highbornlondon Bewertungen 

403
•
TrustScore 4.5 von 5

4,4

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

the person who created this Highborn line of skincare is very thoughtful and the products have nothing unusually strong nor do they contain any chemicals. I’m trusting the ingredients and they are q... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Recently new to this product and genuinely love it. I’m lucky to have good skin but can always help the look and tone of it as I’m aging and this hits the mark. My skin feels nourished and soft but al... Mehr ansehen

Bewertet mit 5 von 5 Sternen

As a new customer to Highborn tried the starter kit of eye gel, face serum, and night elixir as it was on special offer. Skin feels much softer and much less irritated. Consequently got the face moi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Update , I have now received a reply from Highborn and now in contact with them and all resolved . I have emailed this company twice asking for advice before phrchasing their eye cream as I at time... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kosmetikproduktanbieter

Vom Unternehmen geschrieben

HighBorn is for discerning women who want to empower and release their own natural beauty with an honest, natural and realistic approach. No matter what you're facing.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

403 Bewertungen

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4,4

Alle Bewertungen

(403)

38 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

lovely products which makes my skin…

lovely products which makes my skin feel lovely.

6. April 2026
Bewertung ohne vorherige Einladung
highbornlondon-Logo

Antwort von highbornlondon

Thank you so much - "lovely" is exactly what we're going for! So glad your skin is feeling the benefit. Tracey

Bewertet mit 5 von 5 Sternen

Fantastic shop

Fantastic shop! The best conditioner I’ve ever used & now have a subscription! They have lovely little touches too. I got a lovely thank you note. Brilliant, highly recommend.

9. März 2026
Bewertung ohne vorherige Einladung
highbornlondon-Logo

Antwort von highbornlondon

Thank you so much! Brilliant to hear the conditioner's won you over - and welcome to the subscription family. Those little touches matter to us, so I'm really glad the thank you note landed. Reviews like this genuinely make our day. Tracey

Bewertet mit 5 von 5 Sternen

Great products

The customer service is fantastic and the products are excellent. I started chemotherapy in January and subsequently lost my hair. I was feeling very low but decided the one thing I could do was to look after my skin at this time. The products, especially the eye gel, are great and my skin has definitely improved in appearance and the way it feels.

13. März 2026
Bewertung ohne vorherige Einladung
highbornlondon-Logo

Antwort von highbornlondon

Thank you for sharing something so personal with us - it means a great deal. Going through chemotherapy and choosing to care for yourself in that way shows real strength, and we're genuinely moved that our products could be a small part of that for you. We're so glad the eye gel and the routine are helping you feel good in your skin right now. We're thinking of you, and sending all our love, Tracey

Bewertet mit 5 von 5 Sternen

A switch worth making

I’ve been using Highborn skincare for several years having switched from the premium French brand I’d used for years. This is good stuff, well worth the investment. The products make my skin feel hydrated and soft, never irritated. Smells good too (not overpowering). Cruelty free is the icing on the cake.

24. Februar 2026
Bewertung ohne vorherige Einladung
highbornlondon-Logo

Antwort von highbornlondon

Thank you so much - switching from a brand you'd trusted for years is no small thing, so it means a lot that HIGHBORN has earned its place in your routine. Hydrated, soft and never irritated is exactly what we formulate for, and we're glad the cruelty-free side matters to you as much as it does to us. Here's to many more years! Tracey

Bewertet mit 1 von 5 Sternen

I have accidently subscribed to their…

I have accidently subscribed to their face creams, and have tried numerous attempts to cancel the subsriciption and not heard nothing back. I am a single mum so having this come out each month is madness. I am not very happy. Also I have had a severe reaction to the face cream.

18. Februar 2026
Bewertung ohne vorherige Einladung
highbornlondon-Logo

Antwort von highbornlondon

I'm sorry this happened - your subscription was cancelled and your order refunded in full back in February, but you should never have had to chase us to get there, and I'm very sorry that happened.

Bewertet mit 5 von 5 Sternen

Highborn

Great products and company ethics..I have bought many of their products which are all great quality. My favourites though are the serum and the imperial moisturiser is the best I've used and believe me when I say that I have spent a fortune on high end products.

