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Heron Financial Bewertungen 

2 321
TrustScore 5 von 5

5,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Aidan has been nothing short of phenomenal for us on two house moves now! Always quick to reply, with an abundance of clear information - clarifying any jargon - making us feel fully informed on our n... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was recommended to Aidan at Heron Financial by a friend. My wife and I wanted a mortgage but we're in our 50s and towards the back end of our working life. Aidan listened to our situation and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Rachel Lewis and her colleagues at Heron Financial were exceptionally helpful throughout our first-time home purchase. Their deep industry knowledge and strong, consistent support made the entire proc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Aiden has been absolutely wonderful and attentive from the first time we met with him. It can be really overwhelming buying a house and understanding how it all works, and as first-time buyers Aiden h... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekenmakler
  2. Versicherungsagentur

Über Heron Financial

Vom Unternehmen geschrieben

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktinformationen

5,0

Hervorragend

TrustScore 5 von 5

2321 Bewertungen

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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

5,0

Alle Bewertungen

(2 321)

253 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Outstanding

Robyn and Josh were outstanding in helping us secure our remortgage. Their knowledge, efficiency, and clear communication made what can often be a daunting process feel straightforward and reassuring. They were always approachable, quick to respond, and proactive in finding the best possible solution for us. We really appreciated the transparent, fee-free service and the personal touch throughout. An excellent experience all round—wouldn’t hesitate to recommend them to friends and family.

29. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for such a lovely review. We’re so pleased to hear Robyn and Josh were able to make your remortgage feel straightforward and reassuring throughout!

Bewertet mit 5 von 5 Sternen

My experience with Heron has been…

My experience with Heron has been nothing but a pleasure and I would personally like to thank Zara and Brennan for their continuous support and guidance through the process of my remortgage.

22. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear your experience with Heron Financial has been such a positive one!

Bewertet mit 5 von 5 Sternen

Would recommend!

Helpful and reliable, got everything done, good comms by email and phone - would recommend!

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your kind review. We’re so pleased to hear you found the service helpful!

Bewertet mit 5 von 5 Sternen

Would definitely recommend

Kane and Zara were really helpful with getting our new mortgage. Super friendly, quick to respond and answered all of our questions.

20. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Kane and Zara were able to help with your new mortgage and make the process feel so straightforward!

Bewertet mit 5 von 5 Sternen

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I can’t thank Kane, Robyn and Oliver enough for helping me and my partner secure our mortgage! From start to finish, they made the entire process smooth and stress-free. They took the time to explain every step, answered all my questions promptly, and found the best deal for my situation. I highly recommend Heron to anyone looking for a reliable and knowledgeable mortgage professional.

8. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Kane, Robyn and Oliver were able to make your mortgage journey feel smooth and stress-free!

Bewertet mit 5 von 5 Sternen

Expert support

Aidan Broom and Rachel Lewis have been extremely helpful to my partner and I as we navigated the plan for our mortgage on our new house. Always very prompt responses, easy to digest information and very knowledgable. We felt / feel at ease throughout the process with their expert support.

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Aidan and Rachel were able to support you and your partner so well!

Bewertet mit 5 von 5 Sternen

Our mortgage advisers

Our mortgage advisers, Kane and Robyn, were excellent.
Kane was always helpful in discussing different deals and providing support throughout the process.
Robyn was consistently helpful in following everything through and keeping us updated.
We highly recommend this company

15. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Kane and Robyn provided such excellent support throughout your mortgage journey!

Bewertet mit 5 von 5 Sternen

amazing efficient team

amazing efficient team, easy to communicate

10. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your kind review!

Bewertet mit 5 von 5 Sternen

Really good experience with Zara and…

Really good experience with Zara and Callum. Really helpful, knowledgable and responsive. They answered all our questions quickly and were happy to chat everything through. Would highly recommend.

12. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Zara and Callum were so helpful and responsive throughout!

Bewertet mit 5 von 5 Sternen

Keen to help!

I have used Kane at Heron financial for 3 renewals in a row. Hea always willing to help and try to achieve the best possible rates. I would highly recommend his service.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your continued trust and support. We’re so pleased to hear Kane has been able to help you through three renewals in a row!

