As this is the first property I have rented it was very convenient to have Rachel from Homelet call me and offer their home insurance. She was very informative and led me through the entire process.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I contacted Homelet today with regard to moving house and also to arrange some temporary cover and I spoke with a lovely man called Enoch Biney. What a polite and helpful chap he was!! Very efficient... Mehr ansehen
Valentin Valeanu was great, took time to explain properly till we understood. Valentin was patient and kind and ansered all our questions.
Very friendly customer service assistant, Ashanti Reid, helped me with setting up my news policy and explained all options and payment options. Ashanti was very empathic and understanding and explaine... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktinformationen
Vereinigtes Königreich
- customer.experience@homelet.co.uk
- homelet.co.uk
4,8
Hervorragend
5376 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brilliant very experienced
Brilliant very experienced
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your feedback. We’re really pleased to hear you received brilliant and very experienced support. We appreciate you taking the time to share your experience with us.
Excellent
It was great to get a call to renew my insurance, rather than waiting in a queue to call back. Rachel was very nice and patient in answering my questions and explaining the terms. The service was excellent!
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your review. We’re really pleased to hear that Rachel made your renewal experience so easy and convenient. It’s great to know her patience and clear explanations helped you feel confident about the terms of your policy. We’re delighted you found the service excellent.
Helpful and Friendly
Rachel Harvey was very helpful and friendly in dealing with my insurance requirements.
Thank you
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your feedback. We’re really pleased to hear that Rachel was so helpful and friendly while supporting you with your insurance requirements. We appreciate you taking the time to share your experience.
A massive thank you to Rachel Harvey…
A massive thank you to Rachel Harvey for being so helpful in adding the rent guarantee insurance to my Landlord In surance Policy. The buildings insurance and rent guarantee was a lot cheaper that I was being quoted through other providers and my letting agency.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your feedback. We’re really pleased to hear that Rachel was so helpful in adding rent guarantee insurance to your landlord policy. It’s great to know she made the process straightforward and that both the buildings insurance and rent guarantee came in at a much better price than other providers and your letting agency. We appreciate you taking the time to share your experience.
Friendly and professional customer services
I received a friendly and professional call from Rachel Harvey who assisted to renew my policy with HomeLet. It went very smoothly and I can highly recommend Rachel for being so clear and effective.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your feedback. We’re really pleased to hear that Rachel provided such a friendly and professional service while helping you renew your policy. It’s great to know the call went smoothly and that her clear, effective support made the process easy. We appreciate you taking the time to share your experience.
I had a really good call with Katie who…
I had a really good call with Katie Bullard who spoke to me about insurance and the next steps of my moving in. She was very helpful and make everything quick and easy for me. Thank you
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your feedback. We’re really pleased to hear that Katie provided such a helpful and smooth experience while discussing your insurance and the next steps for moving in. It’s great to know she made everything quick and easy for you. Thank you for taking the time to share your experience.
Connor Smith has been very helpful and…
Connor Smith has been very helpful and informative which made the entire process super easy.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for your feedback. We’re really pleased to hear that Connor was so helpful and informative, making the entire process super easy for you. We appreciate you taking the time to share your experience.
Ashanti was so lovely and helpful on…
Ashanti was so lovely and helpful on the phone ! The team were very helpful to amend my policy and walked me through every step. Thanks Homelet!! :)
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you Sydney for a lovely review, we are glad Ashanti could help and we really love reading reviews such as this.
Connor smith was incredibly helpful and…
Connor smith was incredibly helpful and answered all the questions I had. Very professional and great customer service thank you!
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you so much for taking the time to leave this review.
We’re really pleased to hear that Connor was able to help and that you found the service professional and informative. We’ll make sure your feedback is passed on to him.
Adam Key is really helping!
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you so much for your 5-star review, Haochen.
We’re really pleased to hear that Adam has been so helpful, and we’ll make sure your feedback is shared with him.