5. Februar 2026
Bewertung ohne vorherige Einladung
highbornlondon-Logo

Antwort von highbornlondon

Thank you so much! With the high-end products you've tried over the years, hearing the Imperial Moisturiser is the best you've used genuinely means a lot - that's high praise. So glad the serum's a favourite too, and that our ethics chime with yours. Thank you for being such a loyal part of HIGHBORN. Tracey

Bewertet mit 5 von 5 Sternen

I’ve been using HighBorn London…

I’ve been using HighBorn London skincare and I honestly love it. For me, everything has been exactly as described on their website, and the products feel amazing on my skin — that proper “luxury but comforting” feeling where your face just feels softer, calmer, and more hydrated after you apply it.

What really makes me want to shout about them, though, is the purpose behind the brand. They state that every product sold means another donation to Against Breast Cancer, supporting research into breast cancer. That “I’m treating myself and helping something bigger” factor genuinely matters to me due to personal circumstances in my family.

A few things I personally appreciate:
• The brand is very clear about what it stands for — confidence, resilience, and realistic skincare (not miracle nonsense).
• They highlight practical reassurances like paraben and sulphate free, recyclable glass jars, and a money-back guarantee, which adds to that feeling of trust.
• They also say their products are made in the UK in small batches, which I really like from a quality/control perspective.

I’ll be honest: I know it’s on the expensive side — but to me, I’m worth it, and so is my skin. I also love that I’ve got the option to pay in 3, which makes it feel like a win-win: I get the skincare I genuinely rate, without the “ugh” feeling of paying it all in one go.

Believe me, I’ve used lots of different brands over the years, and for me this one stands out. And being neurodiverse, the way my skin feels isn’t a small thing — it’s huge. The texture, the finish, that comfortable hydrated feeling… it really matters. HighBorn London gives me that “my skin feels right” feeling, not sticky, not greasy, not irritating — just properly looked after.

Overall: HighBorn London is one of those brands that delivers on the “treat yourself” experience and makes you feel good about your purchase. My skin feels great, what I received matched what they promised, and I genuinely respect the charitable giving woven into their business model.

3. Februar 2026
Bewertung ohne vorherige Einladung
highbornlondon-Logo

Antwort von highbornlondon

Thank you so much and taking the time to write all of this! You've understood exactly what we set out to build: realistic skincare, made properly in small batches here in the UK, with the Against Breast Cancer giving woven in rather than bolted on. Given your family's circumstances, knowing that part means something to you genuinely moves us. And "my skin feels right" - not sticky, not greasy, just looked after - is honestly the nicest way anyone's ever described what we're going for. Thank you for seeing us so clearly, and for being part of it. We're really glad you feel worth it, because you are. Tracey xxx

Bewertet mit 5 von 5 Sternen

Highly recommend

I purchase the eye gel and serum every few months and I have went back to them after trying other products. They are lovely products and I can see and feel the difference.

31. Jänner 2026
Bewertung ohne vorherige Einladung
highbornlondon-Logo

Antwort von highbornlondon

Thank you so much! The fact that you've tried others and come back to the eye gel and serum is honestly the best compliment we could ask for. So glad you can see and feel the difference — here's to the next few years of top-ups! Tracey

Bewertet mit 5 von 5 Sternen

Using the Bakuchiol youth serum has…

Using the Bakuchiol youth serum has made a big difference - friends and family have commented on how good my skin is looking. What really matters to me is that the products are chemical free and that it’s an ethical company.A great personal service and although I’d like it to be a bit less , I think that the price is fair.

16. Jänner 2026
Bewertung ohne vorherige Einladung
highbornlondon-Logo

Antwort von highbornlondon

Thank you so much! There's no better endorsement than friends and family noticing — that's the kind of difference we love to hear about. And it means a lot that the clean formulations and the ethics behind the brand matter to you as much as they do to us. We hear you on price — we work hard to keep it fair for what goes into each small-batch bottle, and we're really glad it feels worth it to you. Thank you for being part of HIGHBORN. Tracey

Bewertet mit 5 von 5 Sternen

I LOVE these products! ⭐️⭐️⭐️⭐️⭐️

I LOVE these products! I am currently undergoing immunotherapy & chemotherapy for breast cancer & needed something special for my skin which was crying out for nourishment. I’m so glad that I found HighBorn.

