Unternehmensdetails

  1. Hypothekenmakler
  2. Versicherungsagentur

Über Heron Financial

Vom Unternehmen geschrieben

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktinformationen

5,0

Hervorragend

TrustScore 5 von 5

2317 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5,0

Alle Bewertungen

(2 317)

262 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Outstanding Service!

Josh couldn’t have been more helpful with all of the process. We’re so impressed with the service, support and overall attentiveness with our time with Heron. Additionally, Zara has been a huge help with the account management side to help progress the mortgage application. We’re so pleased and would definitely recommend to all our friends and family!

29. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your wonderful review. We’re delighted to hear that Josh and Zara provided such helpful support throughout your mortgage application journey!

Bewertet mit 5 von 5 Sternen

Joshua from Heron Financial has guided…

Joshua from Heron Financial has guided and helped us through submitting our mortgage application for our first home.
He was trustworthy and reliable from the start, which is why we picked Heron Financial despite already being in touch with a couple of other mortgage broker firms.

26. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind review. We’re delighted to hear that Joshua was able to guide and support you through your first home mortgage application!

Bewertet mit 5 von 5 Sternen

Highly recommended

I have used Heron for many years and recommended them to many. Joshua is a pleasure to deal with, has great market knowledge and is always there for advice when needed! Highly recommend

29. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your continued trust in Heron Financial and for recommending us to others over the years!

Bewertet mit 5 von 5 Sternen

Callum and Chloe have been amazingly…

Callum and Chloe have been amazingly helpful in securing us a mortgage to allow us to buy the property we had found, despite a few obstacles being thrown in the way! Always friendly, cheerful, and reassuring and they got us a great deal. Would definitely recommend to all our friends and family.

28. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your wonderful review. We’re delighted to hear that Callum and Chloe were able to help you secure your mortgage and support you through the challenges that arose along the way!

Bewertet mit 5 von 5 Sternen

Fantastic Help

Both Leona C and Callum F were incredibly helpful during our process of buying our first house. Invaluable service from the both of them and I couldn't thank them enough.

28. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind review. We’re delighted to hear that Leona and Callum were able to provide such valuable support during your first home purchase!

Bewertet mit 5 von 5 Sternen

Don was great during out consultations

Don was great during out consultations, he directed us through the process in so much detail and kept in contact with us regularly with updates and found solutions when we hit some hurdles. Leona was also great from a communication perspective and being in contact. Would recommend this team

27. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind review and recommendation. We’re delighted to hear that Don provided such detailed guidance throughout the process and kept you regularly updated every step of the way!

Bewertet mit 5 von 5 Sternen

Highly Recommend – Great Support Every Step of the Way

Although I haven’t completed on my purchase yet, my experience so far has been really positive. Chloe and Aidan have both been brilliant — always quick to respond, incredibly helpful, and happy to answer all of my questions. They’ve made the process feel much less stressful, and I've felt supported throughout. Really grateful for all their help so far and would definitely recommend.

27. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind review. We’re delighted to hear that your experience with Heron Financial has been so positive so far!

Bewertet mit 5 von 5 Sternen

Made things easy

Made things easy to understand and walked through every step of the way. Always someone available to speak to when there are issues and quick to respond to queries.

26. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind review. We’re delighted to hear that the team made everything easy to understand and guided you through each step of the process!

Bewertet mit 5 von 5 Sternen

I’ve had the pleasure of working with…

I’ve had the pleasure of working with Aidan over the past few years, and I can honestly say the service has been exceptional from start to finish. His attention to detail is second to none, and he is always on the ball—proactive, responsive, and incredibly knowledgeable. He consistently goes above and beyond to ensure everything runs smoothly, which makes what can often be a stressful process feel straightforward and well-managed.

Zara, as case handler, has also been fantastic throughout. She keeps everything organised and on track, communicates clearly, and is always quick to help with any queries. Together, they make a brilliant team and provide a level of service that’s hard to find.

I wouldn’t hesitate to recommend Aidan and Zara at Heron Financial—in fact, I wouldn’t work with anyone else.

25. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your wonderful review and for your continued trust in Heron Financial over the years.

We’re delighted to hear that Aidan’s attention to detail, proactive approach, and expertise have consistently helped make the mortgage process feel straightforward and well managed!

Bewertet mit 5 von 5 Sternen

Was an absolute pleasure working with…

Was an absolute pleasure working with Gary Holmes. Remortgaging took longer a few months longer than expecting but Gary was always there to provide advise and guidance to my circumstances whilst making sure to action swiftly to lock in the best rate available at that time. Highly recommend him!

8. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind review. We’re delighted to hear that Gary provided such valuable advice and guidance throughout your remortgage journey!

