As this is the first property I have rented it was very convenient to have Rachel from Homelet call me and offer their home insurance. She was very informative and led me through the entire process.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I contacted Homelet today with regard to moving house and also to arrange some temporary cover and I spoke with a lovely man called Enoch Biney. What a polite and helpful chap he was!! Very efficient... Mehr ansehen
Valentin Valeanu was great, took time to explain properly till we understood. Valentin was patient and kind and ansered all our questions.
Very friendly customer service assistant, Ashanti Reid, helped me with setting up my news policy and explained all options and payment options. Ashanti was very empathic and understanding and explaine... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktinformationen
Vereinigtes Königreich
- customer.experience@homelet.co.uk
- homelet.co.uk
4,8
Hervorragend
5375 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Connor Smith was very passionate with…
Connor Smith was very passionate with his job shown by the way he attended to me and he was never fed up with my questions. With this I never regretted have a move to buy a plan.
25. August 2026
Bewertung ohne vorherige Einladung
Thanks to Adam Kay
Thanks to Adam Kay, he made the process of securing my insurance incredibly efficient. Couldn’t recommend himself and HomeLet enough!
25. August 2026
Bewertung ohne vorherige Einladung
Efficient Customer Service
Very helpful and efficient call handling and deal closure by Valentin Valeanu - once again, I am happy to do business with Homelet.
25. August 2026
Bewertung ohne vorherige Einladung
Great experience
Very clear instructions, and a good laugh with Ashanti Reid!
25. August 2026
Bewertung ohne vorherige Einladung
Rachel Harvey at Home Let
Rachel Harvey dealt with my renewal efficiently and quickly .
25. August 2026
Bewertung ohne vorherige Einladung
Renewed Landlord Policy today
Renewed Landlord Policy today. Quick and easy and great friendly service from Rachel Harvey. Good price too.
25. August 2026
Bewertung ohne vorherige Einladung
Great sales service experience
Rachel Harvey has been so accommodating to my specific needs and was able to guide me through to getting insurance pleasantly. I would definitely recommend!
13. August 2026
Bewertung ohne vorherige Einladung
Rachel was clear and helpful
Rachel was clear and helpful. Extremely efficient and polite.
24. August 2026
Bewertung ohne vorherige Einladung
Rachel Harvey was clear and proactive…
Rachel Harvey was clear and proactive esp. when her system was playing up . She was warm and friendly too
24. August 2026
Bewertung ohne vorherige Einladung
The lady on phone was so polite and…
The lady on phone was so polite and cheerful such a lovely lady.
24. August 2026
Bewertung ohne vorherige Einladung
Excellent service
Connor Smith provided excellent service when I took out my tenants’ insurance with Homelet. He was friendly, professional, and very helpful throughout the process, making everything quick and straightforward. I’m very happy with the service I received and would definitely recommend Homelet.
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you so much for your lovely review and for choosing HomeLet for
your tenants’ insurance. We’re delighted to hear Connor provided such
friendly, professional and helpful support, and that he made the process
quick and straightforward for you.
We’ll make sure your kind feedback is passed on to him. We really
appreciate your recommendation and are very pleased you’re happy with
the service you received.
Helpful
Connor Smith was so patient and helpful with my queries and was adept at getting the request sorted
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for taking the time to leave this review. I’m really pleased to hear Connor was patient and helpful in resolving your queries. We’ll be sure to pass your kind feedback on to him.
Insurance is an absolute minefield BUT
Insurance is an absolute minefield, but on my call today, Joshua was able to clarify and explain all my queries and actually helped me save some money. Thank you, Joshua.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for taking the time to share this feedback.
I’m really pleased to hear that Joshua was able to clarify everything
for you and even help you save some money. We know insurance can feel
complicated, so it’s great to hear he made things clearer.
We’ll be sure to pass your kind comments on to him.
Rang up to query my policy and transfer…
Rang up to query my policy and transfer the address. Phone was answered straight away by Enoch Biney who processed the transfer and answered all my questions brilliantly.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for taking the time to leave this feedback. I’m really
pleased to hear Enoch was able to answer your call straight away,
process your transfer and respond to all your questions so clearly.
We’ll make sure your kind comments are passed on to him.
Spoke to Connor over the phone was…
Spoke to Connor over the phone was absolutely amazing considering I have ADHD and he didn’t rush me and was perfectly understanding
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for sharing this lovely feedback. I’m really pleased to hear Connor made you feel comfortable and supported, and that he took the time you needed. We’ll make sure your kind comments are passed on to him.
Katie Bullard was very helpful and…
Katie Bullard was very helpful and patient.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for taking the time to leave this feedback. I’m really
pleased to hear that Katie was so helpful and patient. We’ll make sure
your kind comments are passed on to her.
Efficient and attentive
My wife and I have insured through HomeLet for about 25 years and we recommend them highly. They have been efficient and attentive to our insurance needs.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your review and for being with HomeLet for around 25 years. We truly appreciate your long‑standing trust and recommendation. It’s wonderful to hear that our team has continued to be efficient and attentive to your insurance needs over the years. Thank you for your loyalty and for taking the time to share your experience.
landlord renewal made easy
Rachel Harvey responded promptly pleasantly and very efficiently to my query about my landlord renewal policy
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your feedback. We’re really pleased to hear that Rachel responded promptly, pleasantly, and efficiently to your query about your landlord renewal policy. It’s great to know she helped make the renewal process easy and straightforward for you.
Rachel Harvey was very helpful
Rachel Harvey was very helpful, knowledgeable, and courteous
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your feedback. We’re really pleased to hear that Rachel was so helpful, knowledgeable, and courteous during your interaction. We appreciate you taking the time to share your experience.
Brilliant very experienced
Brilliant very experienced
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your feedback. We’re really pleased to hear you received brilliant and very experienced support. We appreciate you taking the time to share your experience with us.
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