I use the eye cream, facial serum & day/night moisturiser on a daily basis, morning & night, & my skin feels wonderful. I really enjoy my skincare regime & have just replaced the eye cream & serum, and bought the cleanser & toner.

I also love that this brand was founded out of a breast cancer journey and love that it gives back to a breast cancer charity.

Thank you HighBorn for helping me to look after my skin at a challenging time!

12. Dezember 2025
Bewertung ohne vorherige Einladung
highbornlondon-Logo

Antwort von highbornlondon

Thank you for sharing this with us - it genuinely means more than we can say. HIGHBORN was born out of my breast cancer journey, so to know it's bringing you some comfort and a moment that's just for you during your own treatment touches us deeply. We're so glad your skin is feeling nourished and that you're enjoying the ritual of it - you absolutely deserve that bit of care right now. Sending you so much strength through your immunotherapy and chemo. You've got this, and we're right behind you. Tracey xxxxxx

Bewertet mit 5 von 5 Sternen

Highborn sorted it out my "GLOWGUARD" problems

14th January VANESSA AT HIGHBORN contacted me to sort out the problem below. Very helpful. Highborn redeemed themselves and feel no more confusion. All sorted. Many thanks.

I bought a few products from Highborn, because they are pure, which is great!
One of the products is GLOWGUARD an SPF. Its been okay and I had some left of my old pot, so when I came to use the new one, it was a bit odd but as its natural there is often slight changes. I began using it and over time it got more and more difficult to use. I was asked for a review and said it didn't seem as good as the last one. Something not quite right with it. then It started to separate, becoming like beaten egg white going back to a liquid. I could only rub it into my skin with great difficulty. I called the company and asked if they would take the rest of it back. There was around a good half of it left. They said they wouldn't do this as it was past the month since I had bought it. I explained I was on a rolling contract and they sent new one out every 3 months and I still had the previous one not finished. So it would be almost impossible to let them know it was degenerating over time into sloppy egg whites. I suggested it would be fair to send a small pot, half the amount I had left. They refused and I felt that was unreasonable. When I told my husband this he said in LAW you had up to six months if something isn't working or is incorrect to what it is supposed to be. So I sent them something on this and they said they would get back to me and that was over two months ago. I haven't seen any emails from them since that time on this situation. I am mightily disappointed as the lady I spoke with also said they knew something wrong with this batch. So why didn't they get in touch with all those people who had that batch and replace it! Tracey says she wants everyone who uses Highborn products to feel satisfied. Well I don't and I feel this was a poor way for them to deal with something that could have been sorted out in minutes! I have just written to them again today but got a standard reply that they will get in touch. That's what they said 2 months ago.

20. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great products and prompt service

Great products and prompt service. I have been using the eye cream which is fantastic and can notice a difference in the tightness of the skin, the Moisture Burst is exactly what my face needs before the facial day or night moisturiser.

5. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I found the company difficult to review…

I found the company difficult to review because my experience was mixed. I took advantage of an offer on skincare. The products arrived on time. I found them to be ok, but not necessarily markedly better than my usual moisturiser. However, within one month I received another two boxes of the same moisturiser, making a total of eight jars within a month. I phoned the company, and a great plus was that I was able to speak to a person, who was actually helpful. She explained that I had signed up for a monthly subscription when I first ordered, which I was totally unaware of. I explained that I would need to have the skin coverage of an African elephant to get through eight pots a month! She cancelled my subscription and said that I would get my refund as soon as they received the returned products. However, this cost me just over six pounds. I am awaiting my refund, which I hope will be processed quickly, but feel a little duped and don’t think the ordering system is as transparent as it should be!

14. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highborn products sent with love

I saw the face creams on instagram and for some reason, unlike me, thought give these products a try. I bought the lovely intro box of products and started using them, honestly they just suit my skin so well. There delivery and way to order is just so prompt and I feel they are sent to me with such love , really feels like I am buying from a friend.

30. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very professional

Recently I bought an offer form highborn. When it arrived they had made an error. I emailed the company and their customer service was impeccable. They couldn’t have been more apologetic and a replacement was posted immediately. I have used the products before and am very happy with them.

6. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best skincare

The skincare products are all very effective. My skin looks more hydrated and fine lines are less noticeable.

17. September 2025
Bewertung ohne vorherige Einladung

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