Excellent Service - Pet Liability Insurance
I arranged pet liability insurance over the phone with Adam Key today. Could not fault the service. Adam was friendly, professional, helpful and very quick to sort the insurance out. Can highly recommend the HomeLet product and definitely ask to speak to Adam! :)
11. August 2026
Bewertung ohne vorherige Einladung
Insurance Renewal
I wanted to renew my contents insurance. I spoke to Connor Smith who was very friendly and helpful, and dealt with my queries quickly and professionally.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thanks so much for your 5-star review and for renewing your contents insurance with us.
It’s great to hear that Connor was friendly, helpful and able to sort everything out for you quickly. We’ll make sure he sees your lovely feedback.
Really appreciate you taking the time to share your experience.
I’ve got an excellent service from Connor Smith.
Connor was extremely helpful and very professional. He called me back very quickly and took the time to explain everything I needed to know about the HomeLet insurance cover clearly and patiently. He was very friendly, knowledgeable and made the whole process really easy to understand.
Thank you, Connor, for your excellent customer service and support. I really appreciated your help! 😊
Mickaëlle H
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thanks so much for taking the time to leave such a lovely review.
We’re really pleased to hear that Connor was able to call you back quickly, explain everything clearly and make the process easy to understand. It’s great to know you found him friendly, professional and knowledgeable - we’ll make sure your feedback is passed on to him.
We really appreciate your kind words and are glad Connor was able to give you the support you needed.
Spoke with a really helpful advisor…
Spoke with a really helpful advisor Shirazul regarding my recent let and insurance.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thanks Zoe for your 5* review for Shirazul we are glad that you found them a really helpful advisor and thank you for your lovely review.
Connor Smith was excellent and very…
Connor Smith was excellent and very helpful with the information he gave me, great customer service
10. August 2026
Bewertung ohne vorherige Einladung
Easy & quick process buying tenant…
Easy & quick process buying tenant liability insurance policy. Advisor (Connor Smith) provided excellent customer service, giving clear & detailed information enabling me to make an informed decision in the knowledge that I knew exactly what I was getting, how much it cost & payment options available to me.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for taking the time to share this feedback.
I’m delighted to hear the process was easy and quick, and that Connor
provided such clear, detailed information to help you make an informed
decision. It’s great to know you felt confident about the cover, costs
and payment options. I’ll make sure your comments are passed on to
him.
A pleasure to deal with
Rachel was pleasure to deal with. Very competent and gave the impression she enjoyed her job.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for taking the time to leave this review.
I’m really pleased to hear that Rachel was such a pleasure to deal with and came across as so competent and enthusiastic. I’ll make sure your lovely feedback is passed on to her.
Thank you to Connor Smith for your help…
Thank you to Connor Smith for your help and explaining everything through to me clearly. Would highly recommend your service!
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for taking the time to leave this review.
I’m really pleased to hear that Connor was able to explain everything
clearly and that you’d highly recommend our service. I’ll make sure your
kind feedback is passed on to him.
Renewed an annual policy with Homelet
Renewed an annual policy with Homelet. Dealt with Rachel Harvey who was both friendly and efficient and policy renewed without any fuss or problems.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for taking the time to share this feedback.
I’m really pleased to hear that Rachel was both friendly and efficient, and that your policy renewal went through smoothly without any issues. I’ll make sure your kind comments are passed on to her.
Excellent customer service!
Excellent, customer service from Rachel Harvey today. Homelet make things easy for their customers by answering their phones quickly, communicating by email with their customers and recognising their loyal customers. Great prices given to regular customers without having to ask. I have spoken with Rachel a few times now and she is always very helpful. I would definately recognise Homelet.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von HomeLet
Thank you for taking the time to leave such detailed feedback.
I’m really pleased to hear you consistently receive excellent service
from Rachel and that you find it easy to get in touch with us. It’s
great to know our communication, pricing and recognition of loyal
customers are all hitting the mark.
I’ll make sure your kind comments are passed on to Rachel and the
wider team.
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