Bewertet mit 5 von 5 Sternen

Kane & Chloe have been fantastic in…

Kane & Chloe have been fantastic in helping us secure our mortgage! Made everything simple and easy to understand and keeping all our worry’s at bay! Always there to support us with any questions or concerns we have had. Thank you so such!

22. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your lovely review. We’re delighted to hear that Kane and Chloe were able to help you secure your mortgage and make the whole process feel simple and easy to understand!

Bewertet mit 5 von 5 Sternen

Professional and friendly service

Kane Powell has always been very friendly, knowledgeable and professional. He quickly understood our needs and delivered very quickly by saving us money on our existing mortgage even before dealing with our new application. This was a real bonus that we weren't expecting! Leona & all the staff we spoke to along the way were also very friendly and efficient. Thank you!

18. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your lovely review. We’re delighted to hear that Kane was able to quickly understand your needs and help secure savings on your existing mortgage before progressing with your new application!

Bewertet mit 5 von 5 Sternen

My experience excellent Heron Financial

My experience with Heron Financial was excellent. In my dealings with Ailsa I was continually impressed with her patience and professionalism.

15. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind words and for sharing your experience with Heron Financial. We’re delighted to hear that Ailsa’s patience and professionalism made such a positive impression throughout your journey!

Bewertet mit 5 von 5 Sternen

Highly recommend

Can not recommend Heron Financial enough,from help to obtain my mortgage and life insurance they were great help every step of the way 😊

12. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind words and recommendation. We’re delighted to hear that the team was able to support you throughout both your mortgage and life insurance journey!

Bewertet mit 5 von 5 Sternen

Heron Financial have been amazing from…

Heron Financial have been amazing from start to finish. Such a prompt, professional and helpful team of people, we had regular contact throughout the process and was kept updated of any changes or amendments needed.

I would highly recommend Heron Financial.

15. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind words and recommendation. We’re delighted to hear that you had such a positive experience with Heron Financial from start to finish!

Bewertet mit 5 von 5 Sternen

working with Heron Financial

It was an absolute pleasure to work with Zara Arshad and Kane Powell .
Heron Financial are extremely professional, efficient and speedy. I cannot recommend them highly enough. The communications were prompt and I was never left waiting. They guided us through the process and answered our queries, making the process much easier and stress free.
Thank you team!

5. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your kind words and for taking the time to share your experience with Heron Financial. We’re delighted to hear that Zara and Kane made the process feel smooth and efficient!

Bewertet mit 5 von 5 Sternen

The team at Heron Financial were phenomenal

The team at Heron Financial were phenomenal. Our mortgage advisor Aidan was very efficient in getting us a mortgage offer. He was quick and always ready to answer any question. He explained us the market, and seemed to try to get the best deal to us. Zara made sure to keep us updated and feel at ease while the application was in progress.

Also, Joe from the Protection department is very attentive to find the correct balance of mortgage protection for a given buyer's situation.

Overall good professionals and good people. I would recommend.

14. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your wonderful review and for taking the time to share your experience with Heron Financial. We’re delighted to hear that Aidan, Zara, and Joe were all able to support you so well throughout your mortgage and protection journey!

Bewertet mit 5 von 5 Sternen

I’ve used Aidan and Chloe several times…

I’ve used Aidan and Chloe several times now for my mortgages and I honestly wouldn’t go anywhere else. They are both professional, knowledgeable, responsive, and always make the whole process feel straightforward and stress-free.

No matter how many questions I’ve had, they’ve always taken the time to explain everything clearly and keep me updated throughout. Their advice has consistently been excellent and I’ve always felt like they genuinely had my best interests at heart.

I wouldn’t hesitate to recommend Aidan and Chloe to anyone looking for reliable and trustworthy mortgage advisers. Thanks again for all your help!

10. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your continued trust in Heron Financial. It’s fantastic to hear that Aidan and Chloe have consistently provided such knowledgeable advice!

Bewertet mit 5 von 5 Sternen

Don and Zara have been an absolute…

Don and Zara have been an absolute delight to deal with. They have secured our mortgage and the whole process has been very smooth and easy. I honestly thought it would be much harder than what it has been!! They always have been available for questions and queries and come back very quickly. Extremely professional whilst also friendly. I cannot thank them enough. I will definitely be recommending Heron to others. Thank you so much!

12. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you so much for your lovely review. We’re delighted to hear that Don and Zara made the mortgage process feel easy!

Bewertet mit 5 von 5 Sternen

Callum and Chloe were absolute stars

Callum and Chloe were absolute stars. Our mortgage application was unique however their expertise and guidance assisted us with obtaining the mortgage we needed for our forever home. Thank you!

8. Mai 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Callum and Chloe were able to support you so well throughout your mortgage journey!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr