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Heron Financial Bewertungen 

2 321
TrustScore 5 von 5

5,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Aidan has been nothing short of phenomenal for us on two house moves now! Always quick to reply, with an abundance of clear information - clarifying any jargon - making us feel fully informed on our n... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was recommended to Aidan at Heron Financial by a friend. My wife and I wanted a mortgage but we're in our 50s and towards the back end of our working life. Aidan listened to our situation and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Rachel Lewis and her colleagues at Heron Financial were exceptionally helpful throughout our first-time home purchase. Their deep industry knowledge and strong, consistent support made the entire proc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Aiden has been absolutely wonderful and attentive from the first time we met with him. It can be really overwhelming buying a house and understanding how it all works, and as first-time buyers Aiden h... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekenmakler
  2. Versicherungsagentur

Über Heron Financial

Vom Unternehmen geschrieben

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktinformationen

5,0

Hervorragend

TrustScore 5 von 5

2321 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

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5,0

Alle Bewertungen

(2 321)

253 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very professional service

Very professional service providing targeted and accurate financial advice.

29. Jänner 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your kind review. We’re so pleased to hear you found the service professional and the financial advice clear!

Bewertet mit 5 von 5 Sternen

Aidan and Leona recently helped us with…

Aidan and Leona recently helped us with the remortgage process as our current mortgage deal was reaching the end of a five year deal. They went through all the information in detail before presenting us with different options. They prioritised looking at a deal which fitted with our needs/wants such as duration and cost and making sure the product was affordable for us. Once they confirmed the best deal available the application was submitted swiftly with an offer coming back within 24 hours. They made the process easy and seamless. Thank you so much for being so professional and helpful in what can be a stressful process. Highly recommend the team at Heron!

12. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for such a lovely review. We’re so pleased to hear Aidan and Leona were able to support you so well as your five-year mortgage deal came to an end, taking the time to explain everything clearly and present options that suited your needs!

Bewertet mit 5 von 5 Sternen

I always use this company

I always use this company. such useful service with brilliant people.

28. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your continued trust and support. We’re so pleased to hear you always choose Heron Financial!

Bewertet mit 5 von 5 Sternen

We've had a brilliant experience with…

We've had a brilliant experience with Heron Financial in dealing with our re-mortgage. We had a slightly bumpy initial route to our first mortgage with another mortgage broker and this has been so easy in comparison! Really knowledgeable and super helpful, Aidan and Leona have been communicative and informative every step of the way - we've actually enjoyed the process this time round! Would highly recommend!

28. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Aidan and Leona were able to make your remortgage experience feel so much easier and more positive this time around!

Bewertet mit 5 von 5 Sternen

Aidan and Leona | Wonderful Experience

We're halfway through our remortgage process, and Aidan and Leona have been incredibly helpful throughout, and we couldn't have asked for anything more. They've guided us through the process, kept us up to date, and have always been there to provide answers when we've needed them. It's been lovely having them help us along in this process.

28. Jänner 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Aidan and Leona have been so helpful throughout your remortgage process so far!

Bewertet mit 5 von 5 Sternen

I worked with both Zara Arshad and Kane…

I worked with both Zara Arshad and Kane Powel and they were both amazing! Always looking out for my best interest, very knowledgeable, and most importantly in this area of work, very responsive and helpful for any query I had!

27. Jänner 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Zara and Kane provided such knowledgeable and helpful support throughout!

Bewertet mit 5 von 5 Sternen

This is my 4th time working with Heron…

This is my 4th time working with Heron and looking forward to many more. Always top notch, always responsive, works in the favour of the client, very friendly and forthcoming.

26. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your continued trust and support. We’re so pleased to hear this is your fourth time working with Heron Financial, and it means a great deal to know you’ve consistently found the service responsive and friendly!

Bewertet mit 5 von 5 Sternen

Really happy with the Heron team!

Recently used Heron Financial to sort our mortgage for us, and are super happy with the service we received! We started with Aimee who spent lots of time with us on the phone giving us advice, and a follow up call to look at potential rates and estimates of what we would be paying each month. She answered all questions we threw at her really clearly and took the time to explain things properly. Once we had decided to go ahead, Kane and Zara were then equally helpful at sorting everything out that we would need to get the mortgage process going, all the documents etc. They kept us well informed at all times via phone and email which we appreciated. They were very patient with us even when we decided to put a third application in which delayed the whole process a bit. Ultimately we have ended up with a successful mortgage application and we are fully clued up on all the questions we had, thanks to the team at Heron. We would definitely recommend. Thanks team!

14. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for such a lovely review. We’re so pleased to hear Aimee, Kane and Zara were able to support you so well throughout your mortgage journey!

Bewertet mit 5 von 5 Sternen

Always of great service and put Thier…

Always of great service and put Thier customers first interest first! Always find the best outcomes!

22. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your kind review. We’re so pleased to hear you’ve found the service consistently helpful and customer focused!

Bewertet mit 5 von 5 Sternen

Kept me updated at all times

Kept me updated at all times.
Made it easy an comfortable for a first time buyer.

21. Jänner 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your kind review. We’re so pleased to hear you felt kept updated throughout the process!

Bewertet mit 5 von 5 Sternen

Efficient and supportive service

Brennan, Zara and Vinal have all been hugely supportive throughout my mortgage application process - I have felt informed, been kept up-to-date, and communicated with efficiently at all times. They have been understanding to and ensured my needs were met.

13. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Brennan, Zara and Vinal provided such supportive and efficient guidance throughout your mortgage application!

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

I’ve had a great experience working with Heron Financial, particularly with Dalia and Rachel. Communication has been clear and they’ve taken the time to explain everything in a way that’s easy to understand.

I wouldn’t hesitate to recommend them to anyone looking for reliable and knowledgeable mortgage advice.

9. Jänner 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Dalia and Rachel provided such clear and helpful support throughout your experience!

Bewertet mit 3 von 5 Sternen

Deleting my account today

Update: Received a call from Heron to followup on this issue, which is appreciated, but it can't change what happened.

Deleting my account today. I had to get a mortgage with them and ended up on a worse deal then ideal because adviser went on holiday without updating my deal or assigning someone else.

Their online portal is useless because it doesn't properly adjust for prepayments. I can't event update remaining mortgage value manually. So the alerts for better deal are useless for me.

There are tons of online calculators that work much better.

9. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We were helped by Zara and Kane who…

We were helped by Zara and Kane who were very professional and helped us through every step. Would definitely use and recommend their services to everyone.

4. Jänner 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Zara and Kane were able to support you professionally and guide you through every step of the process!

Bewertet mit 5 von 5 Sternen

Dalia & Robyn are extremely helpful…

Dalia & Robyn are extremely helpful finding me the best deals with plenty of time to still switch if a better one comes along. Great service from both parts once again.

5. Jänner 2026
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your lovely review and for choosing Heron Financial again. We’re so pleased to hear Dalia and Robyn have once again provided such helpful support!

Bewertet mit 5 von 5 Sternen

It was great working with Heron on the…

It was great working with Heron on the purchase, and the offer was issued quickly. Thank you

8. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your kind review. We’re so pleased to hear you had a great experience working with Heron!

Bewertet mit 5 von 5 Sternen

Competent, friendly and supportive

We've had a such a great experience from the start with Heron Financial and especially Dalia and Leona. Even from the initial phonecall, they've been informative, helpful, friendly, very personable and have helped us so much. I know that I can send an email or make a quick phonecall to ask a question and they will try their best to answer it and provide a solution. Dalia and Leona have been our advisors throughout our remortgage journey and we can't thank them enough for being supportive and making it as easy and achievable as it has been. Thanks

31. Dezember 2025
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for such a lovely review. We’re so pleased to hear Dalia and Leona have provided such informative and supportive guidance throughout your remortgage journey!

Bewertet mit 5 von 5 Sternen

Don & Robyn made the process super…

Don & Robyn made the process super simple when remortgaging. Very grateful

12. Dezember 2025
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Don and Robyn made your remortgage process feel so simple!

Bewertet mit 5 von 5 Sternen

Excellent service from Heron Financial

Excellent service from Joshua and Robyn. A few hurdles to jump with obtaining the mortgage offer as we needed to change lender, but both Joshua and Robyn did everything possible to secure the offer and kept us updated throughout the process. Receiving the offer just before Christmas which was great!

Thank you both!!

30. Dezember 2025
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Joshua and Robyn were able to support you so well throughout the process!

Bewertet mit 5 von 5 Sternen

I had an excellent experience with…

I had an excellent experience with Heron Financial from start to finish. Callum and Robyn managed my mortgage application with incredible professionalism, keeping me updated at every turn and making what is usually a stressful process feel completely manageable. Additionally, Ailsa was fantastic with the insurance side, providing clear guidance that gave me real peace of mind. All three took the pressure off a major part of my house-buying journey. Highly recommended for their proactive communication and expertise!

21. November 2025
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for such a thoughtful review. We’re really pleased to hear Callum and Robyn made your mortgage application feel manageable and well supported throughout!

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