Bewertet mit 5 von 5 Sternen

Fantastic Customer Service

The customer service from Kane and Zara has been nothing short of fantastic - from start to finish. Would highly recommend.

12. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Kane and Zara provided such fantastic support!

Bewertet mit 5 von 5 Sternen

5 stars service

Callum, Rachel and Chole have been super helpful and speedy throughout our whole mortgage process. They have been very professional and optimal in the assistance they provided to us.
Highly recommended to all our friends!

10. Dezember 2025
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Callum, Rachel and Chloe were able to support you so well throughout your mortgage process!

Bewertet mit 5 von 5 Sternen

recommendable!

I had a really positive experience with Neve and Joshua. They were friendly, professional, and always quick to respond to my questions. The whole process was straightforward, and I felt supported from start to finish. I truly appreciate their help and would definitely recommend them to anyone looking for a mortgage advisor!

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Neve and Joshua provided such friendly and responsive support throughout the process!

Bewertet mit 5 von 5 Sternen

Ailsa

Ailsa was super helpful, taking time to clearly go through all the types of income protection and mortgage cover and helping with the will writing process

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Ailsa was able to support you so helpfully!

Bewertet mit 5 von 5 Sternen

Great mortgage advisors

Robyn & Joshua were great in dealing with our remortgage and making sure we got the best deal. Highly recommend!

5. Dezember 2025
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Robyn and Joshua were able to support you with your remortgage and help secure the right deal for your needs!

Bewertet mit 5 von 5 Sternen

Flawless service and great advice

Flawless service and great advice!

Aidan and his team are amazing - we've just used HF for the third time and I recomend them to everyone. Always an email/phone call away, speedy responses and kind advice. No question is ever 'stupid' to them.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review and for choosing Heron Financial again. We’re so pleased to hear Aidan and the team have provided such helpful advice!

Bewertet mit 5 von 5 Sternen

Kane has always been fantastic for us…

Kane has always been fantastic for us for the past 4 years. His knowledge and experience shines through and has helped us make some big decisions. Robyn has also been great and very friendly/kind during email and phone conversations and answering all my questions. Thanks so much all

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review and for your continued trust over the past four years. We’re so pleased to hear Kane and Robyn have helped you through some important decisions!

Bewertet mit 5 von 5 Sternen

We were looked after

As a first-time buyer the whole mortgage process felt overwhelming at first, but Heron financial service made everything straightforward and stress-free. From the very beginning, they were patient, clear, and incredibly supportive. Brennan was our first contact and reassured us of our affordability, something we didn't get with other financial service. Robyn was organised, quick to answer and up to date with the process. We knew we were looked after.

Most importantly, they worked hard to secure a mortgage offer that truly suited our needs and budget. We felt completely looked after throughout the process.

We are now happily holding a mortgage offer, and we couldn’t be more grateful for their help. I would highly recommend them to anyone especially other first-time buyers who want guidance they can trust.

Thanks Robyn and Brennan.

24. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for such a lovely review. We’re so pleased to hear Brennan and Robyn were able to make your first-time buyer mortgage journey feel clear and less overwhelming!

Bewertet mit 5 von 5 Sternen

The service from Callum and Robyn has…

The service from Callum and Robyn has been exceptionally good. Been a customer with Heron for over 6 years and still believe they provide the best products.

1. Dezember 2025
Bewertung ohne vorherige Einladung
Heron Financial-Logo

Antwort von Heron Financial

Thank you for your continued trust and support over the past six years. We’re so pleased to hear Callum and Robyn have provided exceptionally good service!

Bewertet mit 5 von 5 Sternen

Impressed with how customer focused they are

I’ve recently secured my remortgage with Heron and I was really impressed with how customer focused they are. I had the pleasure of speaking with Aidan Broom, Robin Dawson and Oliver Jordan, each one of them were knowledgable, professional and kind. They took the time to fully understand my personal circumstances and gave clear advice. The application process was easy to complete within the portal but if I had any questions I was able to speak to an adviser easily. The progress of my mortgage was managed well and I was communicated to regularly. I was also presented with some cost efficient insurance products to consider again inline with my personal circumstances.

Would highly recommend Heron for a supportive handholding experience.

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for such a thoughtful review. We’re so pleased to hear Aidan, Robyn and Oliver provided such professional and kind support throughout your remortgage journey!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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